Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2321 reviews
(2,321 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Water tank size
Rated 4 out of 5 stars
Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cleaner but the tank is really small maybe make em bigger on the newer model
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Buy it you will love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have in you house ! This saves me so much time vacumming and mopping same time especially when having pets! Im thinking of getting one for my mom. I love hpw easy it is to clean up something someone accidentally spills.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Convenient floor cleaning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No more mop and bucket to clean the floor . Easy to use. Vacuums as it mops . Convenient for a spill . No need for paper towels when something is spilled . Just use this mop vac to suck up the spill . Easy to empty and clean this unit .
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your incredibly positive feedback and for taking the time to share your experience with the mop vac! We’re thrilled to hear you’re so pleased with it.
It sounds like you’re really enjoying the key benefits we designed it for: saying goodbye to the traditional mop and bucket, finding it easy to use, appreciating that it vacuums while it mops, and loving how convenient it is for spills – no more paper towels needed! We’re also glad you find it easy to empty and clean the unit itself.
Thank you for choosing our product and for your kind words. Your satisfaction means a lot to us.
We constantly strive to improve our products based on customer feedback, and your positive comments certainly encourage us to keep up the good work!
If you have any questions or need any assistance in the future, please don’t hesitate to contact us.
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
AMAZING!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great investment that will help you mop your house in a timely manner. Easy to use and do the job tirelessly. Had many mop vacuum before but this one stand out and help us save time and have a clean home.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 4 out of 5 stars
Great cleaner
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great purchase, easy to use, and worked well on tile, but a little rough on old hardwood floors.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Suction
Rated 5 out of 5 stars
Great machine!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use and lightweight. It’s also pretty quick to clean out when you’re done. One thing I think that’s weird is the suction is when you push forward on the machine instead of when you move backward. Just thought that was odd. Doesn’t change the way it cleans though.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Edge cleaning is worth the price premium.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this blew all of my expectations away! I have a long haired dog, 2 cats, and all wood floors on the first floor. I was expecting this to just clean very lightly soiled areas and I would have to go back and use a mop and elbow grease for any really stuck on grime. But no, gone are the days of sweaty, tiring, hard labor mopping! So easy to use and you just need to roll over stuck on stains a few more times than normal, no external pressure needed, the mop head does ALL of the work. This thing on max power cleaned the entire down stairs(apx 1000sqft) with 3 water changes and STILL had 21% battery life. Also I decided to go with this model for the edge cleaning and it was definitely worth it. I've only used it once so can't really speak on the self cleaning mode in depth, but after just 1 use it worked well, although I didn't mop up any fresh spills.
I would recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you.
- Pros mentioned:Weight
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The weight of the unit is very manageable and doesn't feel like a cheap built machine. The suction power is great. The floor washing rollers seem to work very well. All around I would say this is a great product.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for taking the time to leave such a detailed and positive review. We are delighted to hear that you are enjoying your new machine.
We are especially pleased that you highlighted the manageable weight, the solid build quality, the great suction power, and the effectiveness of the floor washing rollers. It’s fantastic to know that these features contributed to your overall impression of it being a great product.
Thank you for choosing our product. Your satisfaction is our top priority, and we are always striving to improve our products and services.
Should you have any questions or need further assistance in the future, please do not hesitate to contact us. We are here to help!
- Pros mentioned:Cleaning performance, Mop
Rated 5 out of 5 stars
worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife was looking at these at sister in laws house, we ended up trying theirs out and was super impressed with it, so with a newborn at home i got her the S5 and its beyond as advertised so far we are very happy with it.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Battery life, Cleaning performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome. We have a bissell crosswave as well and this Tineco is way better. I can get a lot of coverage with the 30-40 min battery because I dont have to mop over the same area multiple times to have the mop suck up the water. Very happy with the purchase.
I would recommend this to a friend - Cons mentioned:Water tank size
Rated 4 out of 5 stars
Works very well!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase however wish the water tanks clean and dirty were bigger as the dirty fills very fast and the clean empties very fast but outside that works awesome.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback with us. We are thrilled to hear that you are happy with your purchase and that the product is working well for you.
We appreciate your comment regarding the water tanks. We understand the importance of having a sufficient capacity for both clean and dirty water, and we will certainly take your suggestion into consideration as we continue to improve our products.
We are committed to providing our customers with the best possible experience, and we are always looking for ways to enhance our products based on your valuable feedback.
Thank you again for choosing our product. We are grateful for your support and look forward to serving you better in the future.
- Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 5 out of 5 stars
It is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum mop is great. I typically run it on automatic mode. It brings up debris on our hard floors and if they’re rough spots it’ll adjust the pressure needed. Only draw back is the tank needs refilled and emptied while in use, battery also runs out quickly.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 4 out of 5 stars
Best wet mop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water chamber too small. Would recommend getting a model with a larger water chamber. Otherwise excellent.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend- Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 1 out of 5 stars
Time saver when it works, which isn't long
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to try to save time with my cleaning as most of my home is covered in wood or laminate floors. Much to my delight, this machine did a good job of sucking up dust and debris as well as leaving my floors a lot cleaner than a conventional vacuum as it would mop while I vacuumed. Fast forward 3 months and maybe like 10 uses and this thing suddenly starts to say that the dirty water tank is full and needs cleaning even when it's been cleaned. I went through all the troubleshooting, cleaning, etc and nothing helped to resolve the issue. I contacted customer service and they said that since it was under warranty that they would repair but I would need to ship it to their facility. After digging up a large enough box and going through the trouble to ensure the vacuum was bubble wrapped and secure so it wouldn't be damaged in transit, I waited for the repaired unit to be returned to me. Well, they did return it to me, relatively quickly considering it was during the holidays but the problem was that it came back in the exact same state in which I had sent it to them, broken. Now I'm having to jump through hoops to try to get a new vacuum because it seems evident to me that a vacuum that breaks within 3 months of purchase and still doesn't work after being "repaired" is probably a lemon. So far, the only resolution I've gotten from them is to continue to send back this machine for repair, accept a different refurbished unit, or take a partial refund in which they'd deduct some amount to account for my use. Don't buy this vacuum unless you really enjoy packing and unpacking items in boxes.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your detailed experience with us. We’re pleased to hear that initially, the machine met your expectations by effectively cleaning your wood and laminate floors, combining vacuuming and mopping in one step. However, we’re truly sorry for the inconvenience and frustration caused by the issues you’ve encountered with the dirty water tank and the subsequent repair process. We take your feedback seriously and are committed to using it to continuously improve our products and services.
Based on your description, the main concerns are the persistent issue with the dirty water tank sensor and the unsatisfactory repair experience.
We’d love to assist you further and find a satisfactory resolution. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to provide you with the support you need.
Thank you for giving us the opportunity to address this situation. We hope to restore your confidence in our products and services by resolving this matter to your satisfaction.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
The Tineco S5 LITERALLY changed my life!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Floor Cleaner LITERALLY changed my life. I was adamant about buying it due to the price but figured I had nothing to lose. HOLY COW. My house has never been cleaner (I really disliked cleaning before getting this). It is EASY to set up and even easier to use. It doesn't soak your floors like a traditional mop and the suction on the vacuum is fantastic. I have 3 dogs and this vacuum has NO PROBLEM cleaning my floors. I am so obsessed with it that I now clean all the time. Spill something? Don't grab the paper towels grab this vacuum it cleans it all up and washes the floors. I dropped salad dressing all over...no problem for this vacuum!!! I highly recommend. It will be the best money you ever spent! I don't have pictures but I have lots of videos of what it can do.
I would recommend this to a friend - Pros mentioned:Battery life, Cleaning performance
Rated 5 out of 5 stars
Very good machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good machine, cleans very well and notifies you when the battery and water is low.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
My favorite machine in the house!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this machine! Just last week one of the kids dropped a plate and sauce spattered everywhere. Everyone else was stressing about it but I quickly got up with a smile on my face and in two seconds the mess was cleaned up. It's so easy to use and will talk to you if the water needs to be changed or more cleaning water needs to be added.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 5 out of 5 stars
My floors are so fresh and so clean
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This devicr does a fantastic job cleaning my tile floors. Its great because cleaning one small section isnt a chore of bringing out a a kip and bucket and loading it up. I juat pull this thing out and do a quick cleaning and im done. My only complaint is how small the water revisor is.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Streaking
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was on the fence because of the price. But this thing is amazing. I've had no issues with streaking. Just be careful with you get close to stained baseboards. It did take stain off, but I was trying to get out dog drool and held the spinning brush there longer than I normally would.
I would recommend this to a friend Rated 5 out of 5 stars
Best Brand in the Segment; HIGHLY RECOMMENDED!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Tineco product; the first was a smart vacuum with Tineco’s iLoop technology. After using it daily, and experiencing how efficient it is, I knew I had to have their vacuum/mop combo. This product has high build quality and great features! Run time is about 40-50 minutes, depending on how soiled your floors are. And the included accessories are just something other, more expensive, branda do not include. With the efficiency of iLoop technology, this vacuum/mop combo will give you all the time you need to complete several rooms on one charge; you’ll likely be emptying the dirty water container more than worrying about state of charge and if you can complete the job. GREAT PRODUCT, GREAT BRAND, A MUST HAVE!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend

















