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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,329 reviews
  • Cons mentioned:
    Charging, Price

    Rated 2 out of 5 stars

    Worked fine but stopped charging

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in October 2022 and it worked fine, but just yesterday it stopped charging. I've been browsing YouTube videos with possible solutions from the many others that have the same issue. This is a pricey purchase for an appliance that might not last you more than 1-2 years.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for reaching out and sharing your feedback. We’re genuinely sorry to hear about the trouble you’ve encountered with your Tineco appliance. We understand how frustrating it can be when a product does not meet your expectations, especially one that you’ve invested in. Please be assured that we take your concerns seriously and are committed to using your feedback to improve our products and services.

      Based on your description, it seems that the main issue you’re facing is with the charging functionality of your appliance, which has stopped working.

      We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to resolving your issue and ensuring your satisfaction with our products.

      We appreciate your patience and understanding in this matter and hope to have the opportunity to restore your confidence in our brand.

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever!! This model is fantastic! Durable

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Nice cleaner so far.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device really cleans the floor. I can’t believe the amount of dirt it picks up on my hardwood floors and without drenching my floors. Only complaint is that it moves too fast for my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product!!! No more wringing wet mops, back aching pushing a mop!! Still learning the ins and outs of all it does but it’s proven itself from the first use. I actually want to mop now

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase i made with a having a toddler who can not sit still to eat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, love it works good and no loud noise very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Lifesaver. Dry vacuum and wet mop- only downfall is filter air starts to smell musty quickly despite cleaning it out thoroughly and drying after each use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life changing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a bad back and this was life changing for me! It vacuums and automatically mops were needed. Best purchase I’ve ever made

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for the awesome feedback on your Tineco Floor One S5 Extreme. We are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please reach out to our Customer Service Team at 1-855-292-8864 Mon. - Fri. 9am - 6pm (CST) or email us at support@tineco.com.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so awesome, it makes taking care of my floors so much easier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a long-haired German Shepard/Husky mix. This is perfect for my apartment. Saves me so much time and it is so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good i like work nice i kent bant ho.map my flirting y gave problems in my back tank

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive feedback and for taking the time to share your experience with our product. We're delighted to hear that you found the product to be very good and that it has been helpful for your needs.
      We appreciate you choosing our product and are grateful for your support. Regarding the issues you mentioned with your back, we take this feedback seriously and will continue to work diligently to improve our products.

      If you encounter any questions or concerns in the future, please don’t hesitate to reach out to our customer service team. We’re always here to assist you.

      Thank you again for your valuable feedback and for being our customer.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco S5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best investments I’ve ever made. My house is always clean with the minimum effort. It’s simple to clean and maintain it clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Too much dog hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return, clogged too much due to all fog hair, cocker spaniel. But the concept of vacuuming and mopping was great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Good but inconvenient cleaning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well to clean floor unfortunately it requires you to clean after every use which makes it inconvenient to use. If you don’t clean it will develop a funky smell and/or mold. All pieces must dry before reassembling as well

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but fantastic routine cleaner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but love it! So much more efficient at cleaning floors than a Swiffer broom. I don't plan on using it to clean more messy things like spilled spaghetti so I can't comment on that, but it is fantastic for routine cleaning of dirt.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Great first mop vac!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vaccume does everything i would expect but im slowly realizing i will be wanting a larger clean and dirty tank. The upgrade to the s5 will be worth the $$$.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Don’t hesitate! Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a vacuum, it’s a dream! Mops and vacuums at the same time. And the bonus: it has separate compartments for clean and dirty water. Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing Vacuum and Self Cleaning Floor Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. makes it so easy to clean the floors. this brand does an amazing job. just avoid putting too much other type of chemicals on it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Just do it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Leaves my LVP floors shining! So glad I finally bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The BEST Vacuum mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works wonderful. Helps clean home in no time. Just don’t forget to pour out dirty water every time. Because it will smell like mildew if you don’t.

    I would recommend this to a friend