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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,330 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    BEST VACUUM EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccum has changed my life. Between a toddle and shedding dog, the house was always dirty and regular mops didn’t cut it. But now with this vaccum/mop it’s so easy and stress free to clean the house without torture, less time and efficiently. I wish I found it sooner.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your incredible review! We’re thrilled to hear that our vacuum/mop has made cleaning your home with a toddler and a shedding dog so much easier and stress-free. Your satisfaction is our top priority, and we’re continuously working to improve our products based on customer feedback. If you ever have any questions or need assistance, please don’t hesitate to reach out to us. We’re always here to support you. Thank you for choosing us and for taking the time to share your positive experience!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Extordinary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to share my positive experience with an appliance that I recently purchased. As a cat owner, I struggled with cleaning up hairballs and meals that my cats frequently threw up, especially in the morning when I was hurrying to work. But now, with this fantastic appliance, cleaning has become a breeze. It just sucks it all up and leaves my floor spotless in just a few passes. However, I have noticed that I can only use their cleaning solution, and there are no options for third-party cleaners. This is my only concern. Overall, I highly recommend this appliance to anyone with pets or young kids. It has made my life much easier, and I am sure it will do the same for you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    PERFECTION

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic . I was so happy to throw my broom and mop away after using it once! Our floors have never been this clean . The cleaning solution is not overwhelming I keep it charged and ready for use. Actually look forward to doing my floors!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great priduct

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, smart cleaning at its best. So easy to clean the floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very handy and it is cleaning the dirts in my Hosue living room , bathroom tiles very well . Feeling clean and odor free when ever I use this prodict

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful feedback! We’re delighted to hear that you find our product very handy and effective at cleaning dirt from your living room and bathroom tiles. It’s great to know that it leaves your home feeling clean and odor-free after each use.

      We sincerely appreciate you choosing our product and sharing your positive experience. While we’re thrilled that it meets your expectations, we’re always striving to improve, and your input helps us enhance our products even further.

      If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 3 out of 5 stars

    all in all it's okay but what you really need is..

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all it's okay, but what you really need is an old fashioned scrubber & elbow grease. It cleans pretty well, but it can't get into the crevices where the caked-in dirt is. The sensor isn't really all that useful. It seems to only measures how dirty the water is and not how dirty the floor is. The water stays dirtier much longer than the floor does.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny you pay. Easy to use and cleans better than anything else

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wet vac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know why there is some people talking about the suction is not strong, maybe they got a malfunction one, the one that we got works awesome, strong suction, cleans the dry dirts spots.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your fantastic review and for sharing your positive experience! We’re thrilled to hear that you received a unit that works awesome with strong suction and effectively cleans dry dirt spots. Thank you for choosing our product.

      We appreciate you mentioning the comments about suction strength – it’s good to know your unit is performing exceptionally well, and your feedback helps us understand the potential for variations.

      We’re always striving to improve our products, and feedback like yours helps us ensure consistent quality.

      Thank you again for your kind words. If any questions come up later, please feel free to contact us. We’re here to help!

  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Great floor cleaner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. Does a super job cleaning floors. Really light on water usage and the battery runtime is amazing. Self-cleaning feature works very well and it stays pretty clean when cleaning up dog hair compared to the Bissell machines. Really recommend this to anyone looking for a cordless wet floor cleaner

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best floor cleaner I have ever purchased. Easy to use, cleans very well, and easy to clean!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your enthusiastic review of our floor cleaner! We are delighted to hear that you are pleased with your purchase and that our product stands out as the best you have ever used.

      Your feedback confirms that we are on the right track with our commitment to providing products that are not only easy to use but also highly effective in cleaning. We are particularly pleased that you found the cleaning process of the machine itself to be straightforward and hassle-free.

      Thank you once again for choosing our product and for taking the time to share your positive experience. We are grateful for your support and look forward to continuing to serve your cleaning needs.

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great cleaner, bad company.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cleaner has one exception to the PRO. There is no image display. That is the only difference I've found so far. Love the large water tanks, voice prompts, self cleaning, app, & more. The "included" is misleading as it states 2 bottles but only one in box. Rating reduced though due to extremely bad customer service. Trying to deal with Tineco makes pulling teeth look like a cakewalk. If you're extremely lucky to get an answer at all, they are horrible communicating including giving wrong information.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well. I have hard floors throughout my house and I was able to get the majority done in one charge. Its very convenient at spot cleaning as well. Would recommend to all of my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great mop/vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Makes very light work of mopping large areas.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love this Mop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love the Tineco Floor One S5 3 in 1 mop. It actually removes the dirt/grime from the floor and not just move it around like a traditional mop. It has enough charge to clean my entire house. I love that it is cordless and self-propels. It also talks to you and tells you when to clean the dirty water tank and add clean water. The fact that it self cleans is another amazing feature. I have recommended this floor cleaner to many others. I would give it 4.5 stars the rating system allowed it. The reason I did not give it 5 stars is because I do wish it had a bit more power to remove some of the debris that is stuck to the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to use and it self cleans . ILove doing the floor now.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great mop vac !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this !! We have all hardwoods and it cut cleaning time in 1/2

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Worth it - S5 Extreme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tineco floor one s5 runs smoothly and fast. The tank size however sometimes feels smaller and the product starts screaming to clean it much before the tank looks full but the battery and cleaning are 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the easy assembly and how well it work will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really does a good job for the price and class. you could definitely spend more and buy bigger units, but for small space and frequent cleaning this is a great option.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your thoughtful feedback! We’re delighted to hear that you feel our product offers great value for its price and class, and that it serves as an excellent option for small spaces and frequent cleaning. Your satisfaction is very important to us, and we truly appreciate you choosing our product.

      We are always striving to improve, and your insights help us continue to enhance the quality and performance of our offerings. If you have any questions or need assistance in the future, please don’t hesitate to contact us. Thank you again for your support—we look forward to serving you again!

  • Pros mentioned:
    Ease of use, Mop

    Rated 5 out of 5 stars

    Great product! Cleans well!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using the vac/mop combo. Two in one cleaning makes chores easier.

    I would recommend this to a friend