Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2321 reviews
(2,321 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never would have imagined how easy it would be to have spotlessly clean floors!!!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your enthusiastic review! We’re thrilled to hear that our product has made achieving spotlessly clean floors easier than you imagined. Your satisfaction is our top priority. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us. We’re here to support you and ensure your continued satisfaction with our product. Thank you for choosing us!
Rated 5 out of 5 stars
Love this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love Love Love Love this product! make my life easy. one thing I will say to buy the new version so the water tank is bigger so you don't have to fill out the water so often. I did my entire first floor including kitchen with filling the water tank twice
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your wonderful feedback! We are thrilled to hear that you are loving our product and that it has made your life easier. Your satisfaction is our top priority, and it’s always rewarding to know when we’ve achieved that.
We appreciate your suggestion regarding the water tank size. We are continuously striving to improve our products based on customer feedback, and your insight is invaluable. We will certainly take your suggestion into consideration as we work towards enhancing the design for future versions.
Thank you for choosing our product and for your support. We are committed to delivering the best possible experience to our customers, and we are grateful for the opportunity to serve you.
If you have any more feedback or need assistance in the future, please don’t hesitate to reach out to us.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical, saw it on social media and had been eying this for a while. I read lots of reviews, watched YouTube videos then one day i said screw it and bought it because i couldn’t stand how dirty our floors looked. The self cleaning is awesome, it just works. So far very happy with this purchase and would recommend!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
AWESOME MACHINE!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is awesome, my wife and I kept telling eachother we did not need this but after we purchased it we were so glad we did, I hughky recommend this model.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 2 out of 5 stars
Not worth the money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money!!! I bought this floor cleaner in the hopes that it would help me keep my floors clean, but it's more work than it is worth! Every time I try to use it, it lasts for about half the time I need it to, the dirty water tank is full message comes on way too much, and it barely lasts long enough to clean my 1000 sqft living room. I had a Hoover Floormate before this and it was WAY better with how long it stayed charged, and how long it lasted before I had to empty out the dirty water tank and refill it. On top of that, Tineco floor cleaner solutions are not available in most retail stores, so you have to order them on line, which is another big inconvenience. I've had this cleaner for almost a year and am so dissatisfied. I wish I never bought it. I wish I had gone with a Hoover instead. The only reason I purchased this was because of all the hype on social media. While it does do a great job with cleaning the floors, it only stays charged half of the time I need it to, and I am constantly having to stop to empty the dirty tank or refill the water tank. I end up so frustrated with trying to clean just a small area of floor, that I end up just resorting to using my mop. My next purchase will be a Hoover and this will be going in the trash where it belongs. Waste of money, and waste of my time.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your experience with us. We are glad to hear that you find our floor cleaner effective at cleaning the floors, but we sincerely apologize for the inconvenience you've encountered with its performance and maintenance. We take your feedback seriously and are committed to using it to improve our products and services.
Based on your description, it seems that the cleaner's battery life and the frequency of emptying the dirty water tank have not met your expectations, especially when compared to your previous experience with another brand. Additionally, we understand the inconvenience of not having our cleaning solutions readily available in retail stores.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We also suggest checking if the dirty water tank is securely placed, as this might help reduce the frequency of alerts.
We’d love to assist you further and address any concerns you may have. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).
Thank you again for your feedback. We are committed to addressing these issues and hope to improve your experience with our brand in the future.
- Pros mentioned:Ease of useCons mentioned:Water tank size
Rated 4 out of 5 stars
Good cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice floor cleaner and easy to use. Only complaint is that that the clean water tank is a little small.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design and functionality are very user friendly. Easy set up and I am able to vacuum and mop my house in half the time. Also comes in handy when our toddlers make a mess!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing Product!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hated cleaning my hard wood floors since it was a process using a mop/swifter wet jet and vacuuming. But this solved those problems and I save so much time cleaning. The smart technology is amazing in knowing when the floor is dirtier and knowing when it needs to be charged, emptied, or refilled. This was also super easy to assemble and the whole product/charging station is small making it easy to store. Overall, this product makes cleaning hardwood floors SO much easier!!!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Really cleans
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and works well. Self cleaning is great.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
YES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am obsessed. I was initially planning to purchase the Bissell Crosswave Pet Pro, but I'm so glad I chose the Tineco. It's so easy to use, and it works GREAT.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .kayle, thank you for leaving us a review on the FloorOne S3! We are jumping up and down that you choose us instead of them, many thanks!!! The FloorOne S3 is perfect and not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The battery on the FloorOne S3 will run up to 35 minutes with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again kayle and welcome to the Tineco family!
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our previous device (Bissell crosswave) finally gave up after a few years of cleaning behind two small kids and a dog. The wife uses a similar Tineco device at work which led to us purchasing this device. Its been 2 weeks and this thing is awesome. Cleans the floors and even tells you when it needs to be cleaned. Highly recommend.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Hard Floor Cleaner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome. Easy to use and does an amazing job cleaning the floor. Highly recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.“Tineco has been an excellent vacuum — I have a pet, and it’s perfect for picking up pet hair. After several months of regular use, it started leaking slightly, but once I replaced the part with an original Tineco replacement, it worked like new again. I definitely recommend sticking with their brand parts for the best performance!”
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for taking the time to share such a detailed and positive review of your Tineco vacuum! We’re thrilled to hear that you’ve found it excellent, especially for tackling pet hair, which is fantastic to know. We’re also grateful to hear about your experience with the replacement part – it’s great that using an original Tineco part restored it to perfect working order.
Thank you for choosing our product and for your recommendation regarding using genuine Tineco parts. We’re always working to improve our products and ensure a great customer experience, and your feedback is incredibly valuable in that process.
If you have any questions or need any assistance in the future, please don’t hesitate to contact us.
Rated 5 out of 5 stars
Time saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable product can’t say enough good things about it the ease of views the time, saving Justin genius
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback about our product. We are thrilled to hear that you are delighted with its performance, particularly noting the ease of use and the significant time savings it offers. Your kind words are truly appreciated, and we are grateful for your choice to trust our brand.
Thank you once again for your support and for taking the time to share your thoughts. We look forward to serving you better in the future.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
im a new customer. impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow I've been a bissel customer and before I got this vacuum I bought the new bissell crosswave x7 and returned it the same day I got it left streaks all over my porcelain tiles. I was surprised. So I purchased this one and was very impressed. So easy to maintain since it's self cleaning. I do however still clean the parts after each use. No bad odors like bissell crosswave. It talks and tells u what needs filling and so on. So makes it easy for whoever is doing cleaning your home. I hope it last !!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m satisfied with the wet and dry vacuum Tineco made, it’s definitely must have unit for working moms. It’s easy to use, with good suction and easily assembly. I forgot about dirty floors and mopping,it will surely make your life easier
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
Buy It!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum mop combination is LIFE!! IT SAVES SO MUCH TIME
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Game changer!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was getting sick and tired of sweeping and mopping everyday due to having elderly dogs and a puppy. The priduct works as intended. Saves water, time and cleans with no streaks! Plus my puppy isnt scared of it and doesnt attack it lol highly recommended!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
10/10 recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only does this guy making cleaning my house easier it also makes it more fun to clean which motivated me even more. It’s great from small spills to gross cat pukes and the self cleaning cycle makes maintenance a breeze
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 3 out of 5 stars
Tank too Small
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like, but dont love. I clean my floors every weekend and I dislike having to stop and dump out the tank so often. It does a decent job of cleaning, but i wish it had a bigger tank. My home is 1747 sq feet and 80% tile. It may work well for smaller homes, but doesnt meet my home's needs.
No, I would not recommend this to a friend

















