Customer Ratings & Reviews
- Model:
- FW101900US
- SKU:
- 6498058
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Mop
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product wife very happy that she doesnt have to sweep before mopping with this product
I would recommend this to a friend - Pros mentioned:Cleaning performance
Perfect for every day use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is certainly a life saver. I have two large dogs who shed everywhere. I can quickly run over the floors to pick up the dog hair. It’s also very handy for cleanup after a long evening of cooking. I use it throughout my entire house which has wooden floors. This thing has definitely saved my life.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Water tank size
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Almost use it every day. Easy to clean. Wish the water tank to be larger.
I would recommend this to a friend - Pros mentioned:Ease of use
You will get a arm work out
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this floor cleaner. Though the cwt (clean water tank) is small, it’s the perfect size for my small home. I also use the app to mute the cleaner when I don’t want to here it. The reason for the 4 ⭐️ is because it pulls u forward and as you pull it back while cleaning it’s giving you a serious arm work out. The cleaner constantly pulls forward. Idk why they made it that way but that’s my only gripe about this cleaner.
I would recommend this to a friend - Pros mentioned:Cleaning performance
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, I like it because it cleans the floors very well without leaving water, I can choose the amount of water, and when it speaks it tells me when to add more water or empty the dirty water and best of all, it has a self-cleaning system. I recommend it and would buy it again.
I would recommend this to a friend Tineco
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked really well for the first year. Broke down the 2nd year
I would recommend this to a friendBrand response from Tineco Support
Posted .We are sorry to hear that you have experienced issues with our product after the first year of use. We understand how disappointing it can be when a product that initially worked well starts to have problems. Please be assured that we take your feedback seriously and we are committed to using it to improve the quality and reliability of our products.
Based on your description, it seems that your unit worked well initially but broke down during the second year of use. We apologize for this inconvenience and want to help you resolve this issue.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, regular maintenance can help prevent issues from arising.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We stand behind our products and offer a two-year warranty to ensure your satisfaction. Our team is dedicated to resolving any issues you may have, and we’re here to help.
Despite the current issue, we appreciate that you were satisfied with the product’s performance during the first year. We hope to have the opportunity to address your concerns and improve your experience with our brand.
- Pros mentioned:Ease of use
Major upgrade from iFloor 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my iFloor 2 for about 1.5 years and decided to upgrade to this model. It's quieter, more powerful, easier to clean, and he edge cleaning make a big difference. I will say it will still leave a wet trail in the path (and not really dry as depicted in the picture). Overall still quite happy.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rockstar machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine leave our new tile floors so clean. Every granule of sand tracked in by our 3 dogs and 3 kids is gone in a quick pass. It is BEYOND important to take this thing apart after your done cleaning and it runs the cleaning cycle though...Otherwise it will smell like fresh poop the next time you go to use it.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Picky person in LOVE WITH IT!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It cleans great and is so much easier without having to haul a cord around. It's well worth the money!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
The Floor One S3 Extreme
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans very well and easy to clean up. Just what I've been looking for.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your positive feedback! We’re delighted to hear that our product meets your cleaning needs and is easy to maintain. Your satisfaction is our top priority. If you encounter any issues or have questions, please feel free to contact us. We’re dedicated to ongoing improvement and are always here to help. Thank you for choosing our product!
- Pros mentioned:Ease of use
Great Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a gift for my daughter. She absolutely loves it. Well I cannot speak from personal experience however, from what she has told me it is second to none. Easy to use works very well and she would definitely recommend it to anyone who is thinking of buying it.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Worth the purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is lightweight and easy to use. I was using just a swiffer to clean my hardwood floors so this is 10x better.
I would recommend this to a friend - Pros mentioned:Ease of use
Impressed & worth the investment
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to use. I like that it detects areas that need more water for clean up than others.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you find our product super easy to use and appreciate the advanced feature that detects areas requiring more water for effective cleanup. It's great to know that our efforts in designing user-friendly and efficient products are paying off.
We're grateful for your choice to use our product and are committed to continuous improvement. If you have any suggestions for how we can make our product even better, please don't hesitate to reach out to us.
Thank you once again for your kind words and support. We look forward to continuing to provide you with high-quality products and exceptional service.
- Pros mentioned:Cleaning performance
Best Floor Tool EVER!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life changing! This little miracle helps me keep up with the 4-leg friends and dirt/sand they bring with them. No more dry swiffer, then wet swiffer, repeat. Best money I have spent in years. Recommending this to everyone!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great floor cleaner
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great floor cleaner, picks up so much grime! Gotta make sure you throw out dirty water and disassemble the roller after use though or the bacteria will grow. Self clean is adequate in cleaning roller, though I prefer to do it a few times.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Amazed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome I love it it cleans very well yourself propeller makes it easier to clean up before I have this I always would still have dirt marks on my babies knees when she called even with the shark I had now I don’t have this problem anymore the only negative I do have is the charging port it broke have to be very very careful setting it down
I would recommend this to a friend Real review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this a a a gift and so far it’s great at doing what it’s supposed too.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback! We’re thrilled to hear that our product has exceeded your expectations and is performing its intended function excellently. Your satisfaction is our top priority, and we’re grateful for your choice to shop with us.
Rest assured, we are continuously striving to enhance our products and services to better meet your needs. Your feedback is invaluable in this process.
Thank you once again for your support and understanding. We look forward to serving you better in the future.
- Pros mentioned:Cleaning performance
Bazooka
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a excellent job it keeps everything clean for at least 3 or 4 days
I would recommend this to a friendBrand response from Tineco Support
Posted .We appreciate you taking the time to share your thoughts on our product. We're delighted to hear that you've noticed the excellent cleaning performance, especially how it keeps your space clean for several days. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will ensure that you continue to enjoy the most suction and longest use time from your cleaner.
Thank you again for your feedback. We're committed to continuous improvement and strive to deliver the best possible experience to all our customers.
- Pros mentioned:Cleaning performance
I love this 10/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was just raving to my family and friends how much i love this. I do a deep clean mop and use this for every day cleaning. Its worth it
I would recommend this to a friend - Pros mentioned:Cleaning performance
Best mop vac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cuts time in half not beeding tk sweep or mop, very convenient, highly recommend this
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that our product has significantly cut your cleaning time in half, making it more convenient for you. Your recommendation means the world to us and we are grateful for your trust in our brand.
We are continuously striving to improve our products and services to meet the needs of our customers. Rest assured, we will take your feedback into consideration and work diligently to enhance our product even further.
Thank you once again for choosing our product and for your support. We look forward to serving you better in the future.