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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,329 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and is super easy to use. I will really recommend if you have pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Tineco floor cleaner for the last three years, but this model is by far the best! LOVE IT

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your enthusiastic review and for being a loyal customer over the years. We’re thrilled to hear that you find the latest model of our Tineco floor cleaner to be the best you’ve experienced!

      Your satisfaction is our top priority, and we’re glad to know that our product has exceeded your expectations. We appreciate your recognition of our continuous efforts to improve and provide our customers with the best possible cleaning experience.

      If there are any aspects of the product that you believe could be further improved, please know that we are always open to feedback and committed to ongoing product enhancements.

      Thank you again for your support and for choosing our products. We look forward to continuing to serve you with high-quality cleaning solutions.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for hardwood and tile floors. It really takes its time to clean up a stain and it tells you when you should empty your tank and self clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best solution for any wood floor. 15 min and I’m done with the entire house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so good and easy to use but you can’t use it with carpet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco Floor ONE S5 Smart Cordless Wet Dry Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good. Very clean and easy to use . Thank you for my friend referral it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The vacuum

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum in the market, Makes everything easier, keep your house clean. The easiest way.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for cleaning hardwood

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in cleaning up hardwood and other hard surfaces. Definitely recommend getting one for the time savings

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being disabled this Makes it so easy to vacuum and clean floors.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Batterie issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but I had it since Nov 2022 and now it will not charge! Apparently that is an issue that I didn't know

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 1 out of 5 stars

    Not impressed at all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this heated up, but that was my mistake aside from that. It does not clean floor as well at all. The vacuum gets clogged. The battery runs out fast and so does the water so you have to refill it very often. I was so disappointed because I wanted this vacuum so bad. Better off with a swiffer.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      We are truly sorry to hear about your disappointment with our vacuum, especially considering the high hopes you had for it. We understand how important it is for a vacuum to be effective and reliable, and we apologize for any inconvenience this has caused you. Please be assured that we take your feedback very seriously and are committed to addressing your concerns and improving our products.

      Based on your description, it seems that the main issues are related to the vacuum’s cleaning performance, its tendency to clog, the short battery life, and the frequent need to refill the water tank. We understand how frustrating these issues can be, especially when you’re looking for a vacuum that meets your high standards.

      For optimal performance, we recommend charging the battery after each use and cleaning the filter as needed. This will help maintain the best suction and extend the life of your vacuum. While it’s unfortunate that you’ve encountered these issues, we’re here to help and find a solution for you.

      We would like to assist you further and ensure that your concerns are addressed. Please know that we offer a two-year warranty on our products, and our customer service team is always ready to help. You can reach out to us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to resolving your issues and improving your experience with our brand.

      Thank you for your understanding, and we hope to have the opportunity to restore your confidence in our brand.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and cleans the floors well. Also, has a self cleaning mode which is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    High-Tech Floor Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very easy to learn how to use and use this device. It's a high technology one and I'm happy to know we can clean the floor very efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacuum/mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum,works great on hard wood floor. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no doubt that was the best decision I made! I want to have some nice vacuum to clean my costumers house after day of work ( painting ) so this one vacuum and mop at same time. Have really nice suction.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    The best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has become the best in my collection. The best money spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ultimate cleaner “for floors only”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s is not a very complicated vacuum it’s easy to do and cleans very nice

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your wonderful feedback! We’re really pleased to hear that you find our vacuum straightforward and easy to use, and that it cleans so well for you. Your satisfaction is very important to us.

      We always appreciate hearing from our customers, and your positive experience motivates us to keep up the good work. We are constantly looking for ways to improve our products further.

      Thank you again for choosing our vacuum. If you have any questions or need any assistance in the future, please don’t hesitate to contact us.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than anticipated. So easy to maintain and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Totally worthy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Easy to use and perfect for cleaning the entire house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TINECO

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ,makes cleaning easy specially when you have kids and pets !

    I would recommend this to a friend