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Customer reviews

Rating 3.7 out of 5 stars with 3 reviews

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67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it for a couple of months now and its great, of course it runs hot when playing ges but its a small laptop so of course its gonna run hot, other than the heat its great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In regards to Lahn’s review:

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its because you bought one of the smallest and thinnest gaming laptops. Of course its going to be hot. Theres not much room in there for cooling.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have that one but a laptop playing game very hot

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Manh, We appreciate you sharing your feedback on this model as this will aid in any improvements that need to be made. Please view the following link for ways of how to troubleshoot the issue that you're having: https://www.asus.com/support/FAQ/1015064/#:~:text=Using%20your%20device%20on%20a,airflow%20to%20the%20bottom%20vents. However, if you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. I'll be happy to provide a quick resolution to your case. Thank you for choosing ASUS! Best Regards, Jonelle, ASUS Customer Loyalty US Support Asus