Customer Ratings & Reviews
- Model:
- FW101900US
- SKU:
- 6498058
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
Easy quick use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans floor well. Easy to use. Self Cleaning works well. Large basin for clean water. Dirty water basin could be bigger. Would recommend to a friend.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best wet/dry vacuum cleans up messes very easily when you have 4 kids
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback about our wet/dry vacuum! We are thrilled to hear that it has made cleaning up messes much easier for you, especially with four kids around. Your satisfaction is our top priority, and it’s always rewarding to know that our products are making a difference in our customers’ lives.
We appreciate you highlighting the ease of use and effectiveness of our vacuum. Rest assured, we are continuously striving to improve our products based on customer feedback. If you have any suggestions for how we can make our wet/dry vacuum even better, please don’t hesitate to let us know.
Thank you again for choosing our product and for your continued support. We look forward to serving you again in the future!
- Pros mentioned:Cleaning performance, Ease of use
It works better than expected.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Self cleaning feature is great It does an amazing job cleaning and polishing. The cleaner included does leave a bit of a haze Easy to use and get going with minimal instructions Lots of included accessories and extras Highly recommended
I would recommend this to a friend - Pros mentioned:Cleaning performance
Would Recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device especially with children. It's a quick easy clean. I wish the water tank was bigger though as it needs more water frequently. And the brushes start to smell horribly if you forget to air them out.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your feedback! We’re pleased to hear that our device is great for quick and easy cleaning, especially with children. We understand your concerns about the water tank size and the brushes retaining odors if not properly aired out. We’re always working on improvements and your suggestions are valuable. If you have any more feedback or need assistance, please don’t hesitate to reach out. We appreciate your support and are here to help whenever you need us. Thank you for choosing our product!
- Pros mentioned:Cleaning performance
Great high tech, easy to use mopping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this over a year. It is one of the best cleaning items in my house.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful feedback! We’re delighted to hear that after owning our product for over a year, you consider it one of the best cleaning items in your house. Your long-term satisfaction with our product is truly rewarding for our team.
We sincerely appreciate you choosing our product and taking the time to share your positive experience. We’re committed to maintaining the quality you’ve come to expect and continuously improving our products based on valuable customer input like yours.
Should you have any questions or need assistance in the future, please don’t hesitate to contact us. We’re always here to help.
- Pros mentioned:Cleaning performance, Ease of use
Great Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this! Makes cleaning for much fun and easy! My floors looks cleaner and I love Jo it picks up larger pieces off the floor! And the safe cleaning amazing!!!
I would recommend this to a friend My wife loves it!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife has absolutely fallen in love with this vac. She’s old school Latina so she sweeps and mops but would always complain about her arms being sore. Now me being the loving husband I am, bought her this vacuum and it’s made cleaning so much easier even our 12 yr old can do it. To the men out there if your wife loves to clean BUY HER THIS VACUUM AND A LARGE LIQUID CONTAINER. She’ll love you forever
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
Slick Mopping experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up the wifi app is very handy letting you know the current status of the water tanks and cleaner. I have had 6 other electric mops from robots to handheld and this is by far the best!! It cleans up the dirt and sticky messes in one swipe and drys in mins.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
House is always clean
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans everything so simple and fun to use. Once you are done its simple to clean and the clean cycle gets most of it done.
I would recommend this to a friend Tineco Is Excellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the price! Cleans well and it's easy to use.
I would recommend this to a friendBrand response from Tineco Support
Posted .Dear MarshallW,
Thank you for your excellent review! We are thrilled to hear that you find our product to be a great value and that it cleans well and is easy to use.
We sincerely appreciate you choosing Tineco. If you have any further questions or need assistance, please do not hesitate to contact us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).
Best regards,
Tineco Customer Service TeamBrand response from Tineco team
Posted .Dear MarshallW,
Thank you for your excellent review! We are thrilled to hear that you find our product to be a great value and that it cleans well and is easy to use.
We sincerely appreciate you choosing Tineco. If you have any further questions or need assistance, please do not hesitate to contact us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).
Best regards,
Tineco Customer Service Team
- Pros mentioned:Ease of use
Great timesaver!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing! As a senior, living in a 4 bedroom single family home with ALL laminate/wood floors and 2 dogs, this is a lifesaver for me. Easy to fill and empty. It does talk to me but I can't hear what it is saying while it is running but the self cleaning reminders and charging notices are great!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Very Simple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is very easy to use. Verbally tells you everything you need to know while using. Cleans very well.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback with us and for choosing our product! We’re delighted to hear that you find it very easy to use and that it provides clear verbal instructions while cleaning effectively.
Your satisfaction is important to us, and we’re committed to providing you with high-quality products that are both user-friendly and efficient. We’re glad to know that we’re on the right track.
If you ever have any questions or need further assistance, please don’t hesitate to reach out to us. We appreciate your support and look forward to continuing to serve you.
Great mop, does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mop is very ergonomic. It might seem complicated at first but its very easy to use. And i love how it has a self cleaning mode. Just makes sure to remove the roller after use and let it dry which is why it comes with a spot to hold onto the spare roller. Also definitely dont ever leave dirty water over night as it always needs to be emptied after use or else it will smell bad. It is a good thing the robotic voice will remind you of those things letting you know to clean the water tank. Cleaning the dirty water tank might be the worst part in my opinion but the machine is a very efficient cleaner
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your detailed and positive review! We’re pleased to hear that you find our mop ergonomic, easy to use, and appreciate the self-cleaning mode. Your feedback on the importance of removing the roller after use and emptying the water tank is valuable. We’re continuously working on enhancing our products for better user experience. If you have any more insights or encounter any issues, please don’t hesitate to contact us. We’re here to assist and ensure your satisfaction with our products!
- Pros mentioned:Cleaning performance
Tineco
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oh how much I wish I knew about this sooner. Tineco is the best cleaning vacuum that’s come out yet.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you feel Tineco is the best cleaning vacuum to come out yet and that you wish you had discovered it sooner. Your high praise means a lot to us and truly affirms the effort we put into innovation and quality.
We sincerely appreciate you choosing Tineco and placing your trust in our products. While we’re glad you’re enjoying your experience, we also recognize there’s always room to grow. Your feedback inspires us to keep improving and delivering even better solutions in the future.
If you ever have any questions, need assistance, or simply want to share more thoughts, please don’t hesitate to reach out to us. We’re always here to help.
Thank you again for your support. We look forward to serving you again!
- Pros mentioned:Cleaning performance
Just buy it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this! Does such a great job getting everything up. The solution smells really good, I only wish there was another to chose from. You do need to clean it after every use, or there will be a “wet dog” smell. That being said, it’s more of a deep clean mop and not for quick cleanups. I clean the roller using a dish brush with dawn, rinse and then use a squeegee to get the water out so it dries faster. I let my mom use it occasionally and she is obsessed. I would definitely recommend to anyone! It is definitely a big purchase, but you won’t regret it.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Perfect for wood floor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a lot of hardwood floor and regular vaccuums just dont clean it properly. This vaccuum is easy to use and leaves the floor feeling fresh every time!
I would recommend this to a friend - Pros mentioned:Battery life, Cleaning performance
Best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One if the best product I ever bought, with just 40% charge I can clean 4k sfp house floor… Sled cleaning is a star of the show
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend- We use this at least 2-3 times a week. Our floors thank us for it! Would buy this product again in a heartbeat
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Love, love, love!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Love how easy it cleans up after my drooling dog. I use it multiply times a day and happy that i don't have to sweep then mop because it does both at the same time!
I would recommend this to a friend Save time to clean the floor!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The combination of vacuum and mop really saves time! The self-cleaning is good, but we have to clean the large piece of stuff by hand. The floor after the cleaning is surprisingly dry enough.
I would recommend this to a friend