Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,330 reviews
  • Rated 4 out of 5 stars

    App needs work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mop/vaccum but had a hard time getting it setup on the app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent floor cleaner for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This floor cleaner does the job but if you have grooved floors, it doesn't do a very good job of getting in the grooves. I like that it's self cleaning but the battery does take quite a while to charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient and nice when needing to do a quick clean up!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A Must Get

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 dogs who love to dig and play in the dirt. I would vacuum and mop the floor multiple times a day. This product has saved my a ton of time and headache. Its amazing and cleans everything!!! This is a must get if you have hardwood floors and animals!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    best vacuum around

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old floor cleaner broke so i decided to go with a wet/dry vacuum this time, after hours of looking at ALL the different vacuums i stumbled upon this, the ratings almost seem too good to be true, skeptical i still purchased this and was blown away with how much dirt this took off of my 'clean' floor its a night and day difference

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Cleaning Product Ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cleaning item I've ever purchased! I have 2 toddlers and this makes cleaning messes so easy. Definitely need to pass over hard to clean messes very slowly but it always does the trick!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Do you love your wife , purchase it.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected, made alot of different between now and before 6 months time of purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife said that all of her friends were talking about how easy this made cleaning the floors. I surprised her with one and she has me multiple times. I have not tried it just yet but she said its 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With over 3,000 sq ft of hard surface flooring in my home,my only regret is waiting so long to actually make the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Twice as clean in half the time!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the SMART feature for cleaning heavier spots. Machine is light and maneuverable. Good bye two step of sweep then wet jet. Self cleaning feature is impressive Nice time saver with deeper cleaning. Floors feel great under bare feet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No fuss mop vac

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to put together and use, AND works really well. Cleans up hard floors with fast dry time. Polishes it up nice too. I am very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    A must buy for people with kids

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes cleaning my tile floors easy and does a great job too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing! I love it!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really debated on this purchase and after numerous YouTube video comparisons I decided to purchase. The Self cleaning function is my favorite part. My house is 1900 sq ft I can do 3/4 before it needs some charge. I’d buy again in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wonder Machine!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was living in a fools paradise of clean floors. We have tile throughout our home as well as multiple pets and the tile is vacuumed, swept, and mopped regularly. We thought we had clean floors until we used the Tineco. The water was so dirty and it picked up so much. It left our floors great looking and feeling. I highly recommend getting one.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cleaning tool. The wife loves it. Easy to ise

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Perfect for dogs

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our tile floors! With two dogs, and living in the country, our floors tend to get really dirty. I love that I do not have to haul around a bucket and mop. The downside is that I have to scrub caked on spots; however, it’s not a magic tool. I’d have to do the same thing with a mop anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum and mop! Just wanted to upgrade to the next series that mops to the edge.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco Steam Floor Cleaner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter who has watched this steam mop on the internet for over a year. She loves it and says it does a great job! I may now have to consider getting one myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Three vacuum modes cover most situations. Good suction. Self-cleaning mode is a plus. The only limitation is that the dirty tank fills up too quickly when doing bigger suction-only jobs requiring frequent stops to empty the tank.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 1 out of 5 stars

    Too much work for the $$

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited to do my review because I was immediately unimpressed but I figured I needed time to get used to the mop and it’s features. The device always wants a self clean cycle requiring a full water tank (fine) plus cleaning fluid. The frequency of the self clean makes no sense financially/efficiently if you’re using cleaning fluid to clean and to clean the machine. The water tank is small so you can easily go through 3 tanks to clean a house and then another tank to clean the machine, all requiring fluid. Next, the dirty water tank is ultra ultra sensitive requiring it be dumped every 1/3” of water collected. I am working harder with this mop than I am with an old fashioned bucket style. I have two different type steam mops (one static one spinning) and wanted this one to try and add the “smart” dual features which included a vacuum. Don’t waste your money. Buy a simple steam mop - you’ll sweat less, walk back and forth to the sink less, and save $$. As far as it’s cleaning ability: there is no pressure in this, it very very very lightly rolls over the floor. If you have pets you know you need some scrub and this is not for you. Maneuvering: it works well, fast, but this is not enough to make it actually effective. I googled whether or not I can use some other - easier to find or cheaper cleaning fluid for it and I couldn’t find anything. Such a disappointment- I thought I’d save sweat and time.

    No, I would not recommend this to a friend