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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,330 reviews
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 2 out of 5 stars

    Great when it works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great till it’s not. With 3 kids and 2 dogs I love I can do a quick mop and vacuum daily. This is my second Tineco and both have had problems with charging. My current one charges, but batter last 2 minutes even though it says it’s at 100%. Also, if the dirty water tank sensors get wet it says the tank is full and won’t work. Will not be buying another one.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for sharing your experience with us. We're pleased to hear that you find our product convenient for quick daily mopping and vacuuming, especially in a busy household with kids and dogs. However, we sincerely apologize for the issues you've encountered, and we assure you that we take your feedback seriously to continuously improve our products and services.

      Based on your description, it seems that you've experienced charging issues with both of your Tineco units, and your current device's battery only lasts two minutes despite indicating a full charge. Additionally, the dirty water tank sensors appear to malfunction when wet, causing the device to stop working. We understand how frustrating these issues can be.

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.

      We’d love to assist you further and work towards a satisfactory resolution. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing the support you need and ensuring your concerns are addressed.

      Thank you for giving us the opportunity to address this situation. We hope to regain your trust and provide you with a better experience in the future.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect for every day use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is certainly a life saver. I have two large dogs who shed everywhere. I can quickly run over the floors to pick up the dog hair. It’s also very handy for cleanup after a long evening of cooking. I use it throughout my entire house which has wooden floors. This thing has definitely saved my life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    You will get a arm work out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this floor cleaner. Though the cwt (clean water tank) is small, it’s the perfect size for my small home. I also use the app to mute the cleaner when I don’t want to here it. The reason for the 4 ⭐️ is because it pulls u forward and as you pull it back while cleaning it’s giving you a serious arm work out. The cleaner constantly pulls forward. Idk why they made it that way but that’s my only gripe about this cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, I like it because it cleans the floors very well without leaving water, I can choose the amount of water, and when it speaks it tells me when to add more water or empty the dirty water and best of all, it has a self-cleaning system. I recommend it and would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mop/Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is enjoying the multiple task that this unit is able to accomplish.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Picky person in LOVE WITH IT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It cleans great and is so much easier without having to haul a cord around. It's well worth the money!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Major upgrade from iFloor 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my iFloor 2 for about 1.5 years and decided to upgrade to this model. It's quieter, more powerful, easier to clean, and he edge cleaning make a big difference. I will say it will still leave a wet trail in the path (and not really dry as depicted in the picture). Overall still quite happy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Rockstar machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine leave our new tile floors so clean. Every granule of sand tracked in by our 3 dogs and 3 kids is gone in a quick pass. It is BEYOND important to take this thing apart after your done cleaning and it runs the cleaning cycle though...Otherwise it will smell like fresh poop the next time you go to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is lightweight and easy to use. I was using just a swiffer to clean my hardwood floors so this is 10x better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my daughter. She absolutely loves it. Well I cannot speak from personal experience however, from what she has told me it is second to none. Easy to use works very well and she would definitely recommend it to anyone who is thinking of buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Floor Tool EVER!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing! This little miracle helps me keep up with the 4-leg friends and dirt/sand they bring with them. No more dry swiffer, then wet swiffer, repeat. Best money I have spent in years. Recommending this to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great floor cleaner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great floor cleaner, picks up so much grime! Gotta make sure you throw out dirty water and disassemble the roller after use though or the bacteria will grow. Self clean is adequate in cleaning roller, though I prefer to do it a few times.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I love it it cleans very well yourself propeller makes it easier to clean up before I have this I always would still have dirt marks on my babies knees when she called even with the shark I had now I don’t have this problem anymore the only negative I do have is the charging port it broke have to be very very careful setting it down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it all the time works for what I need it for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pricey and I will run my sweeper before I use this if my floor has a lot of dirt. Just because I don’t really like cleaning the dirt out of this machine. BUT this is the best mop I have ever used. So easy to clean with and does such a great job. I know I’m officially old since I love a mop.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The Floor One S3 Extreme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well and easy to clean up. Just what I've been looking for.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive feedback! We’re delighted to hear that our product meets your cleaning needs and is easy to maintain. Your satisfaction is our top priority. If you encounter any issues or have questions, please feel free to contact us. We’re dedicated to ongoing improvement and are always here to help. Thank you for choosing our product!

  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 4 out of 5 stars

    Impressed & worth the investment

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. I like that it detects areas that need more water for clean up than others.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you find our product super easy to use and appreciate the advanced feature that detects areas requiring more water for effective cleanup. It's great to know that our efforts in designing user-friendly and efficient products are paying off.
      We're grateful for your choice to use our product and are committed to continuous improvement. If you have any suggestions for how we can make our product even better, please don't hesitate to reach out to us.
      Thank you once again for your kind words and support. We look forward to continuing to provide you with high-quality products and exceptional service.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love this 10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was just raving to my family and friends how much i love this. I do a deep clean mop and use this for every day cleaning. Its worth it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best floor cleaner ever!!!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough GREAT things about this !!! I am sorry I have always bought bissell but they would break within months of me using and it really didn't leave floor clean , then I got tineco and omg this thing is beast ! it cleans my floors so good no residue at all. Cleans up messes but also cleans floors daily with my dogs hair, and leaves them spotless no streaks!!! Crosswave was a total nightmare and left streaks and didn't even get the floors spotless and left stuff still on floor .This was a great choice

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      steph15, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your smart floor cleaner! The FloorOne S3 is perfect for quick and easy cleanups, it not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again steph15 and welcome to the Tineco family!

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Bazooka

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a excellent job it keeps everything clean for at least 3 or 4 days

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      We appreciate you taking the time to share your thoughts on our product. We're delighted to hear that you've noticed the excellent cleaning performance, especially how it keeps your space clean for several days. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will ensure that you continue to enjoy the most suction and longest use time from your cleaner.
      Thank you again for your feedback. We're committed to continuous improvement and strive to deliver the best possible experience to all our customers.