Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2321 reviews
(2,321 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I use this weekly to clean my wood floors. No need to vacuum first - it picks everything up!
I would recommend this to a friend Rated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best products. It is easy to use efficiet.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your fantastic review and for calling it one of the best products! We’re thrilled to hear that you find it easy to use and efficient. Thank you for choosing our product – we really appreciate your business.
We’re always looking for ways to improve, and your positive feedback helps us know we’re on the right track. We’ll keep working hard to make our products even better.
Thank you again! If any questions come up later, please feel free to contact us. We’re here to help!
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best home investment
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best home investment I purchased! Cleans the floors really well. You can see all the dirty and junk it picks up. Well worth the money spent.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
On the go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good on hardwood floors. Works well on tile floor too.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Worth every penny
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is life changing, my floors are cleaner than ever with so much less effort.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
It’s worth it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, so easy to maintain my floors. Highly recommended
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love it! It’s easy and leaves floor clean! I recommend buy best investment
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good! I am enjoying the ease with which I can clean my floors with this product. It is easy to use and does a great job.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Tineco S5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a fantastic vacuum. Vacuuming and mopping together is a game changer!
I would recommend this to a friend - Cons mentioned:Price
Rated 2 out of 5 stars
Not worth it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way over priced. My $50 shark vac mop does a way better job. On a full charge it hardly lasts 15 minutes. I have a small home (1,300 sq ft) and I can’t even finish cleaning the floors in one charge. It also needs the clean water tank refilled about 3 times during each use and it constantly spits dirty water back onto the floor even with the dirty water tank being empty. Also, even with cleaning all pieces of the vacuum after each use and running the self clean, after about a month of using, it developed a bad smell that stinks up the house every time it’s turned on. Save your money and choose a different product.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback, and we’re sorry to hear that you have not had the best experience with our Tineco vacuum. We understand the importance of value for money and the expectation of a product to perform efficiently, especially when it comes to cleaning your home.
Based on your description, it seems that you are experiencing issues with the battery life, the frequency of refilling the clean water tank, the vacuum spitting dirty water back onto the floor, and an unpleasant smell after using the self-clean function. We apologize for the inconvenience these issues have caused you.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, our products come with a two-year warranty, and our customer service team is always ready to assist you. Please reach out to us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’d love to assist you further and resolve any issues you may have with our product.
We’re sorry that the product did not meet your expectations, and we hope that you will consider giving us another chance in the future.
Rated 5 out of 5 stars
Tineco
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save time and effort. Very satisfied! I have used Tineco for 4 years, this is the second one. Everything is perfect, except battery. I used the first one for 3 years, and then the battery couldn’t charge suddenly. If the warranty expired is longer was better.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Sucking great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum u would recommend it to anyone and anywho
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
Tineco
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This floor cleaner is easy to use My only issue is it gets a smell when not used for a few days
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Tineco S5 Extreme
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cleaning vacuum. Keeps the floors squeaky clean.
I would recommend this to a friend Rated 5 out of 5 stars
Product Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! Got it for my lady she loved it so much i got another for my mom!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your amazing review! We’re thrilled to hear that both your lady and your mom love our product. Your satisfaction is important to us. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us. We’re here to support you and ensure your continued satisfaction with our product. Thank you for choosing us!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
love my tineco
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Tineco. would never be able to keep my house clean without it.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and as advertised. I read several hundred reviews and, it's my belief, people with issues did not read the brief instructions and didn't use the correct soap. The others may have received an item that escaped the QA inspection and, should have just exchanged it or returned it. If somehow the company could reduce the height of pick-up, maneuverability would be much improved. This is the only negative comment I have.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the 3 in 1. Makes cleaning the tile so much easier
I would recommend this to a friend Rated 5 out of 5 stars
Best investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saves time. Efficiently cleaning wood floors. Would recommend to all my friends!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best vacuum !!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment for a house with 3 kids. Love love!!!!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend