Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2310 reviews
(2,310 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Makes my life easier
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with this vacuum! This is my top 5 fave favorite gadget! I honestly hate vacuuming, swiffering and then Mopping the floor, it’s so time consuming and I usually take big short cuts lol. This honestly works well and picks up all the dog hair and gross stuff on the floor! So easy to use.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .K1zit, thank you for taking the time to leave us such a detailed review of your Pure One S12 EX! We agree, your S12 EX is an excellent vacuum and we’re so happy that you’re pleased with all the bells and whistles! I’m also thrilled that we helped to find your love of vacuuming again! As you experienced, your cordless vacuum is a smart, powerful, stick vacuum that is tough enough to clean your entire home! What’s even more exciting is your S12 EX comes with TWO batteries to extend your runtime up to 100 minutes! As you also experienced, your vacuum also features iLOOP Smart Sensor Technology that senses hidden dirt and debris and then automatically adjusts suction power in real-time to maximize the battery life! Thank you again for all the kudos and for the feedback you mentioned regarding the dustbin and wall mount. I will pass this along to our design team, they are always looking for ways to improve! As a reminder, your S12 EX comes with a 2-year warranty. If you have any questions, please reach out to our Customer Service team at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or email us at [email protected]. Welcome to the Tineco family k1zit!
- Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Amazing for Cleaning Hardwood Floors
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tineco Hardwood Floor washer (S5) is an amazing addition to my house cleaning repertoire. It vacuums and cleans hardwood with little to no effort. It is lightweight, and easy to use, even when holding a bay. I don't have any complaints, but I do have a wishlist item: the next version of this works on carpets and hard floors. Then it would be the last cleaning product I would need for my floors!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
THIS is The Cleaning Device That I Needed!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have become a really big fan of Tineco and I was excited to see that they had a hard floor cleaner because I really like the vacuum that I have, but half of my house is hard floor and so vacuuming then mopping has been getting old. Going into this device I was thinking it would really just be a good mop but it's vacuum capability is really great, we have 3 pets and 2 kids and a fair number of hairballs and this machine didn't blink an eye at catching them all! I LOVE the Loop design, it does my OCD really good to watch as a visual clue shows me that an area is getting cleaner and it's so easy to teach my partner to use too as he can get overwhelmed but Tineco is making cleaning SO EASY! I will say that the lady voice is a bit bossy but I appreciate her letting me know what to do with the self-cleaning function. Whenever I see that phrase I brace myself because it's never actually "self-cleaning"... but this is! I pushed a button, she went through a full cycle and then I dumped the dirty water down the sink, rinsed the container out and sat it out to dry. I could not be happier!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
BYE BYE MOP AND BROOM YOURE TOAST NOW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easiest all in one device to use, seriously the best. I love how I can clean my entire house in a single go, super low maintenance and the self cleaning is such a life saver 10/10! I’d buy all my friends one of these if I could afford it!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 4 out of 5 stars
Maybe?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely love this, picks up very well, only down fall is the small clean water tank amd the debris channel gets clogged, i was considering om buying the vacuum woth this, i am glad i did not but cleanes very well if the tanks was bigger i would give a 5
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Heather, thank you for leaving us a review on the FloorOne S3! We’re thrilled to hear you’re loving the S3 and it’s working very well for you! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. Thank you for the feedback on the size of the clean water tank and debris getting clogged. When you get a moment please call into Customer Service so we can help determine if there is an issue we can help fix. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Heather and welcome to the Tineco family!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Worth the hype!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought this "for us" and honestly starting to worry about this newfound relationship. I hear the vacuum talking at random hours, he is very protective of it and really it's valid because it's incredible. We have a huge pupper and she's not all together house trained. With this mop vacuum device it's so much easier to maintain the home and more importantly it's quick! It's much quieter than a vacuum typically is but because it does so much so fast, you aren't struck with the sound for too long. The dog and the cat don't seem terrified of it as they would with a full vacuum. It strikes me as easy to learn and incorporate into your quick daily upkeep routine.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Deep Cleans In Minutes
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Assembly was a breeze, the handle clicked in easily and required no tools to setup. I love that it included extra parts and the cleaning solution. There is 2 settings, Auto and Max. I was very impressed with the auto mode. It detects how dirty the area is to know how powerful it has to run. As I moved down my hallway in front of my laundry room it detected the excess dust and automatically increased it's cleaning power. The ring around the screen was red and turned blue once the area was thoroughly cleaned. I was able to quickly and efficiently clean my whole downstairs in under 15 minutes and by the time I was done and rinsed the water tank, the water was completely black and my floors looked amazing! I highly recommend this item to anyone, it really does deep clean in a fraction of the time and so easy to use.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. It's well designed and built. Extremely well packaged. Clever instructions. Clear voice control. Very quiet for its class and purpose. Cleans well. I like the "self-propelled" drive: it's helpful without being overpowering: it feels your control. Minor water streaks dry out clean; I have a feeling I'm not running it properly, and expect my technique to improve. I really like it. Does everything as expected to do. Customer service is very responsive (pertaining another purchase from Tineco). Overall, very happy.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Cons mentioned:Price
Rated 3 out of 5 stars
Great Vacuum, but still a little bit to go.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I waited some time to review this to give the product a good 30-60-day run before this review. The vacuum has been used only on hardwood floors and would rate the cleaning job it has done on the floors a B. Upon first use the vacuum comes with 2 rollers, You'll need to change out rollers every 45 days if you vacuum at LEAST once a week on wood floors. In my opinion, I don't see that as gaining much value out of a part that you will have to consistently change out I recommend every 30 days to have a properly clean floor. You will have to purchase, with some difficulty through their website ( or Amazon if you're lucky, customers like myself had problems purchasing rollers for this model) When purchasing through their website it can take at LEAST 2 weeks to get to your door with no additional options for shipping, Which is disappointing. Can this almost replace your mop and broom in the house? almost yes, Does this have important areas of opportunity to address before purchasing this as a customer? Also Yes, the price range for its more, expensive senior competitors Do I Reccomend this Vaccum? Yes, as long as you preemptively buy perhaps 4 rollers along with your purchase.
No, I would not recommend this to a friend - Cons mentioned:Water tank size
Rated 5 out of 5 stars
Amazing!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wet mop is worth every penny. In the beginning I would sweep the floor with a broom before mopping. This mop picks up everything (hair, dirt, dust, etc.). The water in the dirty canister gets pretty dirty. This wet mop is amazing but the only that I didn’t like about it was that it was gross having to clean out all that hair and dust out of the dirty water canister. Here comes the game changer. My friend told me about the dyson vacuum. So I bought one. I was in cleaning heaven the first time i used the dyson vacuum instead of my broom prior to using the tineco mop. OMG!!!! The water in the dirty canister of the tineco mop came out less dirty, less hair, less gross!!!!! The dyson vacuum cuts my sweeping/vacuum time in more than half plus it’s easy on my back. It probably takes about 20-30 minutes for me to vacuum and mop now. Love it!!!! I can instantly see and feel how clean my floor is after mopping.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
You think your floors are clean?
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wait until you use this! We keep a pretty clean house. My lady prides herself on how clean the kitchen floors are. 2 hours after she mopped, We tried out our Tineco Hard Floor Washer One S5. The amount of dirty water we had was disconcerting. This thing cleans like noones business! The display showing how clean -red to blue- the floor is works! (I thought it was a gimmick) One spot we went over several times before it showed clean. I really believe after using this floor cleaner, you COULD eat off the floors! The dock also puts it in self clean mode when charging. Battery level display was nice as well, you can see when it's about used up and needs charged. AS well as cleaning, it left the floor pretty dry, very minimal drying time was needed.. Definitely recommend!
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Excellent quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, reliable, easy to use, lightweight and gets the job done.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best Hardwood Vacuum and Washer Cleaner !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tineco Floor One S3 Vacuum and Washer has above average cleaning ability that I'm saving about 30 minutes each time I clean my floors now. The Wi-Fi link to the internet and the cell phone app has to be the real changing factor in making this the #1 - hardwood cleaner as I never have to worry about knowing when to add in the clean water or remove the dirty water as it tells me automatically. The self-cleaning tools are also set up to tell me when it it needs to clean the vacuum itself. To top this off the price that COSTCO is selling them for beats any of the competition including Best Buy. Just check the Special Events section on the COSTCO website.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Reeves, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your floor cleaner and saving time in the cleaning process!! The FloorOne S3 is perfect for quick and easy cleanups, it not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Reeves and welcome to the Tineco family!
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great routine clean
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and clean afterwards. It doesn’t scrub nasty floors but great for routine cleans.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Cons mentioned:Water tank size
Rated 5 out of 5 stars
Life-Changing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has saved me so much time and allows me to clean my floors more frequently, giving me peace of mind when my twins are crawling around! It picks up the food that my twins are flinging around during meals. The tank fills up pretty quickly, but it's still enough for me clean my kitchen, living and dining rooms in one go. I highly recommend this, especially for families!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Tineco S5 pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely in love with this machine. It makes cleaning fun and is truly a joy to use. So satisfying to look at my clean floors. Make sure to hand clean the roller every once in a while. The cleaner the machine the cleaner your floors. I would 10 out of 10 buy again. My floors are not just clean. They are "Tineco Clean"
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
The best investment ever! Love it!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I admit I was super hesitent on spending the money on a vacuum/mop, but my husband knew I wanted it and surprised me with it. And honestly, hands down, it is the best $500 I have ever spent. It saves so much time and does an amazing job. Leaves my floors way cleaner than with a manual mop does even. I recommend it to anyone anywhere! Buy it! You will thank all the reviews later!!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and does a great job... would highly recommend
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best vacuum EVER!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely obsessed with this new 3-in-1 vacuum from Tinesco! It cleans the floors better than anything we have ever used before. My husband is so obsessed with cleaning our floors every day now! Highly recommend this product to anyone with lots of house foot traffic and animals!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great Cleaner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans very well; ease of use; floors look very clean
I would recommend this to a friend

















