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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,329 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchases I have made! It makes cleaning up behind my toddlers so much easier. I have tile and laminate flooring and it works great on both.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GREAT PRODUCT!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a wonderful product! Really cleans the floor well and this model has a much larger water tank for clean and dirty water.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tool I buy for my home, this clean amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bird dander solved!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must if you have bird dander. One cockatoo makes for a lot of dander. Picks up the dander and no more coughing. It’s perfect for all my floors too. Easy to use easy to clean. Bought on DoD but definitely worth paying full price if you have birds and your coughing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, makes cleaning easier, a really good helper

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Extremely satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I have tried every method of cleaning floors and this is by far the best! I can best describe the floors as cleaner than when they were brand new!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wonder cleaner!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!! I am using this weekly once. My cleaning time was 45 mins to 1 hr before but using this product, my cleaning time is reduced to 30 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great floor cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes cleaning so much faster and easier! I have bad knees and it hurts to mop and sweep. This helped so much that i recommended my mom to buy one too!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your fantastic review and for sharing your experience! We’re thrilled to hear that this makes cleaning so much faster and easier for you, especially knowing it’s helped with your bad knees. That’s wonderful to hear, and even better that your recommendation helped your mom get one too! Thank you for choosing our product and for taking the time to leave such a helpful comment. We’re always looking for ways to improve, so we appreciate your feedback on all aspects of the product.

      Thank you again! If any questions come up later, please feel free to contact us. We’re here to help!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for all occasions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the ease of this vacuum. It’s perfect

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuum and mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice modern vacuum mop with great features love that you can put away and cleans its self by a push of a button. You can also store it with its own storage bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amzing vaccum and mop combo. I have been recommending to all my friends and family. Must have if you have hardwood or LVP!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Mop/Vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mop works great, it stays charge for some time and does a great job cleaning the floor. The only down side is that it does not clean well between the grout lines.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best wet/dry vac I've ever used! By far the best purchase I splurged on! Highly recommended! Easy to use and clean! Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 3 out of 5 stars

    Still haven’t decided

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I think this product could be amazing and I’ve only had it just for a few weeks but it’s already shut off a couple of times and acted like I had a full water tank when I didn’t and then I take the water tank out and I put it back in and then it starts working properly again so I’m just not sure yet whether or not it’s a great product. If it holds up and is sturdy then it could be,the rest of the technology in the way that it works all of that is it looks like and feels like an amazing product. Hope this helps. If it holds up I will change my review

    No, I would not recommend this to a friend
  • Cons mentioned:
    Suction, Water tank size

    Rated 1 out of 5 stars

    Poor Design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The debris tank does not fit flush with the housing, so air escapes and reduces the suction. The only solution is to tape the gap. I keep getting water tank errors despite not using the water tank. That started fresh out of the box. For $300+ I would expect a gasket or better engineering to ensure that nothing leaks. I've yet to use the mop/washer feature. I would not be surprised if this was a previously returned item.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for sharing your experience with us. We’re sorry to hear about the issues you’ve encountered with your unit. Your feedback is important, and we are committed to using it to continuously improve our products and services.

      Based on your description, it seems that the debris tank does not fit properly, causing air to escape and reducing suction. Additionally, you are experiencing water tank errors even without using the water tank, which is concerning, especially for a product fresh out of the box.

      For optimal performance, we recommend ensuring all components are securely assembled and checking for any visible damage or misalignment. If the issues persist, we’d love to assist you further.

      Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to provide the support you need and help find a solution that meets your expectations.

      Thank you again for your feedback. We are committed to addressing these issues and hope to improve your experience with our brand.

  • Rated 3 out of 5 stars

    Tineco floor 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping that it would help clean grout also, but the nap on the brush is not long enough. If you have a wood floor or vinyl floor, I think this would be a good purchase. The only thing that I think could’ve been done better was a larger reservoir for water and cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jusy got thisnfornour newly installed Vinyl flooring and it cleaned them quiclnand effectively. Self cleaning is great too. The suction only mkde on this model is great forna quick spot cleaning as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Martin to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Tineco. The children have named him Martin and I love that my 8 & 10 year old fight over who’s going to clean the floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    JohnL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. Heard about the Tineco from our daughter-in-law and she was right - great floor product for hard floors - all types. Really cleans up our new LPV flooring and with minimal water residue on floor. The 'wet vac' system is great and easy clean up.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. The first one I purchased, within the first month, I had to send it off for repair. Tineco ended up sending me a brand new unit because they could not repair it. The company is really easy to work with.

    I would recommend this to a friend