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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,329 reviews
  • Pros mentioned:
    Cleaning performance, Mop

    Rated 5 out of 5 stars

    Works GREAT! Best purchase ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! Works so well! Picks up EVERYTHING! and it mops Good too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this machine. Big time saver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum and wash floors at the same time. Love this machine. Works great and quickly, plus the added bonus of being cordless! My house is not too big, so no problem with battery life for me.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend…it is extremely easy to use and my tile floors look amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love This Vac Mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Tineco S5 Extreme. I have tried multiple vacuum mop combinations to get my hardwood floors clean, but all left a weird film on my floors. Not the Tineco, this amazing machine leaves my floors super clean and shiney!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Overall, does a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this vacuum! It does a great job cleaning the paw prints off of my floors. My only complaint is that it doesn’t do a great job when going against the grain of my floors, which I have to do sometimes in order to reach spots. Otherwise, it is a great vacuum and it does a great job of cleaning itself as well with the “auto clean” feature.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Sheila, thank you for leaving us a review on the FloorOne S3! We are so happy you are liking the S3 and so happy it is helping to remove your furry friends paw prints! The S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. When you get some time, please contact our Customer Service team with more details regarding the S3 not cleaning the floors while going against the grain, we would like to lean more! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Sheila and welcome to the Tineco family!

  • Rated 3 out of 5 stars

    Smelly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it at first. At least a year of using it, if you leave the smallest amount of water in the dirty tank it smells. It has to be dried out by hand or left open to air dry. So not kid friendly cause they don't clean it well after each use. All using it as of today until i find a better unit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new vacuum cleaner. I have vinyl floor, and it is absolutely spotless now, even though i have 2 big dogs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great floor cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product light weight easy to use and takes up little storage space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy it!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HOW i never knew about this! This is the BEST purchase i ever made! Buy ittttttttt and enjoy cleaning easily!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing! Wish I bought when it first came out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. It makes cleaning fun! Picks up what my toddler throws on the floor plus gets the cat fur and dust. It's not going to clean up that spaghetti sauce that has been drying on the floor for a month, but if you make a point to do a good deep cleaning by hand, you can use this to maintain a spotless floor. I wish I had purchased when it first came out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but maybe I had a bad model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this tineco model. However- It just stopped working on me. It stopped self cleaning and would flood itself after only owning it for 2 weeks.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on the Tineco model. We are sorry to hear that you encountered issues with the self-cleaning function and flooding after only two weeks of ownership. We appreciate your understanding as we work diligently to enhance our offerings.

      Based on your description, it seems that the self-cleaning function is not working as expected, and the machine is flooding.

      We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to addressing your concerns and providing a solution.

      Thank you for choosing our product, and we appreciate your understanding as we work diligently to enhance our offerings. If you have any further questions or concerns, please do not hesitate to reach out to us.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if this was a good thing to purchase but it is definitely one of the best investments I made. Does a great job with really no work at all, the Tineco S5 does it all.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best housecleaning time saver ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 for each of my adult children! Great for homes with pets & small kids!! I wish I had this when my kids were little!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    BUY IT you won't regret it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg this is a godsend. Reading the instructions it seemed a little complicated but once you fill it up, it pretty much guides you and tells you when to clean the tanks, or fill it up. It self cleans the rollers which is amazing. It comes with extra filters and rollers for you to swap out. This is so amazing I very highly recommend this.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Tiff, thank you for leaving us a review! We are so happy the FloorOne S3 is a Godsend for you!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far loving it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt realize how dirty our floors were till this went over them. The amount of mud water this pulled from our floors was amazing and gross. Absolutely love it so far. Easy for everyone to use. Adults and teens use to clean. 2 year old tries to help, she thinks its fun

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little vacuum does wonders, and the self cleaning mode saves a lot of time for cleaning this.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Makes cleaning a breeze!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, we have really enjoyed this product. We have hardwood floors throughout and it makes cleaning up a breeze. My only issue is that only after a month of use it stopped recognizing the device on the base and therefore would not hold a charge or complete a self cleaning cycle. We are exchanging it for a new one, so fingers crossed that this one lasts a bit longer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to clean floors

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , very easy to clean floors. Rollers come off easily and I can through them into the wash and it’s ready to be used again .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing...until its not.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this machine, and in fact, I have bought different models as they come out of this for my office, my house and my RV, not to mention for family members. Clean your floors the way you normally do, then use this machine with their solution. It is pretty amazing. However, they all have a problem with the charging base in common. This one's battery just discharges before your very eyes. Another had a sensor problem causing the dirty water tank to show full. Another just stopped. But, if you email Tineco, they will send you a shipping label, but you gotta box it up. You drop it off at UPS, and literally within days, you get it back. This one is being sent after the warranty expired by two months, so we will see how that is handled, but it will be the second time in 14 months it was sent. Suffice to say, when it works, it works well and that's why I'm giving it a 4 out of 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mop/Vacuum Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mop/vacuum combo that has exceeded my expectations. I would recommend to anyone with hard floors it saves time and functions well on both the vacuum and mop capabilities. 5/5 all day.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your fantastic feedback! We’re thrilled to hear that our mop/vacuum combo has exceeded your expectations and that you appreciate how well it performs on both vacuuming and mopping—especially how it saves time on hard floors.

      We sincerely appreciate you choosing our product and taking the time to recommend it to others. While we’re delighted that you’re so satisfied, we’re always striving to improve, and your input helps us do just that.

      If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!