Customer Ratings & Reviews
- Model:
- FW101900US
- SKU:
- 6498058
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
Vaccum
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. This vaccum Cleans and Mops at same time
I would recommend this to a friend- Pros mentioned:Cleaning performance
Everyone needs this combo mop & vac in their life!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this thing. It’s such a great combo, which makes for less actual cleaning time. It’s very well-made & does a great job of cleaning, both vacuuming & mopping.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with this purchase. With three kids and three dogs it cuts cleaning time down significantly.
I would recommend this to a friendBrand response from Tineco Support
Posted .Dear customer, we are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please do not hesitate to contact us. It's our pleasure to be of service to you
- Pros mentioned:Ease of use
Great Floor Cleaner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great tool to help with cleaning. I can now easily vacuum and mop the floor at the same time. This machine saves me a lot of time on cleaning and I love it. Super easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Teneco vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy pick up. Easy to clean, easy to use. Great for people with messy toddlers
I would recommend this to a friend - Pros mentioned:Cleaning performance
Tineco
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wonderful vacuum is a must in every home. Clean and washes the floors nicer than any other mop I've tried before.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Tineco
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live my tineco, all in one! With working full time and having no time the tineco cuts my cleaning time in half.
I would recommend this to a friend - Pros mentioned:Ease of use
Good mop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and clean. Mop the whole floor in less than 15 min.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Simply,unexpectedly great device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its simply a over achieving device that makes you realize that what looks clean, is really still dirty.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Excellent purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall product that does as described. Cleans and sucks excellent.
I would recommend this to a friend - Pros mentioned:Ease of use
Tineco
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment I purchased. It’s super easy and fast clean anything that’s on the floor
I would recommend this to a friend - Pros mentioned:Cleaning performance
Worth the Money!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tineco is awesome!! I loved mine so much, I bought 2 more for Christmas gifts!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great solution for cleaning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in one product for cleaning the floors. I would highly recommend this to all my family and friends
I would recommend this to a friend - Cons mentioned:Water tank size
Quickly mopp
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good item. Quickly mopp floor but battery, dirty water tank and the
I would recommend this to a friend - Pros mentioned:Ease of use
The Best
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I only clean with this now. Picks up dog hair well. Easy to use and I love that its voice controlled.
I would recommend this to a friend Defective?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure if i got a defective one or what but it tells me to begin self- cleaning about a minute after i start each time. I'm obviously not happy with that so I'm contacting the company
I would recommend this to a friendBrand response from Tineco Support
Posted .Dear JanetD,
We sincerely apologize for the frustration caused by the issue with your device. We take your feedback very seriously and are committed to using it to continuously improve our products and services.
Based on your description, the machine prompts you to begin self-cleaning just a minute after starting it every time, leaving you unsure if the unit is defective.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.
Your machine comes with a two-year warranty service. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).
Sincerely,
Tineco Customer Service TeamBrand response from Tineco team
Posted .Dear JanetD,
We sincerely apologize for the frustration caused by the issue with your device. We take your feedback very seriously and are committed to using it to continuously improve our products and services.
Based on your description, the machine prompts you to begin self-cleaning just a minute after starting it every time, leaving you unsure if the unit is defective.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.
Your machine comes with a two-year warranty service. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).
Sincerely,
Tineco Customer Service Team
- Pros mentioned:Cleaning performance
Comes in handy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worms great. Helps with daily cleaning especially if you have a baby,
I would recommend this to a friend - Pros mentioned:Ease of use
Good in a House of Kids
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.such a good product to have when you have little kids. makes cleaning up small messes easier and quicker. the only downside is that you can only use their cleaning solution.
I would recommend this to a friend Great mop - life time is not infinite
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum/mop combo. Worked really well since we have two aussies and the fur is there daily. It broke after six months but we during that time it got the job done beautifully
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your experience with our product.
We’re sorry to hear that the product broke after six months. We understand how crucial durability is, especially in a home with pets, and we apologize for any inconvenience this may have caused.
We appreciate your feedback, as it helps us improve the quality and longevity of our products. Please reach out to our customer service team for further assistance.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).
Thank you once again for your review and for choosing our product. We are committed to ensuring your positive experience with our brand.
- Pros mentioned:Ease of use
for everybody
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a slim very good option to clean easy even if you are lazy like me
I would recommend this to a friend