Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2321 reviews
(2,321 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
best purchase ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought me this for Christmas 2024 and I absolutely love it. Best thing we have ever purchased and so easy to use.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your wonderful feedback! It's great to know that it stands out as the best thing you have ever purchased and that you find it so easy to use. Your satisfaction is our top priority, and we're delighted to have exceeded your expectations.
We appreciate your choice to use our product and will continue to strive for excellence in our offerings. While we're pleased to hear about your positive experience, we're also always looking for ways to improve. If you have any suggestions or if there are areas where we can enhance our product, please don't hesitate to let us know.
Thank you once again for your kind words and for choosing us. We look forward to continuing to provide you with high-quality products and an exceptional customer experience.
- Cons mentioned:Water tank size
Rated 1 out of 5 stars
Don’t waste your money!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well at first until it started telling me that the dirty water tank was full when it wasn’t. When it does that it automatically turns off. I have cleaned this thing from top to bottom and it still gives me this message and doesn’t turn on which makes it basically useless. I looked online and learned that this is a very common error that a lot of people have. Some people have found ways around it, but it shouldn’t be up to the customer to fix something that the manufacturer didn’t address. How do you charge $500 for something with such a major flaw? For this price there should be NO issues. Do not waste your money like I did. I almost purchased the Shark vacuum mop instead and now i wish that i would have.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We apologize for the frustration and inconvenience you've experienced with our product, and we appreciate you bringing this to our attention. Your feedback is invaluable to us, and we are committed to using it to continuously improve our products and services.
Based on your description, it seems that the device is incorrectly indicating that the dirty water tank is full, causing it to shut off unexpectedly. We understand how this can be incredibly frustrating, especially after thoroughly cleaning the machine. We acknowledge that this is a common issue and are sorry for any inconvenience it has caused.
For optimal performance, we recommend ensuring that all sensors are clean and unobstructed, as this can sometimes resolve false alerts. If you haven't already, please check that all parts are properly assembled and that there is no debris affecting the sensors.
We’d love to assist you further to resolve this issue. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing the support you need and addressing your concerns.
Thank you for your patience and understanding. We hope to resolve this issue and restore your confidence in our product.
- Cons mentioned:Price
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thinf is a little pricey but honestly its worth it. Its a huge timesaver and works great. I have 0 complaints so far.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Superior Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a time saver...easy to use, excellent quality. I love it. Better than the Bissell crosswave. I would recommend 100%/
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best mop!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best mop ive ever owned! It has all the best features i couldve asked for; even self cleaning!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
none
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Present this item for my working daughter, her husband likes very much to clean floor easily. I will recomend to my friend and daughter-in-law too.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! It doesn’t get the corners and you have to clean it out each time so it’s a lot. But worth it!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
Could be good? Returned
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Confusing at first but looked like it would do well, no attachments and the charging dock was not very well thought out with placement of filters but looked nice, quality was on point
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your feedback! We’re glad to hear that you appreciate the quality and appearance of our product. We understand that the initial setup and the design of the charging dock could be improved, and we’re actively working on enhancing these aspects. Your satisfaction is important to us, and we’re here to assist you with any further needs or questions you may have.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Number one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans so well . I love that it drys floors as it cleanse Leaves no chance of little foot prints of my dogs or grandchildren.
I would recommend this to a friend - Cons mentioned:Streaking
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vac mop. Works well on uneven tile and does not streak like others i have owned
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Yes!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get the Best Buy Membership and Buy Now... this maching is excellent and the membership backs it up!!!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Needed in your home
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the most favorite purchase, if you have little ones that drop everything get this!!!!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Smart Floor Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this floor washer to anyone. The first time we used it, it was amazing!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know why I waited so long to get one! Love how it leaves my floors super clean
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saw it on tik Tok and had to have it! It’s great only annoying thing is having to clean it every time I’m done using it. It has somehow survived my 3 dogs which most vacuums do not !
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is expensive but it works really well on hard flooring. Game changer for those floors that can’t be cleaned with a bucket and mop.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best Vacuum !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best vacuum ever ! So easy to clean my floor with it ! love it . Easy to use , easy to clean , great product.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
The best cleaning for floor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I saw the differences in first use. My floor looks shiny. I was not expecting that much changes but perfect result
I would recommend this to a friend - Pros mentioned:Mop
Rated 5 out of 5 stars
Best vaccume and mop combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vaccume and mop of this product work’s incredibly amazing. Definitely recommend
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 5 out of 5 stars
LOVE IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum/mop! I tell everyone about it and convince them to buy it.
I would recommend this to a friend