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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,329 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! easy to use and cleans really good! No complains here!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty Good!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum/mop. It basically glides on its own so I’m barely pushing it when I mop which is soooo much easier on my back. I deducted 1 star because you do have to dump the dirty water and refill the clean water a few times when I’m mopping. I wish it had a larger capacity tank for clean and dirty water. It is easy to clean though which I appreciate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum mop combination is LIFE!! IT SAVES SO MUCH TIME

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    AWESOME MACHINE!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awesome, my wife and I kept telling eachother we did not need this but after we purchased it we were so glad we did, I hughky recommend this model.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money!!! I bought this floor cleaner in the hopes that it would help me keep my floors clean, but it's more work than it is worth! Every time I try to use it, it lasts for about half the time I need it to, the dirty water tank is full message comes on way too much, and it barely lasts long enough to clean my 1000 sqft living room. I had a Hoover Floormate before this and it was WAY better with how long it stayed charged, and how long it lasted before I had to empty out the dirty water tank and refill it. On top of that, Tineco floor cleaner solutions are not available in most retail stores, so you have to order them on line, which is another big inconvenience. I've had this cleaner for almost a year and am so dissatisfied. I wish I never bought it. I wish I had gone with a Hoover instead. The only reason I purchased this was because of all the hype on social media. While it does do a great job with cleaning the floors, it only stays charged half of the time I need it to, and I am constantly having to stop to empty the dirty tank or refill the water tank. I end up so frustrated with trying to clean just a small area of floor, that I end up just resorting to using my mop. My next purchase will be a Hoover and this will be going in the trash where it belongs. Waste of money, and waste of my time.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your experience with us. We are glad to hear that you find our floor cleaner effective at cleaning the floors, but we sincerely apologize for the inconvenience you've encountered with its performance and maintenance. We take your feedback seriously and are committed to using it to improve our products and services.

      Based on your description, it seems that the cleaner's battery life and the frequency of emptying the dirty water tank have not met your expectations, especially when compared to your previous experience with another brand. Additionally, we understand the inconvenience of not having our cleaning solutions readily available in retail stores.

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We also suggest checking if the dirty water tank is securely placed, as this might help reduce the frequency of alerts.

      We’d love to assist you further and address any concerns you may have. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).

      Thank you again for your feedback. We are committed to addressing these issues and hope to improve your experience with our brand in the future.

  • Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is literally a life saver!! It has also cut down the time it takes to clean my entire home!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical, saw it on social media and had been eying this for a while. I read lots of reviews, watched YouTube videos then one day i said screw it and bought it because i couldn’t stand how dirty our floors looked. The self cleaning is awesome, it just works. So far very happy with this purchase and would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Good cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice floor cleaner and easy to use. Only complaint is that that the clean water tank is a little small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Tineco has been an excellent vacuum — I have a pet, and it’s perfect for picking up pet hair. After several months of regular use, it started leaking slightly, but once I replaced the part with an original Tineco replacement, it worked like new again. I definitely recommend sticking with their brand parts for the best performance!”

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for taking the time to share such a detailed and positive review of your Tineco vacuum! We’re thrilled to hear that you’ve found it excellent, especially for tackling pet hair, which is fantastic to know. We’re also grateful to hear about your experience with the replacement part – it’s great that using an original Tineco part restored it to perfect working order.

      Thank you for choosing our product and for your recommendation regarding using genuine Tineco parts. We’re always working to improve our products and ensure a great customer experience, and your feedback is incredibly valuable in that process.

      If you have any questions or need any assistance in the future, please don’t hesitate to contact us.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Product!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated cleaning my hard wood floors since it was a process using a mop/swifter wet jet and vacuuming. But this solved those problems and I save so much time cleaning. The smart technology is amazing in knowing when the floor is dirtier and knowing when it needs to be charged, emptied, or refilled. This was also super easy to assemble and the whole product/charging station is small making it easy to store. Overall, this product makes cleaning hardwood floors SO much easier!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Really cleans

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works well. Self cleaning is great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous device (Bissell crosswave) finally gave up after a few years of cleaning behind two small kids and a dog. The wife uses a similar Tineco device at work which led to us purchasing this device. Its been 2 weeks and this thing is awesome. Cleans the floors and even tells you when it needs to be cleaned. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    YES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am obsessed. I was initially planning to purchase the Bissell Crosswave Pet Pro, but I'm so glad I chose the Tineco. It's so easy to use, and it works GREAT.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      kayle, thank you for leaving us a review on the FloorOne S3! We are jumping up and down that you choose us instead of them, many thanks!!! The FloorOne S3 is perfect and not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The battery on the FloorOne S3 will run up to 35 minutes with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again kayle and welcome to the Tineco family!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m satisfied with the wet and dry vacuum Tineco made, it’s definitely must have unit for working moms. It’s easy to use, with good suction and easily assembly. I forgot about dirty floors and mopping,it will surely make your life easier

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Hard Floor Cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Easy to use and does an amazing job cleaning the floor. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    im a new customer. impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I've been a bissel customer and before I got this vacuum I bought the new bissell crosswave x7 and returned it the same day I got it left streaks all over my porcelain tiles. I was surprised. So I purchased this one and was very impressed. So easy to maintain since it's self cleaning. I do however still clean the parts after each use. No bad odors like bissell crosswave. It talks and tells u what needs filling and so on. So makes it easy for whoever is doing cleaning your home. I hope it last !!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    10/10 recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does this guy making cleaning my house easier it also makes it more fun to clean which motivated me even more. It’s great from small spills to gross cat pukes and the self cleaning cycle makes maintenance a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Game changer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was getting sick and tired of sweeping and mopping everyday due to having elderly dogs and a puppy. The priduct works as intended. Saves water, time and cleans with no streaks! Plus my puppy isnt scared of it and doesnt attack it lol highly recommended!

    I would recommend this to a friend
  • Cons mentioned:
    Streaking

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer, So glad I pulled the trigger on buying this thing. Works perfect with no streaks. Solution is a little pricey. But other than that, I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 3 out of 5 stars

    Tank too Small

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like, but dont love. I clean my floors every weekend and I dislike having to stop and dump out the tank so often. It does a decent job of cleaning, but i wish it had a bigger tank. My home is 1747 sq feet and 80% tile. It may work well for smaller homes, but doesnt meet my home's needs.

    No, I would not recommend this to a friend