Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,329 reviews
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The Dude

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey. Definitely does the job perfect for quick jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daily use and easy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for a month and I am grateful to have purchased it. Easy to clean my floors with pets in my home. Love the self clean and docking use. Wish it had a bigger water reservoir otherwise it works great!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback with us! We are thrilled to hear that you have been enjoying our product for the past month and that it has made cleaning your floors with pets in your home much easier. We’re especially glad to know that you love the self-clean and docking features.

      We appreciate your suggestion regarding the water reservoir size and want to assure you that we are continuously striving to improve our products based on customer feedback. Your input is invaluable to us.

      Thank you again for choosing our product and for your support. We look forward to continuing to provide you with high-quality products and excellent service.

  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Not enough mop force

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the good points: The aesthetic design and looks are stunning. I love the cordless feature. This was going to be my first cordless vacuum. It is pretty light. The two tank system is a good idea, and once you figure out how the containers click into place it works quite well. The not-so-great points (just one really): It just doesn't mop that well, which is why I returned it. I have LVP floors with texture. I also have two dogs that frequently have muddy paws. If I don't clean right away, the dried mud is quite difficult to remove. It comes up easily enough with a traditional mop (where I can exert some force) or with a rag that I drag around with my foot. Those are both much cheaper than several hundred dollars. The Tineco was marginally better than my robot vacuum with mop pad. However, with the robot, I don't have to spend 45 minutes cleaning the floor. So I'm going back to using the robot every day and supplementing with a mop or rag as necessary.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is that my floors are clean and beautiful with almost no effort. I love it!!!!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your glowing review. We strive to provide exceptional products that make everyday tasks easier and more enjoyable.

      Your satisfaction is our top priority, and it’s delightful to know that our product is meeting your expectations. We truly appreciate your trust in our brand and your choice to include our product in your home.

      If you have any more feedback or need assistance, please feel free to reach out to us. Our team is here to ensure your continued satisfaction and support.

      Thank you once again for your kind words. We look forward to serving you with more products that cater to your needs perfectly.

  • Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Good but needs bigger tanks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I’d say it’s pretty good. I am pretty disappointed with how often you need to fill the clean water tank and empty the dirty tank. Between cleaning and the self cleaning feature I need to refill/ empty after every room and a half or so. Other than this inconvenience I’d recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    No more mopping!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for what I need, I dont have much hard floors around the house so I cant determine how often you will have to add more cleaner or emptying out the dirty tank. I can do my hard floors thoughout the house in 1 charge

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing and versatile

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Tineco Floor One S5 Extreme, and it's been an absolute game-changer for my floor cleaning routine. This 3-in-1 device, which combines mopping, vacuuming, and self-cleaning, simplifies the entire process of keeping my floors pristine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All in one!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only having to go over the same spot once is revolutionary! And no cord to keep you from reaching every spot in the house with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it now

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love this! coming from a toddler and dog mom!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got rid of my mop and broom because this baby does it all. Very satisfied with how well it cleans and how fast the floor dries. I pass it around my house every other day. I have three kids and they enjoy using it to simple and easy. Definitely recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrading from the Bissell Crosswave

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the Bissell CrossWave for the pass three years and lately it’s become a hassle to use. The is an amazing upgrade. Its cordless which makes it so much easier for little messes. It also leavrs the floor so dry i dont. I dont have to worry aboit my little ones falling while the floor droes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a time savior. I can clean all the floors in my house in one hour.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great clearner for spills that have just happened. There have been a few times we've missed some spills or spots from where the dog came in and I ended up having to use a wet cloth and cleaner instead. The floor washer had a hard time getting some of the tougher spills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum Mop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum mop. I really recomended. Very funtional.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback about our vacuum mop. We are thrilled to hear that you find it excellent and highly functional. Your recommendation means a lot to us, and we are grateful for your choice to trust our product.

      Rest assured, we will strive even harder to enhance the quality and functionality of our products.

      Thank you once again for your kind words and support. We look forward to serving you better in the future.

  • Rated 5 out of 5 stars

    The best product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my best purchase this year. Great vacuum cleaner, absolutely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy Wife Happy Life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Christmas ever. My wife had been watching videos of the Boswell Crosswave and others similar to this on Tiktok all year and I kept getting videos sent to me. I started reading into it and it seemed like this was usually rated better by people who had got to use both. It picks up more dirt and doesn’t leave any residue behind if you do a paper towel test after a pass. She is ecstatic and has been cleaning our whole house. I will admit our hardwood floors have never looked better.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Bradly2795, thank you for leaving us a review on the FloorOne S3! We are jumping up and down that you choose us instead of them and so glad your wife is happy!!! The FloorOne S3 is perfect and not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The battery on the FloorOne S3 will run up to 35 minutes with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Bradly2795 and welcome to the Tineco family!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best purchase ever!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great investment. It is awesome if you have pets as it makes it so much easier to pick up their hair than doing it with a broom. It’s surprising to use and and see how much it picks up after having seemingly clean floors! It is light and moves on its own which makes it easier to use than the Dyson vacuums.

    I would recommend this to a friend
    • Brand response from Tineco team
      Posted .

      Dear Zayra,

      Thank you for sharing your wonderful experience with the Tineco Floor One S5 Extreme. We're delighted to hear that it has been a great investment for you and has made cleaning up pet hair much easier compared to using a broom. The impressive performance of the vacuum in picking up even the smallest debris from seemingly clean floors is a testament to its powerful suction and efficient design.

      We're glad to hear that the lightweight and self-moving features of the Tineco Floor One S5 Extreme have made it a convenient choice for you. We strive to provide innovative and user-friendly products that enhance your cleaning experience.

      Should you have any further questions or need assistance, please feel free to contact us. We're here to ensure your continued satisfaction with our product.

      Thank you for choosing Tineco, and we appreciate your support.

      Best regards,
      Tineco Support tineco

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Product.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great product. It's cleaning the floor automatically with giving pressure by us. Auto cleaning the vacuum is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Stress free vacuuming and mopping

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wet mop/vac ever and its so convenient and so easy to clean.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Makes things easier

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great. Informs you when it needs water and when to clean the dirty water tank. One issue I have with it is when cleaning a lot of dirt or if you happen to pick up some fur it will stay where the blade is. Occasionally have to remove the cover and clean it.

    I would recommend this to a friend