Customer Ratings & Reviews

Worst purchase EVER! The setup is ridiculous, still can't stay connected to WiFi, issues with even a basic copy and can't get ANY assistance from Best Buy 800 service which routes you overseas now. Last purchase from Canon and Best Buy. I'll take my money elsewhere where customer service still exists.

Great printer, one little item needs to be addressed, a cord for printer, i know it is wireless but try to connect, won't happen

I returned this printer I couldn’t get it to print properly. The quality was poor as well.

Printer only prints if you download an app, that costs money. Then printed extremely slow. Returned!

It worked great for the first few months then it just wouldn’t connect to the printer for no reason at all.

Horrible print quality for any scanned documents. Tried with best resolution and all possible settings. Waste of money.

Love the product, getting connected wirelessly is always an issue!

Not a good wireless printer. Unsure how it works when attached to a PC but the wireless capabilities are significantly subpar. Prints portions of documents if it prints at all. Couldn’t take it back because the box was thrown away. Total waste!

This printer is garbage. Less than a year after purchase the printing became horrible quality. Lines are jagged and some areas where there should be print it is missing. The program recommends cleaning and print head alignment. I did both of these and it did not resolve the issue.

This is a very basic, budget-friendly printer/scanner that will frustrate anyone who expects things to happen as quickly and efficiently. Thankfully, our printing needs are minimal, and the scanner works well enough. Annoying that printer must be manually switched on every time, even when connected to wifi. Even more annoying that wifi connex drops so easily. Note to self: You get what you pay for.

Going straight back. Will NOT connect to my wifi, phone or computer at all. "Connection failed". 10 times in a row. Useless

Noisier than my old printer and the picture print quality not as fine as my old MG6320. Still acceptable for the price.

I could use the manual, I don’t use it very much & I forget from time to time. It’s very different from my old printer.

Skip this one. It is slow copying and has poor contrast in color/quality.

soo far so good.I used the web to set up otherwise it would have been difficult. only time will tell if it holds up.

Worked well for about 3 or 4 months. Now it refuses to connect to the wifi no matter what. Ready toss this hunk of junk out the window!

This is the worst printer I have owned. It only periodically will scan and only then from an app on my computer. It goes in and out on being connected to WiFi. Do not recommend this printer.

Junk all plastic parts , does not work correctly returned

This printer keeps having paper jams very frustrating and it's not working already

This printer sucks. It’s so slow and it’s constantly “loading” i have to un plug it for it to stop loading.