Customer Ratings & Reviews
- Model:
- FW101900US
- SKU:
- 6498058
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Buy this now!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THIS SO MUCH! Perfect for everyday quick sweep/mop situations (2 dogs/3 cats!!) I highly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Best mop machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my favorite mop machine l’ve ever bought .and very convenient and easy to use . Very recommend .
I would recommend this to a friend - Cons mentioned:Water tank size
Works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works very well but the water tanks are too small and you have to repeatedly dump and refill them.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Most excellent machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best mop ever! It not all cleans, it also talks to you!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Worth Every Penny
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes cleaning my surface floors to a new level, especially with having two dogs!
I would recommend this to a friend - Cons mentioned:Water tank size
Solid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we needed for our hardwood floors. Need to clean water every time.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great floor cleaner.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best floor cleaner I've ever used and I've had hardwood floors for 40 years.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Tineco
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great vacuum, love the way it cleans and how easy it is to manage
I would recommend this to a friend - Pros mentioned:Cleaning performance
BUY IT ALREADY GEEZ
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.STOP reading reviews trying to decide if you should buy this thing. Just do it.Worth every penny.Espicially if you have animals and kid. No I am not sponsored or anything like that..
I would recommend this to a friendBrand response from Tineco Support
Posted .Nicole, thank you for leaving us a review on the FloorOne S3! I’m so glad you’re loving the S3 as much as we do! We agree, the FloorOne S3 is powerful enough to handle the toughest kids and pets so buy it already! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Nicole and welcome to the Tineco family!
- Pros mentioned:Cleaning performance
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a must.it should be in every household. Very good.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Mop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did great job, glad to bought this vacuum. Like it
I would recommend this to a friend - Pros mentioned:Cleaning performance
Awesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great amazing vacuum mop thing it cleans everything even blood!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Cleans good. The self cleaning is the best part
I would recommend this to a friend - Pros mentioned:Cleaning performance
You need this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sweep and mop in one pass plus has a self cleaning cycle! This things legit
I would recommend this to a friend - Pros mentioned:Cleaning performance
Awesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Tineco and the extra suction mode is great! clean up messes easy and leaves floors very clean.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great investment-love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Omgosh this Tineco vacuum/mop combo is AMAZING. I am soooooo glad I got thi!
I would recommend this to a friend Tineco Vac Mop is Amazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used a sinilar item for years and it kept breaking and had to be fixed all the time. The Tineco is the most superior machine that will oit do any others! Im relieved that i have a machine I can rely on. It has several settings and the voice control guides you through maintaining your Tineco! I will never buy another brand!
I would recommend this to a friend- Pros mentioned:Battery life, Ease of use
Best buy ever!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Embarrassing. To say, but I have a vacuum/mop obsession. I have a very large house and five dogs and this is by far the best I have ever owned.! so easy to use battery life last a long time! It will not disappoint!
I would recommend this to a friend - Cons mentioned:Water tank size
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so severely disappointed with this machine. I had such high hopes for this but they gave me two lemons. I had to take back my first machine after a week because it wouldn't work and the second started malfunctioning after a month. I have had to send back my second one to Tinco to be "worked on" and it came back to me even worse than when I originally sent it in. When the dirty water tank has an inch of water in it, it says it's full and won't continue even after I empty and clean it. I have had two Tineco floor washers previously and loved them. This one is a massive disappointment but Best Buy and Tineco's customer service is an even bigger disappointment.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We're truly sorry to hear about your disappointing experience with the Floor One S5 Extreme. We appreciate your loyalty to Tineco and regret that this product and our service did not meet your expectations. This is not the level of service and quality we aim to provide.
In case you will still use our product, there are some hints for daily maintenance. For optimal performance, we recommend removing the roller to clear debris from the intake area, cleaning the dirty water tank and filter, running the self-cleaning mode, and charging the battery after each use. These steps help prevent smell, achieve streak-free floors, maximize suction, and extend use time. Additionally, you can find helpful start-up videos on our Tineco YouTube channel.
If you need any further help, please contact our customer service team at support@tineco.com, chat through our website, or call us Mon-Fri: 8 AM - 8 PM (CST) at 1-855-292-8864. We are committed to making this right for you.
We value your feedback and will use it to improve our product and services. Thank you for being a valued Tineco customer.
- Pros mentioned:Cleaning performance
Cleans great but terrible battery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve owned this Tineco for a year now. At first it was really great, especially for an active household with 2 large dogs! Cleaning up their messes or dirty paw prints worked so well on tile, hardwood and LVP flooring. I use it about 2x a week. The biggest downside for me is the battery/charging. After 6 months I noticed it wouldnt last as long so I has to charge it twice to cover our house (1500sq ft). Now it’s to the point where it wont charge and gets stuck at 2%. No matter if I cleaned the dock or the vacuum itself or docked and re-docked the vacuum or tried another outlet, it is completely unresponsive to charging. We originally paid $400 and I really dont think its worth it for how little it lasted. Im really disappointed in this product as it cleans really well, it is just the battery/charging is terrible. I would have bought a corded one instead or a different brand if I knew how bad it was over time. Multiple Reddit threads on this same issue too.
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Thank you for sharing your experience, and I’m sorry to hear about the battery issue with your Floor One S3 Extreme Cordless Floor Washer. It’s disappointing when a product doesn’t perform as expected, especially in a busy home. To help, we recommend removing the roller to clear debris, cleaning the dirty water tank and filter, running the self-cleaning mode, and charging the battery after each use. Since you're within the 2-Year Limited Warranty, we'd like to offer a solution. Please contact us at support@tineco.com, chat through our website, or call us Mon-Fri: 8 AM - 8 PM (CST) at 1-855-292-8864, and we’ll assist you with a replacement or repair. Thank you for being a valued Tineco customer.
