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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,329 reviews
  • Rated 5 out of 5 stars

    Heaven sent and works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you have kids? Just buy it. Good suction. Easy to fill and empty. Self cleans.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best vacum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. It is so easy to use and it is really fast to clean the floors and it works really well. It is a great product to buy and to have.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you are loving your new product.

      We’re especially happy that you highlighted how easy it is to use and how quickly and effectively it cleans your floors. Our team works hard to create products that make life easier, and it’s fantastic to know we’ve achieved that for you.

      We appreciate you choosing our product and placing your trust in us. We are always looking for ways to improve, and your feedback is invaluable in that process.

      Please don’t hesitate to reach out if you have any questions or need any assistance in the future. We’re always here to help!

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product it makes it easy and fast to clean I love how it really cleans great 2 in one so picks up and mops great and best product

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum mop Makes easy to clean and could clean more often since it makes it easier. The only thing I notice is that, when cleaning against the wall you have to vacuum sideways to get better results

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive review! We’re thrilled to hear that our vacuum mop has made cleaning easier and more frequent for you. Your feedback on its effectiveness and convenience is greatly appreciated. We’ve noted your observation about cleaning along walls and will strive to enhance our product’s performance in this aspect. If you have any more feedback or need assistance, please don’t hesitate to reach out. We’re here to help and committed to continuous improvement. Thank you for choosing us!

  • Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Worth it if you have pets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars because it’s the greatest product idea. However my main concern is that the dirty water tank fills up fast, and the clean water tank gets empty fast. Also, they removed the WiFi option on this model, so that sucks (but not required). I still recommend to everyone, it just needs minor adjustments.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, cleans great, best mop ever. Tells you when to empty container and it self cleans. Made mopping/vacuuming my tile so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vac mop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to clean up white tile kitchen floor from spills, crumbs etc in one step. Love it.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that our product has made cleaning your white tile kitchen floor a breeze, effectively tackling spills and crumbs in one swift motion.

      Your satisfaction with our product is a testament to our commitment to delivering high-quality solutions for your household needs. We are grateful that you chose us and appreciate your trust in our brand.

      Regarding the areas for improvement you’ve mentioned, please rest assured that we are continuously striving to enhance our products to better meet your expectations. Your feedback is invaluable in this process.

      Thank you once again for your support, and we look forward to the opportunity to serve you better in the future.

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    The best help for the home

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best help to keep the house clean in just minutes without effort, you can handle it easily and clean all tight spaces without difficulty

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best mop and vacuum cleaner

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best investment I ever made in cleaning machines. I love this one because is so easy to use and helps me to keep everything clean faster

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    More than necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum! First time having a fancy one like this and honestly it cleans so well. The floor has never been that clean

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your fantastic review! We’re excited to hear that you’re enjoying the high performance of our vacuum, and that it’s leaving your floors cleaner than ever. We’re glad you made the decision to upgrade to a fancier model and that it’s exceeding your expectations. If you ever run into any issues or have questions, please don’t hesitate to reach out to us. We’re committed to providing excellent service and are here to assist you whenever you need us. Thank you for choosing our product!

  • Pros mentioned:
    Battery life, Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Best vac/ mop

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good battery time, and cleans perfect my tile floor

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco - Best Vac/Mop Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tineco-S3 in 1 Mop is the best vac/mop I've ever owned. It's so powerful it practically pulls me across the floor. When I dumped the water tank for the first time I was shocked at how dirty it was. The cleaner that came with the Tineco doesn't leave my floors sticky feeling unlike many cleaners I've used. I sure love the self-cleaning roller feature as well. Thanks Tineco.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best cleaner!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice I made! So easy to use and an awesome cleaner. I highly recommend it for people who have a hard time cleaning up at home! Super convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Tineco Ease to use. 2 machines in one. Light to be carried all over the house and my floor looks clean and shine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My favorite thing in the world

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every dollar you spend!!! This thing makes my life so much easier than it was. I have a thing about sticky floors and I mop them often. I just hated having to use the vacuum and then the mop and dealing with all the water and rinsing and blahhh! This amazing machine makes it all so simple. Put clean eater in, dispose of the dirty water, repeat. Just rinse the parts at the end. Soooooo easy. I love this machine and I can't imagine life without it now! There is 0 issues with this vac-mop. It runs perfectly and cleans the floor better than any regular mop. Its sooo efficient. GET IT!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tineco. Saves me a bunch of time . Only thing to remember is to remove dirty water right away or you are in for a good 10 min cleaning it.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your great feedback and for sharing your experience with the Tineco! We’re thrilled to hear that you love it and that it saves you a bunch of time – that’s exactly what we aim for. We really appreciate you choosing our product.

      Regarding your note about needing to clean it if the dirty water isn’t removed promptly, thank you for bringing that to our attention. We understand that this adds extra work, and we definitely take your feedback seriously. We’ll be sure to pass this along to our product development team as we work on making our products even better and easier to use in the future.

      If you have any other questions or need assistance down the line, please don’t hesitate to reach out. We’re here to help!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product to clean the house everybody should buy it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Best Buy ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very efficient and easy to manage and clean! Is light and cleans very well!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    A great investment!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 4 dogs and all hardwood floors. This is a life saver! I love the ease, the self cleaning functionality, and saving my back!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does a great job of cleaning the floors. I have 2 dogs and a cat and there is constantly fur and dirty paws on the floors and this machine cleans it all. I'm happy i no longer have to use a vacuum and a no and bucket for cleaning anymore I don't know how long it'll last with a much use as it gets but that's why smart people buy the replacement warranty through best buy, if it breaks, best buy gives you a new one.

    I would recommend this to a friend