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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,329 reviews
  • Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Foolproof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes cleaning all floors so simple, and does a great job. Only wish the water tank was a bit bigger, but filling it back up isn’t that bad

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One word! AMAZING! My floors stays clean! Definitely would be another one !

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cleann all the house without living the floor dirty love it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Baby mess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best, my baby made a big mess and started to use it and my kitchen floor has never been this clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Good but loud

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fuction.it a convience and fast to clean mop and vacuum all in one. One thing i didn't like is little too loud ..otherwise it a good product

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your feedback! We’re glad to hear that you appreciate the convenience and speed of our mop and vacuum all-in-one function. We’re sorry to hear that you find it a bit loud, and we’ll certainly take your comment into consideration as we continue to improve our product. If you have any other questions or need assistance, please don’t hesitate to reach out. We appreciate your support and are here to help whenever you need us. Thank you for choosing our product!

  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend recommended this to me and it was the best investment for my floors. Time saver, effective, and easy to clean!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum!! It saves so much time getting it all done at once and my floors are so clean after!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a absolutely amazing piece of machinery. My floors haven’t felt this clean with such little effort ever. It’s one of the Best Buy’s in 2021 for sure. Bite the bullet, I know it’s not cheap but I promise you it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Rug Doctor for hard floors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the rug doctor for hard floors. Works great on light dirt without spreading it around as mops do. We have big dogs and it doesn't get up some of the more solid dirt on the floor so I carry a small scrubbing brush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes cleaning way more easier! It works great and gets the job done

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback! We are thrilled to hear that our product has made cleaning tasks significantly easier for you. Your satisfaction is our top priority, and it’s rewarding to know that our product is delivering the convenience and efficiency you expect.

      We appreciate your kind words about how well our product works and its effectiveness in getting the job done. Rest assured, we are continuously striving to improve our products based on customer feedback.

      Should you have any suggestions for further enhancements or if there are any other aspects of our product that you would like to see improved, please do not hesitate to reach out to us. Your input is invaluable to us.

      Thank you once again for choosing our product and for your support. We look forward to continuing to serve you with high-quality products and excellent service.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the unit. It has done exactly as expected, easy to use and well worth the purchase cost.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 3 out of 5 stars

    Works but requires too much maintenance.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it does what is says and decently well. The technology in it is a gimmick. What took two stars away is that you need to deep clean the parts after EVERY use. If you don’t the roller will stink to high heaven and the water tank will get gross and nasty. I honestly will use a swiffer wet jet more now as a result. I would not buy this again due to it being so much maintenance.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that I purchased this wet vacuum. I will never mop again. It saves me so much time and energy. And I love the fact that I can also use the self cleaning feature. I recommend this to anyone looking to make things easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    After 1.5 years

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my mom and she is extremely happy with it. Its been about a year and a half now since purchase any everything seem to working fine. The one thing I would point out is that it needs to be very well maintained by cleaning the rolling brush after each use, any interior debris stuck needs to be manually cleaned regularly and be really delicate in handling to prevent running into error messages.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Tineco

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product does a great job when it charges. Many times you have to fiddle with the connection before it will charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t live without my Tineco. It’s very functional y simple to use. I keep my floor clean all the time. I recommended 100%

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    Smart Cordless Mopping & Vacuum Machine.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for a month & I am amazed with this Vacuum & Mop. I also use it on a steady hairless carpet & hard oriental rugs it was ok at all. The Machine Talks & the Cleaning Solutions smell fresh. The Customer Service was Great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little mop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little floor cleaner. One side is made to get right up against the wall. Its not to heavy and manuvers nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rating

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent product. The only problem is that it doesn't reach corners very well, but it has made my life easier.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your positive review and for sharing your experience with our product! We’re thrilled to hear that you found it excellent overall and that it has genuinely made your life easier – that’s exactly what we aim for.

      We appreciate you mentioning the specific point about its reach in corners. While we’re glad the product is serving you well in many aspects, we understand that this is an area where it could be better. Your feedback is very helpful, and we will certainly take this into consideration as we work on improving our products for the future.

      Thank you again for choosing our product and for taking the time to provide your valuable insights. If you have any further questions or need assistance, please don’t hesitate to contact us.

  • Rated 5 out of 5 stars

    Good design and not accesory available

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After alot of research thats best vacuum and mop wetdry vacuum in world now. But problem of availibility of filter accessory and tineco floor cleaning solution thats not available in bestbuy app and many stores.bust buy should make available accesory like tineco s5 extreme filters and tineco floor cleaning solution for customers. They have that accessory of bissel brand but not tineco accesory available and thats inconvenince for customers.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, thank you for your feedback. Tineco values each and every review from our customers and will improve our products based on your feedback. Should you need any further assistance, please do not hesitate to contact us. It's our pleasure to be of service to you.