Customer Ratings & Reviews

Overall, we really liked this unit. It is sleek and sexy, but can be a little temperamental until you get used to it. Opening the box and assembling the unit was straightforward and easy. It comes with 2 extra cleaning rollers and an extra filter, a charging base with ac adaptor, and the unit itself. It took a few hours to charge before we could begin to use. To get started, we filled the clean water tank, adding the cleaning solution as directed. It is pretty simple, but the tanks take a little getting used to getting them back into their proper position. Fitment is tight so it kinda had to go in just right. When turning on, make sure you hold the power button for a second and it will start right up. I recommend downloading the app as you can adjust the power and spray levels beyond the preprogrammed Auto and Max modes. Downloading the app is easy, just make sure you have your wifi password handy! Operationally, this product works very well!! We have a pet floor cleaner that we have been using and this thing held it’s own. It cleans very well. It detects how dirty your floor is and adjusts water output to match. It picks up loose particles easily and cleans the floor quite effectively. We have a parrot so there is always some seed on the floor around the cage and this unit picked everything up first pass. The unit drives itself, you just have to steer. When adjusting the power modes, the highest power setting we quite powerful. An added bonus is that because the unit is so quiet, our dog doesn't bark it’s head off the entire time like it does for our other floor cleaner. Definitely saves on the headache factor!! In regards to the downsides, because this product is so sleek and slender, the water tank capacities are lacking. We have to empty the dirty and fill the clean tanks several times when doing our floors. It’s kind of a pain. Also, the recommended post cleaning maintenance seems a little excessive. They recommend the roller, covers, and filters to be removed and cleaned after every use. Kind of nitpicky, but inconvenient. Because of these, I am taking a star, but overall we really like it.

Broke after a year and they sent me a refurbished one. Does not do a very good job

less than 30 days it quite working. Was able to return to best buy. Want to thank Best Buy.

I’ve learned that anytime you introduce water into the cleaning process, expect a large amount of upkeep to the device using the water. This unit is no exception requiring almost a complete disassembly to clean and let dry before the next use. Our contractors recently finished remodeling the main level of our home including the install of LVP flooring. It surprised me how much dirt and grime quickly accumulated as the contractors continued working on the home after the flooring install. After a couple of rounds with the Dyson, the floor still just felt chalky and dirty so we figured we would give the Tineco a shot at deep cleaning. In Auto Mode this thing flys across the floor making us question if it was doing anything useful. It’s only after you look in the discarded water bin that you discover how filthy the floor actually is, and what a great job this thing is doing sucking it all in. The visual displays on the unit are easy to understand allowing us to re-glide it over the areas that were the nastiest. After a couple of tank refills the floors felt great on our bear feet; at least until the next day when another round of construction continued. While it is a pain to have to remove the roller, the bin, and the discarded water bin each time the unit is used, and. Then throughly clean each one, Tineco does make it simple to keep track of everything with a nice docking solution. The unit comes with a spare filter and spare roller for super fast turn around, though the dock only includes space for one at a time. After day 3 of this same cleaning routine the unit decided it was time for a self-clean, which has to be done while the unit is plugged into the dock. The self-clean is not quick and very loud, so I would highly advise keeping this thing tucked away in a room you can’t hear from the rest of the house. Overall we are pleased with the performance of this unit, we just wish there was less effort required to clean it out.

This is a one step floor cleaner. It beats the heck out of mopping, rinsing and waiting forever on the floor to dry. This machine is compact, lightweight and maneuverable. A cap full of cleaning solution added to the full water tank and you're ready to go. It is rechargeable so there are no cords to deal with. I have 3 bathrooms, two half baths, a kitchen, butlers pantry and laundry room with floors that require mopping. I can do all of the bathrooms on one charge and the butlers pantry, kitchen and laundry room on another using the max mode. In automatic mode I can clean all of these floors on one charge. Max mode uses more water/cleaning solution and battery. In both modes it dispenses cleaning solution, scrubs with the cloth like brush roller and vacuums up most of the liquid. There is a digital display that that senses and shows the amount of dirt on the floor so that you know which areas to concentrate on or switch to max mode. I was amazed at the amount of cat hair picked up in the kitchen area considering that that area was dust mopped earlier in the day. I was also amazed at the amount of hair picked up in our bathroom. None of this hair was visible when I began the cleaning. I even tried this in our shower and it did a great job. The machine has a self cleaning cycle that kicks in when placed on the charging dock. The charging dock holds a spare cleaning brush, HEPA filter and scrub brush. While there is an app and WiFi connectivity, I have trouble with connectivity. My WiFi mesh system doesn't allow you to select one band or the other, it automatically assigns a band. This machine does not connect with the 5g band and my router keeps trying to connect it to 5g. I'll blame my router not this cleaner for this. I love this machine, it beats the heck out of mopping and does a terrific job.

After 22 years of living in this home, I can finally say my floors are clean!! I have tried cleaning the floors on my hands and knees, using a mop, a steam cleaner, an electric mop with rotating heads and every brand under the sun. I read many of the reviews for Tineco--ranging from loving it to too hard to maintain/clean, etc. So far, I LOVE this machine! My tile floors actually look shiny. I can easily move from tile to the small portion of engineered floors. Based on what I read, I am taking extreme care in cleaning it out, running the self clean option and keeping parts dry. It only talks to me when necessary. I love the different cleaning levels and its' ability to know when it needs extra solution on the floor. My floors are dry within less than a minute--of course, I live in the desert, so this may have something to do with it. I hope this love affair goes on for a long time!

If you have ever used or rented a carpet cleaner, then this is basically the same process except on hard surface floors. I admit that my wife and I will vacuum our floors every other day, and steam clean them once a week. We have a 2600 square foot house, with 600 square feet of carpet and the other 2000 square feet of ceramic tile or hardwood. Using the Tineco S5 is simple and a fun device to use, it pulls itself along the floors and you do not have to put a lot of effort into it. On the first use we were surprised on how dirty the water was even though we had just vacuumed the floor the day before. I had some pictures, but they were too embarrassing to post. So, it does a great job of getting your floors clean. My one complaint is that when you remove the dirty water tank to empty it, I always come back to a puddle of water where the machine is, I am not sure if it is an issue of water being halfway through the process and it empties out or an issue with the intake, but its always there when I go to clean the tank. It is a really impressive machine, it has an app to go along with the machine, I rarely use it since the machine already bosses me around enough. It tells you when to empty the dirty water tank, it tells you when to clean the device, it tells you when to add more water and it tells you when to charge it. It’s kinda bossy as my wife says. The base that the machine sits on is the charging station and the self-cleaning station. You put the machine back on the base it will start charging and will let you know to start the self-cleaning process. It also comes with an extra roller and dry filter to change out between cleanings. I really do like the S5, it takes the burden out of sweeping then mopping the floor. You do them both at the same time.

seems to work pretty good. it has auto detect that i am not to sure on yet. a couple times i had something that i had to manually change to max setting for it to get the gunk up. But it is nice to basically sweep and mop and same time. 4 stars. well a couple things. first thing was that i could not use the app. my phone does not have a camera so i tried manual and just could not get it to connect. not that its really needed but i am a tech savy kinda guy so just wanted to use that to try it lol. another thing is that when i was done, i got it down to about 35 percent. i put on the charger and it self cleanse. i noticed it then dropped down to 29 percent. not sure why it would not charge and self clean. i did not drain it down to 1 percent or so to see if it would still self clean or if it would die. also while self cleaning, i bumped it one time and noticed it then re connected to charge and went thru the self clean process again. so if you have pets and they run by it right after you get done or kids etc, if they bump it and cause it to come off charger and back on then it will ask for you to start the self clean cycle. but those are small things for me. and again i enjoy just grabbing this and go. i did not get a huge mess like cereal on the floor. so not sure how well it would be with that. i would love to see a vacuum/broom/mop combo lol. would be nice to vacuum, and if you have hard floors vacuum that up as well but then mop at the same time. i also love the color scheme of this. looks nice. easy to use and light as well. when on, it basically is like a vacuum were it self pulls itself so that makes it easy to use as well.

The vacuum mop definitely does what it needs to do. The reason why I am giving it 4 instead of 5 stars is because when clean the water gets consumed quickly and when it’s doing the self clean as well. You will have to continuously refill the clean water tank. The other issue I have is that the corners of the walls do not get cleaned. Manufacturers need to take that into consideration being that the item cost $500+. Other than that it cleans very well. I have 2 pets and they tend to make a mess, the mop cleans what other mops do not. It so happened that I mopped the day before and used the machine following day, once I emptied the dirty water tank I saw what my regular mop wasn’t able to do. Cuts down the cleaning time but must consider the corners.

The Tineco S3 Extreme is a good floor cleaner with a nice light design, excellent charging dock, and seems to be well constructed for regular duty use in a household setting. The product was packaged nicely and easy to set up, and getting ready to clean my first floor was a breeze. I assembled and charged the unit, and after the recommended charging cycle, went about cleaning my first floor. Word of note: This device requires being fully loaded with battery power AND cleaning solution before it can be operated, so this unit CANNOT be used as a floor vacuum alone. The unit cleans hard floors well - I was able to test on laminate and vinyl floors, where the scrubber did a good job of distributing solution, and wiping up the floor. Some more stubborn dirt required revisits and slower cleaning, but was eventually removed. The cleaning head is much like a traditional vacuum cleaner, and as a result, had a difficult time on inner corners and edges of the floor. When cleaning a whole house area I had to go back with a sponge and towel and clean against the baseboards by hand, which sort of defeats the purpose of upright tools, save for maintenance cleaning where deep cleaning and detailing are a task for a different cleaner. Another issue was the capacity - Of both the battery and the solution tank - This tank is small, so I could only do a few dozen square feet at a time before running out - Think the average kitchen floor or maybe a small breakfast area also. My home has vinyl and laminate throughout so to clean the whole first floor and office took a few recharges and refills. This is a good touch-up cleaner and works well, but for seasonal spring cleaning or deep cleaning (or anything where edges and details matter) it misses the mark. The vacuum and mop features worked well together otherwise.

The Tineco S5 wet dry vacuum cleaner is awesome. It cleans my hardwood floors REALLY well. To get my floors this clean I have to (Step 1) Vacuum, (Step 2) steam mop or wipe down. But the Tineco S5 save me these 2 steps.. Just fill the container with water and turn it on. With hardwood floors I really don’t want to steam the floors too much because it could damage the wood. Also I don’t want to wet the floors too much for the same reason. The Tineco S5 leaves a small thin layer of water on my hardwood floors that would dry up in a few minutes. The biggest drawback is that you have clean the Tineco after every use. Empty dirty water container, wash it out, clean the brush, and wipe down the vacuum. If you don’t it will start smelling. This is the extra step but necessary with anything dealing with water cleaning. Overall highly recommend but this won’t replace your vacuum.

The Tineco FloorOne S3 is a good overall floor cleaner with a number of nice features. It’s easy to use, and the wet functionality is nice for cleaning up spills or essentially mopping hard flooring. The self cleaning feature is also a definite plus. However, my reason for giving it only 3 stars is the suction capability is lacking. When using the FloorOne S3 input kitchen, we tend to find dog hair on the floor after going over it. Obviously most of the hair and other debris is removed but not all of it. As a result we still use our vacuum, then use the FloorOne S3 afterward.

I finally used my Tineco S3 yesterday and oh my god, it was a game changer. The money spent was so worth it. All these years I've been washing my floors with a mop and carrying around a heavy bucket. Now I can wash my floors whenever I want, every week if I want to rather than every month or so. It’s light and compact and so easy to use. Thank you for making my life that much easier.

Lightweight, affordability, ease of use and does a great kob

I think I can finally throw out the mop and bucket! This Tineco vac mop is impressive and so easy to use. Setting it up is a breeze. Just unpack and slide the handle into place, then fully charge. It comes with the base for charging and protecting the floor from the wet roller. So for I've left it in auto mode and it had done what I needed. Spill something on the floor? Grab this guy and it sucks up the mess and then mops the spot clean. The mop is so smart it talks to you to tell you what it needs and tells you when the floor is clean. The included cleaning solution works great, leaves no residue, and smells awesome! It's so nice it comes with extra filters, cleaning tool, and brush roll. The mop does have a self cleaning mode for the brush roll but it's good to have a super clean roll on standby. There is an app(of course) to download that gives more info about the device. When setting up, it did say to disconnect the phone from mobile data, but a few seconds later the vac mop announced it was connected. So just ignore that if you see it pop up. This is a great 21st century addition to any home.

All three functions - mop, vacuum, and self clean - work well. The unit is light and easy to maneuver. The sensor light/indicator is helpful when cleaning - let's you know when you've hit a dirty spot, not always so visible to the eye. There are two containers on this unit - (1) where you fill it with clean fluid and (2) where dirty fluid is captured. The dirty fluid container is small than I'd like. I find myself having to empty it more often than I'd like. That said, when emptying the dirty fluid container, you'll see how dirty you're floors actually are. It's gross but at the same time, you can visually see how this device works well. It's clear evidence that this unit works well. I did a lot of research before landing on this model. I'm happy with the purchase. If you're in the market, don't hesitate to pull the trigger on this one - you won't be disappointed.

I only use this product for less than 5 times , the first time was good and starting at the 3rd time battery runs out in 5 minutes with a fully charged! Then I put it back to charge and it doesn’t charge! All night long only stays on 23%! Returning back !

Absolutely love! Bought from another site but have had my eye on it for a year. I only wish the water tank was a little larger so I would not have to refill during cleaning. Love the self cleaning. Good battery life.

I totally underestimated this machine. When I turned it on, the brush kicked in and almost dragged me acoss the floor! Not really, but I was surprised by how powerful the brush was for such a compact package. This mop is no joke. I'm a busy and stressed-out professional, so lots of housekeeping chores don't get done on a regular basis. I've been meaning to clean the kitchen floor for quite a while -- I had food and coffee spills, tracked mud, etc, on the floor in places, and serious grossness under the oven and fridge. I figured that I'd give this machine a workout. It really worked. It took several passes in some areas, but the machine just kept working at the mess until it was all clean. The dirty tank strains out the solid materials to make it easy to dump without clogging your sink. It also uses less water than I would expect, so I didn't have to dump the tank nearly as often as I thought I would have to. The clean tank and the dirty tank have good capacity. One super thoughtful little detail is that both tanks have flat bottoms, so they can be put upright on the counter, and you don't have to lean them against anything like you do with other wet vacuums. I really like how it is as maneuverable as a light vacuum, it does a great job on hard floors and we can also use it on floor mats that aren't too thick. That brush-forward design really gets right up to edges and corners. It is very user-friendly. The display is large, bright and useful, and the voice prompts are really helpful. Even self-cleaning is super easy. I'm just not sure what benefits you get from the app or its wifi connection.

PROBABLY NOT FOR YOU if you live in a larger home with ample square footage (I would recommend the S5 or S7; larger water reservoir tanks). S3 is PERF for smaller homes as refilling or dumping the tanks are not much of a hassle (maybe once or twice for my whole apt) and I find the battery life sustains itself pretty well. My ONLY request for Tineco would be 1) Allow your cleaning solution to be easily accesible for current consumers to buy at local stores — I don’t want to only buy from Tineco website or Amazon 2)Please sell cleaning solution by the gallon