Customer Ratings & Reviews
- Model:
- FW101900US
- SKU:
- 6498058
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, efficient, clean with peace of mind, doing vacuum and moping at the same time.
I would recommend this to a friend - Pros mentioned:Cleaning performance
best cordless hard wook floors cleaner!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this little.guy kicks Butt on my hardwood floor! only wish i had gotten thia sooner! no cords. fast abd easy and does an AMAZING JOB! 5 Stars!
I would recommend this to a friend 
Really Solid, but lacks longevity.
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good product when I first bought it, but the battery is unable to last long enough to get both my kitchen and living room. Objectively i really don't have a large house, but it was disappointing. I guess it gives you a chance to be able to work on other things while youre waiting for it to charge.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Best purchase ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am amazed by how clean my floors and I love the fact that it cleans itself.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this product. It takes all the work out of cleaning the floors. Its worth it and cuts your cleaning time in half.
I would recommend this to a friend - Pros mentioned:Cleaning performance
CLEAN FLOORS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously this this thing is so amazing!! It cleans everything so well and a self clean feature!!!
I would recommend this to a friend User friendly and effective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very plug and play that gives great results. Everything that comes in kit is very well thought out
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your fantastic review! We’re thrilled to hear that you found the product very plug-and-play and that it delivers great results – that’s exactly what we aim for. It’s also wonderful to know that you appreciate how well thought out everything in the kit is. We put a lot of effort into making sure users have a smooth experience. We truly appreciate you choosing our product!
While your feedback is overwhelmingly positive, we’re always looking for ways to improve and make our products even better for everyone.
Thank you again for sharing your positive experience. If any questions come up later, please don’t hesitate to reach out. We’re here to help!
- Pros mentioned:Cleaning performance
A MUST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is an amazing option for every house if you want a deep clean without a massy hard work
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is suck a great product!!! I cannot believe how dirty vinyl floors get after just one day!
I would recommend this to a friend best purchase ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought me this for Christmas 2024 and I absolutely love it. Best thing we have ever purchased and so easy to use.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your wonderful feedback! It's great to know that it stands out as the best thing you have ever purchased and that you find it so easy to use. Your satisfaction is our top priority, and we're delighted to have exceeded your expectations.
We appreciate your choice to use our product and will continue to strive for excellence in our offerings. While we're pleased to hear about your positive experience, we're also always looking for ways to improve. If you have any suggestions or if there are areas where we can enhance our product, please don't hesitate to let us know.
Thank you once again for your kind words and for choosing us. We look forward to continuing to provide you with high-quality products and an exceptional customer experience.
- Pros mentioned:Ease of use
This machine is worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m just happy I decided to purchase this instead of the Bi*****, after researching between the 2 brands. I I also like that it’s not loud, easy to clean & easy to use! Stores nicely too. It’s worth the money.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Must have for parents of young children
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed if you are cleaning up constantly from kids
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it. I use it daily on my hard wood, and laminated flooring. An absolute must if you have kids and pets in and out all day long.
I would recommend this to a friend - Cons mentioned:Water tank size
Don’t waste your money!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well at first until it started telling me that the dirty water tank was full when it wasn’t. When it does that it automatically turns off. I have cleaned this thing from top to bottom and it still gives me this message and doesn’t turn on which makes it basically useless. I looked online and learned that this is a very common error that a lot of people have. Some people have found ways around it, but it shouldn’t be up to the customer to fix something that the manufacturer didn’t address. How do you charge $500 for something with such a major flaw? For this price there should be NO issues. Do not waste your money like I did. I almost purchased the Shark vacuum mop instead and now i wish that i would have.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We apologize for the frustration and inconvenience you've experienced with our product, and we appreciate you bringing this to our attention. Your feedback is invaluable to us, and we are committed to using it to continuously improve our products and services.
Based on your description, it seems that the device is incorrectly indicating that the dirty water tank is full, causing it to shut off unexpectedly. We understand how this can be incredibly frustrating, especially after thoroughly cleaning the machine. We acknowledge that this is a common issue and are sorry for any inconvenience it has caused.
For optimal performance, we recommend ensuring that all sensors are clean and unobstructed, as this can sometimes resolve false alerts. If you haven't already, please check that all parts are properly assembled and that there is no debris affecting the sensors.
We’d love to assist you further to resolve this issue. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing the support you need and addressing your concerns.
Thank you for your patience and understanding. We hope to resolve this issue and restore your confidence in our product.
Vacuum mop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a life saver, the best thing ever invented to maintain floors clean.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Tineco 5 Works Great!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overally satisfying to clean my hardwoods, tile and LVP. I loved it so much i bought another one for our basement floors.
I would recommend this to a friend - Pros mentioned:Cleaning performance
A great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter for christmas. She was so excited to use it. After it was charged the cleaning begun. My daugjter's review is nothing but 5 stars. She said it worked as advertised. She is 100 percent satisfied.
I would recommend this to a friendBrand response from Tineco Support
Posted .Best, thank you for leaving us a review on the FloorOne S3! We are so happy your Daughter is e loving her new FloorOne S3 and many thanks for the 5-star review! We agree, the FloorOne S3 is great and not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Best and welcome to the Tineco family!
- Pros mentioned:Cleaning performance
Tineco
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this for daily cleaning. I would recommend vacuuming first especially if you have pets
I would recommend this to a friend Could be good? Returned
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Confusing at first but looked like it would do well, no attachments and the charging dock was not very well thought out with placement of filters but looked nice, quality was on point
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your feedback! We’re glad to hear that you appreciate the quality and appearance of our product. We understand that the initial setup and the design of the charging dock could be improved, and we’re actively working on enhancing these aspects. Your satisfaction is important to us, and we’re here to assist you with any further needs or questions you may have.
- Pros mentioned:Cleaning performance
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vaccum is amazing. I previously had a bissel and it never made my floors look as good as this vaccum does.
I would recommend this to a friend