Customer Ratings & Reviews
- Model:
- FW101900US
- SKU:
- 6498058
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Perfect for dogs
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for our tile floors! With two dogs, and living in the country, our floors tend to get really dirty. I love that I do not have to haul around a bucket and mop. The downside is that I have to scrub caked on spots; however, it’s not a magic tool. I’d have to do the same thing with a mop anyway.
I would recommend this to a friend - Cons mentioned:Water tank size
Too much work for the $$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I waited to do my review because I was immediately unimpressed but I figured I needed time to get used to the mop and it’s features. The device always wants a self clean cycle requiring a full water tank (fine) plus cleaning fluid. The frequency of the self clean makes no sense financially/efficiently if you’re using cleaning fluid to clean and to clean the machine. The water tank is small so you can easily go through 3 tanks to clean a house and then another tank to clean the machine, all requiring fluid. Next, the dirty water tank is ultra ultra sensitive requiring it be dumped every 1/3” of water collected. I am working harder with this mop than I am with an old fashioned bucket style. I have two different type steam mops (one static one spinning) and wanted this one to try and add the “smart” dual features which included a vacuum. Don’t waste your money. Buy a simple steam mop - you’ll sweat less, walk back and forth to the sink less, and save $$. As far as it’s cleaning ability: there is no pressure in this, it very very very lightly rolls over the floor. If you have pets you know you need some scrub and this is not for you. Maneuvering: it works well, fast, but this is not enough to make it actually effective. I googled whether or not I can use some other - easier to find or cheaper cleaning fluid for it and I couldn’t find anything. Such a disappointment- I thought I’d save sweat and time.
No, I would not recommend this to a friend Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Three vacuum modes cover most situations. Good suction. Self-cleaning mode is a plus. The only limitation is that the dirty tank fills up too quickly when doing bigger suction-only jobs requiring frequent stops to empty the tank.
I would recommend this to a friend- Pros mentioned:Ease of use
Wonderful product, no regrets
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every penny is worth, strongly recommend. Easy to use and pretty sleak design
I would recommend this to a friend - Pros mentioned:Mop
Mop vac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never go back to a regular mop! This is the best purchase I have ever made!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great floor cleaner.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Vac / mop is awesome. My floorsare no longer dingy looking. I would highly recommend.
I would recommend this to a friend - Pros mentioned:Battery life
recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for apt that not use shoes inside , with auto mode clean 2 bedroom apt, using 50 % charge only
I would recommend this to a friend - Pros mentioned:Ease of use
Tineco vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best buy i done in the long time it saves me so much work and time. I love it and i recomend everyone to buy one.
I would recommend this to a friend - Pros mentioned:Weight
A step up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very light and wheels are powered. My back no longer hurts as it did while mopping in the traditional method. I was surprised how much "dirt" was in the water when I finished.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Would Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for cleaning up the floor on a regular basis as well as any spills no matter how messy. I would recommend this item to anyone but especially to those with pets and children!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new vacuum is perfect. I have 2 cats and it cleans up the cat hair nicely
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! So easy to use and gets my floors clean without being steaks
I would recommend this to a friendBrand response from Tineco Support
Posted .kstrass, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your new smart hard floor wet dry vac! The FloorOne S3 washes and vacuums your hard floors at the same time! By combining the two chores into one the S3 provides better, faster cleaner results than traditional vacuuming and mopping. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 is cordless, lightweight and has a hands-free, self-cleaning system that helps keep your unit fresh and clean! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again kstrass and welcome to the Tineco family!
- Pros mentioned:Cleaning performance
Mop and Go!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far my wife loves it. Made cleaning up a breeze.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Good stuff
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes mopping a breeze. Water in the dirty tank is always dirty. Machine must be cleaning!
I would recommend this to a friend Product is great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great. Customer service is not. The disconnect between the phone and in person customer service is unbelievable. The lack of full 5 year warranty coverage on ALL items purchase at best buy under the very expensive annual membership makes it useless.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback on our Tineco product. We’re glad to hear that you find the product great, but we’re sorry to learn about your less-than-satisfactory experience with our customer service and warranty coverage.
Based on your description, it seems that you have encountered issues with the disconnect between our phone and in-person customer service, as well as the lack of full 5-year warranty coverage on items purchased at Best Buy under the annual membership. We apologize for any confusion or inconvenience this may have caused.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing you with the best possible experience and will be happy to help you with any questions or concerns you may have.
Once again, thank you for your kind words about our product. We appreciate your patience and understanding as we work to improve our services.
Really good at what it does
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a wet floor vac, and Tineco reviews are really good all over the place. I didn’t want to spend too much, but wanted better than an introductory model. This one was on sale when I bought it (or I don’t think I would have paid full price) and I’m happy I did. It effortlessly vacuums and mop the floor saving me a lot of time. The one huge feature I love about this vacuum is that it can run in dry mode only if you wanna do quick pick ups without a mop.
I would recommend this to a friend- Pros mentioned:Ease of use
100%
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing! Makes life so much easier! Save time!
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had 4 different type of vacuum but this one it’s just amazing it makes my wife happy so I got a peace of mind :)
I would recommend this to a friend - Pros mentioned:Cleaning performance
AMAZING
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most amazing thing I've ever purchased. I have 4 boys, 2 dogs, a cat, and a bird. No idea how I went so long without this. Clean up is 100 times easier. Self cleaning option is the best thing ever!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Very happy with the purchase. Time saver!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have always struggled with the hard floor cleaning with 2 separate devices. This device has reduced cleaning time to half. Good purchase.
I would recommend this to a friend