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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,330 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Pet neccessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this floor washer. We have 4 dogs and it really helps keep the floors clean. Very little effort is needed to push the machine. It is almost like it is self propelled.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful feedback and for taking the time to share your experience with our floor washer. We’re thrilled to hear that you love the product and that it has been effective in keeping your floors clean, especially with four dogs in your home. We’re also glad that you find it easy to maneuver with its self-propelled-like feature.

      We sincerely appreciate you choosing our product and are grateful for your support. Your satisfaction is our top priority, and we’ll continue to work diligently to enhance our products based on valuable customer feedback like yours.

      If you have any questions or need assistance in the future, please don’t hesitate to reach out to our customer service team. We’re always here to help.

      Thank you again for being our customer.

  • Pros mentioned:
    Battery life, Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning both tile and wood floors. I have not connected to the app and I don't see an immediate need yet. I do wish the water and dirty water tanks were a little bigger. My kitchen floor is uneven slate and I was very impressed on the amount of dirt picked up. I get about 30 mins of charge and have to empty the dirty water tank twice to cover my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Works very well, but not perfect.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, but does not fully wash edge to edge. There’s a half of an inch I need to by hand if dirty next to my kitchen cabinets. It does vacuum edge to edge, though. In other words, it will pick up the crumbs, but will not remove the stains close to the cabinets. Some stains are hard to get rid of, but there’s nothing better on the market right now that I am aware of. I wish I could pour hot water, it would have certainly helped. Easy to use and clean. Self cleaning is a nice feature, but I wish it ran few mins longer and blew warm/hot air so I woudn’t need to take the filter out for drying. I gave it four stars as it can get tad better and become perfect, but also to be honest, I cannot imagine using a mop again. This is a reallly good product. I hope it will serve me few years. Best thing about it is there are no water marks/strikes left behind.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Best machine for mopping

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly enjoy using this mop! It’s amazing how easy it is to use. I am always surprised as to how much it really picks up off the floor. It is the best, except for I wish the clean water tank was bigger and dirty water tank, too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Convenient All-in-One Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Tineco Floor One S3 Extreme for a while now, and it’s made cleaning my hard floors so much easier. I love that it vacuums and mops at the same time, and the iLoop sensor really does adjust well when it detects dirtier spots. The self-cleaning feature is a lifesaver! I don’t have to deal with scrubbing the roller after every use. The only downside is that the water tank is a little small, so I sometimes have to refill during a bigger job, and the battery doesn’t last forever. Overall though, it leaves my floors looking spotless and dries quickly, which makes it worth it for me.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on the Tineco Floor One S3 Extreme. We are thrilled to hear that it has made cleaning your hard floors much easier and that you are enjoying the simultaneous vacuuming and mopping capabilities. It’s also great to know that the iLoop sensor is effectively adjusting to dirtier spots and that the self-cleaning feature has been a lifesaver for you.

      We appreciate your honesty in pointing out the areas where we can improve. We are aware that the water tank size and battery life are important factors for our customers, and we are continuously working on enhancing these aspects of our product.

      Your satisfaction is our top priority, and we are committed to delivering high-quality products that meet your expectations. We are glad that the Tineco Floor One S3 Extreme leaves your floors looking spotless and dries quickly, making it worth it for you.

      Thank you again for your kind words and for choosing our product. We will keep striving to improve and provide you with an even better cleaning experience in the future.

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Awesome home cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product as it cleans and it vacuums at the same time. My only issue is it takes hours to fully charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    New best friend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Floors are nice and clean. I have 3 dogs inside and no issues with the pet hair and clogs. My upstairs is approx 1600 sq ft. I can clean all floors on the battery. Easy to use and the self cleaning cycle is wonderful!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.

  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 4 out of 5 stars

    Works Fine, Could Have a Bit Larger Capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It cleaned our vinyl plank kitchen better than expected, but I could still get dirt off with a white paper towel. A week later, cleaned again and it was much better. Our granddaughter's soles aren't black after a day of barefoot play. No more scrubbing with a mop and dirty, reused water and no more vacuuming before and after the mopping. I wish the reservoirs were a little bigger. The charge lasted through two refills and dumps of the waste water, 500-600 square feet of flooring, but I did a couple of laps in the kitchen, especially in front of the cooktop and also cleaned all the comfort mats. The right edge of the roller gets closer to the wall; I had to switch direction to get near the baseboard. And the Tineco free-gift link didn't work even after creating an account. I will research other cleaners to dilute.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tineco Floor One S5 is one of my favorite purchases! I have recommended it to everyone I know who has pets or kids. It's super easy to use and does a fantastic job with cleaning the floors. After I use this the floors feel so clean. At first I thought the iLoop system was just a gimmick but I was wrong. My Pug is 15yr and uses the bathroom in the house from time to time which is why I purchased this. After I used it on a spot where she used the bathroom the iLoop system picked up it was a really dirty spot and turned red and turned the water level to max and suction to max. It makes cleaning so much easier. My only two complaints are with the dirty water tank. The dirty water tank can be hard to place back in once taken out. Its like the filter gets in the way and stops it from going in all the way. It feels like its not as tight as it was when I first got it. Second is the cover over the roller, after a few times of taking it off to clean it, it too is hard to put back on. I find my self having to push hard on the right side or taking it back off and putting it back on.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mop because it was on sale and I wanted a mop that I could use in between when I don’t feel like busting out the big bucket of water to mop my floors. I wasn’t expecting much from this mop but I was blown away! I absolutely love this thing! It saves my back from mopping my entire house and carrying around the bucket of water from room to room. I was able to mop my entire house, most of my house has ceramic floors, I was able to do the job in about 15 minutes and let me tell you.. I thought my floors were fairly clean because I had literally just had the cleaning lady clean the house that morning, but the dirty water tank was so disgusting when I was done mopping, I was amazed! I can’t say enough good things about this mop. If you want to have clean floors without breaking your back mopping, you need this mop!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your enthusiastic review! We're thrilled to hear that our mop exceeded your expectations and has become a staple in your cleaning routine. It's fantastic to know that it has made mopping your ceramic floors a quick and effortless task, saving you time and strain.
      Your kind words and endorsement are greatly appreciated. We're committed to providing our customers with products that make their lives easier and more comfortable. We're glad to hear that our mop has done just that for you.
      Thank you for choosing us and for taking the time to share your positive experience. We hope to continue to provide you with products that meet and exceed your expectations.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit hesitant at first, but I decided to buy it and I'm really surprised at how well it cleans my vinyl floors and my gym rubber floors! I'm a bit confused about the differences between the S3 and S5 Pro, but so far I'm really liking this one.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes, it does clean no, it does not give streaks, it’s super powerful pulls you you have to pull pack, yes, it’s easy to clean, but if your floor is not even it will not get the lower part you have to go slowly if you really want it to clean good otherwise it doesn’t clean. I prefer to regular vacuum first, so it doesn’t get too full and tells me I need to empty dirty water and the hair get in the middle of the suction hole

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great hard floor cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to use and does a great cleaning job. Very advanced capability.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Tinco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than and easier than a regular mop!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Bissel who?

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I purchased this for my girlfriend after she had seen it alllll over TikTok. Did some research on the company and ultimately purchased this to replace a bissel hardfloor cleaner… and maaaaaan this thing is awesome. Wireless, easy to use, and it cleans deeper than anything we have owned from bissel. The S5 pro and S7 pro are nearly identical, only difference I can see is the battery life is better on the S7, but not worth the extra cash imo. The best part is: you don’t have to clean out the rollers, it handles that for you. Best feature ever, and something I couldn’t live without now. Now we are looking to get one of their vacuums, consider us Tineco fans now!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Love this product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! So easy to use in that it is self-propelled. Gets all the dirt-however small and fine-it all comes out in the water. Not so fun to clean but I know all that dirt is not on my floors! One charge covers quite a lot of footage too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 4 out of 5 stars

    Tineco’s Best Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Tineco Floor One S3 from the iFloor 3 because it was the same price on sale. It’s sturdier and the battery life is much better, which is important since I have hardwood floors throughout my whole house. The first time I emptied the dirty water tank, I was honestly grossed out but also impressed. Keeps my floors looking great. Just make sure to clean it after each use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love the clean feeling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product. I love how easy it is to use, how well it cleans and the self-cleaning function. It goes by itself, you just guide it. Lasts long enough for me to mop my entire first floor.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    definitely worth the money when on sale

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went back and forth for months looking for mopping vacuum. I do have a Roomba that takes care of my daily vacuuming for three dogs and additional cats. I was using a spin mop and bucket and will say this mop vacuum does a better job dealing with dried dog slobbers, wet/dirty paw prints that have dried. Instead of using the chemical provided I do use a white vinegar with no problems at all. And instead of using the Spin mop twice a month, I like use the vac mop more often because of ease of use. It doesn't dry as well as I think it claims but I do use distilled water and along with vinegar. What's Left Behind dries relatively quick and feels better on bare feet than what using my old spin mop did. Saw this on sale and purchased. Sale price and protection plan was cheaper than regular price so definitely say that is a good deal when you can find it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing mop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves my floors super clean mops and vacuums efficiently. I also like the self cleaning option and the voice instructions

    I would recommend this to a friend