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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,330 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Makes a great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Does a fantastic job cleaning up spills and messes. Also great for weekly whole house floor washing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well overall, sometimes will leave water marks. A lot faster than mopping or swiffer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to have this floor cleaning equipment. Very easy to manage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Recommend it with a few caveats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mop for the most part. It's convenient and super easy to use! I use it every day. The only reason I didn't give it 5 stars is because 1) I still have to mop once in a while since this mop is only for everyday light cleaning and 2) I forgot to change the water container twice and it was hard to get rid of the smell. So if you count the cleaning of the container immediately, it didn't save me as much time as I thought. Overall this is a great product I Just don't think it was worth the $400 I paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Perfect for my situation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live with my boyfriends grandparents and I help clean around the house. Normally it would take me about an hour and a half to clean the whole house by first sweeping then mopping then mopping again.  they were there she was inside the house, and the dogs are in around. The house is very very dusty and furry.  they’re always foot prints on the floor because the grandpa walks around with his shoes from outside. This vacuum/mop has saved me so much time and it’s so easy to clean.  I only have to change the water once or twice depending on how dirty the house is. But compared to what I used to do before this is such a timesaver and so easy to maintain the mop. It talks, it self cleans that’s pretty cool and yeah, the battery goes down pretty fast, but it also charges pretty fast. And the light feature is pretty cool to where it turns red where it’s really really dirty and it’s still equals back to blue as you clean. It reminds me of the red devil vacuums that used to tell you if the floor was still dirty and then tell you when it was clean. Overall, I think this purchase was very worth it 

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Why didn't I think of this.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned the floor one s3; it started malfunctioning within a few months. I purchased the s3 on amazon, worst thing I could've done. I had to deal with "Tineco" directly for warranty and it was the worst customer service I have dealt with. When this new machine came out I was excited in purchasing, but this time I purchased at Best Buy, they have the best extended warranty service. Getting into the Tineco, I LOVE it! It has bigger tanks. Less dumping out the dirty water tank and refilling the clean water tank in the middle of mopping. I have 6 dogs (don't judge me) and I have to use it everyday on my Luxury Vinyl Planks and it picks up soooooo much hair and leaves the floors very clean. The best part is that my cleaning time has been cut in half. I don't have to sweep then mop, this does it all it once. I feel it is a little overpriced, but for me it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Weight

    Rated 5 out of 5 stars

    Great all in one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Mops very well, lightweight. Put together in less than 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 3 in 1 mop has been a tremendous help to me and worth my money. I enjoy not having to bend over in mop bucket to wring out a mop or empty a heavy mop bucket. I have a large area not including bathrooms to mop and it gets the job done and quickly. It is also great for picking up anything on the floor that the broom and dustpan leaves behind. Quick spills on my kitchen floor gone in a flash and leaving no sticky residue behind.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Works!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! Vacuums and mops at same time. Easy to fill and empty, then keep going. Game changer. I hated mopping before but also hated dirty floors. This works. And it feels sturdy - all the parts click into place neatly. I may never use my dyson in wood floors again. This does it all at once. I don’t even feel guilty about the cost. The manual is lacking but lots of videos on TikTok and it was easy once I saw someone else use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mop

    Rated 5 out of 5 stars

    Best purchase yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I bought this vacuum/mop. I use it after every meal because with kids there are always crumbs and food on the floor, love that it sweeps and mops all at once. Makes it super easy and fast. Cleaning out the tank is easy, too. Definitely a must if you have mostly all wood floors like we do.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a cleaning company and let me just say this vacuum is absolutely amazing! The washer fluid smells amazing! I recently did a new construction home and it got all the saw dust up and left the floors sparkly and clean!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Nadia, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your smart cordless floor washer!! The FloorOne S3 is perfect for quick and easy cleanups, it not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Nadia and welcome to the Tineco family!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth the money, leaves floor spot clean and self maintenance makes it even easier to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have dogs and grandchildren and this is the perfect floor cleaner. We use it to clean the entire house once a week and it’s great for spills. Highly recommend

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your feedback. We are delighted to hear that the product is the perfect floor cleaner for your home, handling both weekly cleaning and spills effectively with pets and grandchildren. We are committed to continuously improving our products to provide an even better experience. Thank you for choosing us, and please feel free to contact us anytime if you have any questions or need further assistance.

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Good Quality!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down this have been the best vacuum i have ever bought cause if you know me I’m constantly buying vacuum cause they just don’t clean! But this one does! But sadly to say I have a problem with it now. I’ve had this vacuum for 2 months now and now it don’t want to charge on the charging base! I’ve contact with customer service and they have been so wonder but they can’t ship me another charging base cause there inventory is short..... so it’s like now what I do! Wonder if someone else is having this problem!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      CdPrin789, thank you for leaving us a review on the FloorOne S3! We agree, the FloorOne S3 is the best and not only washes but also vacuums hard flooring at the same time for faster cleaning results. We are so sorry you are having problems with your S3 not wanting to charge on the base, and I know that can be frustrating! Thank you for reaching out to our Customer Service team. The FloorOne S3 comes with a 2-year warranty. As a reminder, our Customer Service team can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again CdPrin789!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    One of my best purchases ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this thing!! It makes cleaning my floor so quick and easy!! Once I use it, the floors dry very quickly and feel squeaky clean!!! I have already recommended this to several other people who also purchased one and they all love it too! If you are on the fence, just buy it!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your enthusiastic review and for taking the time to share your experience with our product. We are thrilled to hear that you are loving the convenience and efficiency it brings to your floor cleaning routine. Your feedback about the quick drying time and the squeaky clean result is greatly appreciated, and we’re delighted to know that you have recommended it to others who have also enjoyed using it.

      We are committed to continuous improvement, and although we’re glad to hear that you haven’t encountered any issues, please rest assured that we are always striving to enhance our products based on customer feedback.

      Thank you for choosing us and for your trust in our brand. We look forward to continuing to provide you with products that make your life easier and more enjoyable.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Value and effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to move around and operate. It is a smart vacumn and mop at the same time. Knows how much water to use. Only downside is I have to change the water 3 times to finish my 2600 sq ft.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your detailed and insightful review! We’re delighted to hear that you’re enjoying the smart features of our product, particularly its ease of maneuverability and its intelligent ability to manage water usage while vacuuming and mopping simultaneously.

      We sincerely appreciate you choosing our product. Your feedback regarding the water tank capacity for larger spaces like your 2600 sq ft home is incredibly valuable. We have shared this with our product development team as we are always striving to make improvements and enhance the user experience.

      Should you have any questions or need further assistance, please don’t hesitate to contact us. We’re always here to help.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this product! Cut my clean time in half

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this purchase! After cleaning my tile and hard wood floors the old school way of sweeping and mopping for so long and never feeling like they are completely clean I knew I needed something better. This product has cleaned my floors better than anything else with just the first use. The vacuum and mop work simultaneously cutting my cleaning time down by half or more! The clean up is simple and seamless.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for sharing your fantastic experience and such detailed feedback! We’re absolutely thrilled to hear you’re so happy with your purchase. It sounds like this product truly delivered on your needs, cleaning your tile and hardwood floors better than anything else right from the first use. We’re also really pleased that you found the simultaneous vacuum and mop function cuts your cleaning time significantly and that the cleanup process itself is simple and seamless.

      Thank you for choosing our product and for the wonderful review – it really makes our day!

      We always appreciate customer feedback and use it to help us refine and improve our products even further for the future.

      Thank you again for your kind words. If any questions come up later, please feel free to contact us. We’re here to help!

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Great wet vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's very good and worth the purchase. Docking one star due to tanks being a little small, which requires frequent emptying and replenishing. It does a great job of cleaning, much better than a traditional mop or microfiber. Any heavily soiled areas I go around and soak with simple green prior to running this machine. I also do a quick sweep with a broom as it's much easier than trying to empty all the dry debris from the dirty water container.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Save time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum & mop at the same time. Self propelled, does a good job. However, don't expect it to clean as well as using your elbow grease with an old fashion mop. Puts down a thin layer of water, that dries quickly, so should be safe for all floors. It comes with extra parts, and cleaning solution. You don't need to use their solution, I just add a little dish soap and warm/hot water. With averaged sized room battery will last, but may run out of water.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size
    Best Buy Employee

    Rated 3 out of 5 stars

    Not a happy camper. Will be switching to steam

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda annoying, honestly. Lasts about an hour but while mopping you have to take your time and if’s not as quick as vacuuming. It vacuums well and mops… rather well, but the container the water goes in is extremely small, and the dirty water container is slightly bigger? But still small. Just to do my basement I have to fill it up twice so like why couldn’t they make it bigger? Also, the “automatic self clean” requires interaction with the device while on the base? So the name “automatic self clean” does imply it cleans it automatically, which it does, but it requires interaction. Lol. Rated on of the best mops and vacuum 2in1’s on the YouTube reviews where they do head to head on many different units, but I hate this. I’d rather have a corded unit with a bigger water canister. I’m going towards a steamer and vacuum that’s corded next. I can clean up spills by hand with paper towels better and faster than this thing can clean spills up. You want a clean floor to use the cleaning application of this device, which defeats the purpose. And there’s no way to turn off the mop side of things.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are very sorry for your unpleasant experience. After reading through your review, you are encouraged to contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.