Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2321 reviews
(2,321 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Tineco vacuum mop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my tineco so far I’ve only used it a couple times so far. I love the fact that it vacuums and then mops all at the same time. You don’t have to use 2 separate appliances to get the job done
I would recommend this to a friend Rated 4 out of 5 stars
I like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device works as described. The only thing annoying is the voice command and very loud.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Make the purchase!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely LOVE my Tineco. It does everything and leaves my floors spotless. Having animals and a toddler, it is a must have!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
The best decision I ever made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This S3 really make my life so much easier, now even with 3 big dofs, 7 cats and 4 children, we always have a shiny wood floor everyday.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for the awesome feedback on your Tineco Floor One S3. We are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please reach out to our Customer Service Team at 1-855-292-8864 Mon. - Fri. 9am - 6pm (CST) or email us at support@tineco.com.
Rated 5 out of 5 stars
Awestruck!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have worked in the healthcare field for 20+ years and have a bad back so I’m not able to lug a mop and bucket of water around my home when it’s time to mop the floors and wanted the Bissell cross wave but didn’t want to spend that amount on it & then a Facebook friend of mine shared a review of the tineco ifloor, that review caught my attention! I mean if I got the tenico and didn’t like it I could always return it for a refund right? Uh no! I have been thoroughly impressed with the Tenico ifloor, the amount of dirt that it has brought off of my wood floors has shamed me so much lol I have wood floors and my house was built in 1910 and I’m pretty sure a lot of that dirt was from the 1910 era! Lol! Thank you for this amazing invention! But please do away with the woman talking in it because she’s getting on my nerves LOL!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .AwestruckNurse, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the S3 and many thanks for the 5-star review! We agree, the FloorOne S3 is great and as you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. Also – there is a mute button on the back of the unit! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again AwestruckNurse and welcome to the Tineco family!
Rated 5 out of 5 stars
Has suction only mode
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most models sold don’t have a suction only mode; most wet and dry the floor in one action. Really appreciate being able to suction a mess without adding more water. I also like being able to roll back over the areas I’ve cleaned to soak up any extra water.
I would recommend this to a friendRated 5 out of 5 stars
Great helper!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love tineco! It cleans very well! Saves a lots of time and everyone who’s living a busy life should have one at their home!
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
mop and vacuum at the same time!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for busy moms! I wish they had a corded model because I dont trust batteries but I have had this for a few months now and its not showing any sign of wearing out. So far I love it!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best thing ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this heaven sent little device. If you have been thinking about it, just do it! I have back issues and standing for too long is just something I cannot do. This makes things so much easier for me. I don't regret not 1 thing about it.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Gigi, thank you for leaving us a review on the FloorOne S3! I am so glad you love your smart wet dry vac as much as we do! We agree, the S3 is heaven sent and so happy your back is relieved! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 is exactly what every busy family needs! The FloorOne S3 has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The battery on the S3 will last up to 35 minutes with intelligently optimized suction and battery power. Floors dry quickly and streak free! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Gigi and welcome to the Tineco family!
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
You won’t regret buying it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If there is one chore that I hate doing is mopping and this little machine right here has made this chore fun and easy to do. I love it! I would of given it a 5 start but I haven’t been able to pair it to the app.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Tineco S5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good product. Just be careful with making sure you clean it after each use. It will develop a mildew smell
I would recommend this to a friend - Cons mentioned:Water tank size
Rated 2 out of 5 stars
Not as good as Floor One S3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my Floor One S3, but I don't find that it's cleaning as well. It definitely has an issue where it seems to think the dirty water tank is full repeatedly, even though it is completely empty. It won't connect properly to wifi for my app support, and I am considering just sending it back and going back to my S3. I really wanted to love this because I would love the edging brush for cleaning under my cupboards closely, but I don't think it's a very good machine.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for taking the time to share your experience with us. We appreciate your loyalty to Tineco products and are pleased to hear that you were excited about the edging brush feature for cleaning under cupboards. However, we are truly sorry to learn that the new model has not met your expectations. Please know that we take your feedback seriously and are committed to using it to continually improve our products and services.
Based on your description, it seems that the device is incorrectly indicating that the dirty water tank is full, even when it is empty, and you are experiencing connectivity issues with the WiFi for app support. We understand how these issues can be frustrating, especially when you were hoping for an upgrade from your Floor One S3.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, ensuring that all components are properly seated and free from debris can sometimes resolve sensor issues.
We’d love to assist you further and explore potential solutions to these problems. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help and provide any additional support you may need.
Thank you for your feedback and understanding. We hope to have the opportunity to resolve these issues and improve your experience with our products.
Best regards,
Tineco Customer Service Team
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
It really works!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than i hoped I struggled with a hoover floormate for years. This actually cleans AND picks up the dirty water!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Fantastic purchase!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! Would recommend this to everyone, makes cleaning so much easy since this is a combination of vaccum and moper.
I would recommend this to a friend - Pros mentioned:Mop
Rated 5 out of 5 stars
Vacummop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my house and it’s amazing. Vacuums and mops great.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum cleans very well and not so expensive
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine works great. Saves time because you don’t need to vacuum first.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome floor cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First floor cleaner that I have for light this thing is awesome. It does everything it says it does. I love it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Definitely worth the purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, this is an excellent unit. I only wish they had a scrubbing mop head for the little spots.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Get it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It helps a lot to keep the floor clean. You will not regret it:)
I would recommend this to a friend