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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,329 reviews
  • Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Great for cleaning up after a baby

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked one of these up during the holiday sale for under $400, which I think is a fair deal. We have a one year old baby and this unit is great for cleaning up the mess she makes at every meal. Wife did not approve of the smell of the Tineco solution (and it also apparently contains a chemical ingredient that's banned in the EU), so we ended up just using a drop of dishwasher detergent (any non-lathering soap should work) with warm water. This seems to work just fine and gives me peace of mind that when the baby is crawling around and eating stuff off the floor, it's getting washed with the same stuff as the dishes we eat our food on. A couple gripes: - the water tanks are too small and fill up pretty quickly (usually when battery drains to about 80%) so you have to refill/empty them multiple times usually every 10-15 minutes. Luckily it only takes about one tank's worth to do our entire kitchen and dining room, but this is kind of annoying if I want to do the entire house in one shot. - finnicky sensor can sometimes demand the dirty water tank get emptied even though it's not even close to being full. This typically happens during the self cleaning cycle - fully disassembling and cleaning every piece, every time we use the mop is a 5 minute. It is better than wringing out an analog mop and emptying out a gross slop bucket but I was hoping there would be less maintenance work with this unit. I hope this unit lasts a long time. With all the sensors and "smarts" built into, I have a nagging feeling that the unit was programmed to self-destruct the day after the warranty expires. We'll see.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Tineco Floor One S3 Extreme - A Versatile Cleaning

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing the Tineco Floor One S3 Extreme from Best Buy, I've had the chance to thoroughly test its capabilities as a 3-in-1 mop, vacuum, and self-cleaning smart floor washer with iLoop Smart Sensor. Overall, I'm pleased with its performance, though there are a couple of areas that could use improvement. Let's start with the positives. The Tineco Floor One S3 Extreme is an innovative and versatile cleaning device that offers a convenient all-in-one solution for maintaining your floors. The ability to vacuum, mop, and wash the floor in one go is a time-saver and simplifies the cleaning routine. The iLoop Smart Sensor is a standout feature, as it detects water levels and adjusts the water flow accordingly, ensuring efficient cleaning without excessive moisture. The device's suction power is impressive, effectively picking up debris and dust from various surfaces. The self-cleaning feature is a welcome addition, making maintenance and cleanup a breeze. The sleek design and build quality also contribute to its premium feel. However, I did notice a couple of areas that could use improvement. The corner cleaning capability is not the best, and it can struggle to thoroughly clean tight spaces and edges. This could be a limitation for those with lots of nooks and crannies in their living spaces. Another drawback I encountered is that the Tineco Floor One S3 Extreme tends to leave a trail of water after mopping. While the iLoop Smart Sensor does a decent job of adjusting water flow, it doesn't completely eliminate the issue of excess water pooling or streaking on the floor. This is something to keep in mind, especially if you have sensitive flooring materials. One disappointment was the promised free roller mop upon registration. Despite being told about this offer, there was no option to redeem it once I registered the product. It's a small frustration, but still worth mentioning for potential buyers who might have been looking forward to this bonus. In conclusion, the Tineco Floor One S3 Extreme is a versatile and effective cleaning tool that simplifies the floor maintenance process. While it excels in many aspects, such as its iLoop Smart Sensor and multi-functionality, there are areas like corner cleaning and excess water residue that could use improvement. Additionally, the missing free roller mop offer was a letdown. Despite these drawbacks, the Tineco Floor One S3 Extreme remains a solid choice for those seeking a convenient and efficient cleaning solution for their home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight

    Rated 5 out of 5 stars

    Great mop vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after a few people told me about this. I love it. Easy to use and cleans my floors great. It’s so light and easy to handle that I clean my floors almost nightly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I wish i had this years ago!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a game changer if you have kids! It picks up all the food my toddler drops on the floor and mops my floor at the same time. I genuinely feel like my floors have not been this clean in 5 years.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your wonderful feedback! We are thrilled to hear that our product has made such a positive impact in your daily life, especially in managing the delightful yet challenging moments with your toddler.

      Your kind words about how our product effectively picks up food spills and keeps your floors spotlessly clean are truly appreciated. It’s rewarding to know that we could contribute to making your home a cleaner and more comfortable environment.

      Thank you once again for choosing our product and for your support. We look forward to continuing to serve you with quality and innovation.

  • Rated 5 out of 5 stars

    Mop Vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product. it’s been so useful having around between the messes from my kids to the pet hair it’s been great to use. It’s super simple to Clean out and fill up! I do it wish it had stronger scented soap! But it does just enough. I would recommend this! As it’s been super useful when I need to do a quick clean up!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Lightweight and slim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. We were looking for a slim and lighter option and this is it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    This thing really sucks(IN THE BEST WAY)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just moved in to a new house. I initially swept up the floor with a broom thinking I got everything. Then i saw my feet every day and was confused I went out and purchased the S3. It will suck up so much dirt and dust that you will think that it's got some dye in the water. You can control the level of suction and spraying. It's quite easy to do on the app. Plus the self clean is great. Just make sure to empty the dirty water immediately or else all the dirty water collected will start to stink something epic.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vaccuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum cleaner is incredibly wonderful; everyone at home is fascinated. Since we have a large house, cleaning was a lot of work, but after buying this one, it has truly made cleaning 90% easier. I give it 5 stars and highly recommend that others buy it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Makes a great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Does a fantastic job cleaning up spills and messes. Also great for weekly whole house floor washing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well overall, sometimes will leave water marks. A lot faster than mopping or swiffer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Just buy it! It’s worth it!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cleaning appliance ever invented. I have two dogs who track a ton of dirt in the house on porous tile floors that I have tried every steam mop out there to clean and it just never felt clean. This machine is a power house that leaves my floors squeaky clean. I am able to do my floors twice before I have ti charge it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Finally mopping is easy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have harwood handscrapped floors and this handles the task perfectly. Extremely easy to use and handle. The cleanup of the dirty water and brushes is fairly easy too. You get 3 rollers and an extra filter so keeping a clean roller is easy. My house is 3800sqft and 85% of it is hardwood. I havent had the battery run out on me so 35min is plenty of time to work with. I highly recommend this to anyone tired of scrubbing floors!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to have this floor cleaning equipment. Very easy to manage.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Replace your swiffer with confidence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. It will literally tell you what to do if it encounters a problem. I had a swiffer, bought this on sale and my fiancé loves it. It continuously runs water and it's easy to use. Cleaning is solid too. Not too labor intensive to Clean it but it picks up dog hair very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Recommend it with a few caveats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mop for the most part. It's convenient and super easy to use! I use it every day. The only reason I didn't give it 5 stars is because 1) I still have to mop once in a while since this mop is only for everyday light cleaning and 2) I forgot to change the water container twice and it was hard to get rid of the smell. So if you count the cleaning of the container immediately, it didn't save me as much time as I thought. Overall this is a great product I Just don't think it was worth the $400 I paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Perfect for my situation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live with my boyfriends grandparents and I help clean around the house. Normally it would take me about an hour and a half to clean the whole house by first sweeping then mopping then mopping again.  they were there she was inside the house, and the dogs are in around. The house is very very dusty and furry.  they’re always foot prints on the floor because the grandpa walks around with his shoes from outside. This vacuum/mop has saved me so much time and it’s so easy to clean.  I only have to change the water once or twice depending on how dirty the house is. But compared to what I used to do before this is such a timesaver and so easy to maintain the mop. It talks, it self cleans that’s pretty cool and yeah, the battery goes down pretty fast, but it also charges pretty fast. And the light feature is pretty cool to where it turns red where it’s really really dirty and it’s still equals back to blue as you clean. It reminds me of the red devil vacuums that used to tell you if the floor was still dirty and then tell you when it was clean. Overall, I think this purchase was very worth it 

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Why didn't I think of this.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned the floor one s3; it started malfunctioning within a few months. I purchased the s3 on amazon, worst thing I could've done. I had to deal with "Tineco" directly for warranty and it was the worst customer service I have dealt with. When this new machine came out I was excited in purchasing, but this time I purchased at Best Buy, they have the best extended warranty service. Getting into the Tineco, I LOVE it! It has bigger tanks. Less dumping out the dirty water tank and refilling the clean water tank in the middle of mopping. I have 6 dogs (don't judge me) and I have to use it everyday on my Luxury Vinyl Planks and it picks up soooooo much hair and leaves the floors very clean. The best part is that my cleaning time has been cut in half. I don't have to sweep then mop, this does it all it once. I feel it is a little overpriced, but for me it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight

    Rated 5 out of 5 stars

    Great all in one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Mops very well, lightweight. Put together in less than 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth the money, leaves floor spot clean and self maintenance makes it even easier to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly great floor cleaner!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic machine, easy to use and really does a great job with cleaning the laminated floors in my new apartment. They were incredibly filthy when I moved in, and now are very clean with minimal effort on my part! It's been a long time since I've LOVED a machine, but I am very impressed with this one!

    I would recommend this to a friend