Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2321 reviews
(2,321 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works Great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing works great. It tells you which step is needed in the cleaning process. I like it alot.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Tineco
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tineco it cleans great! My floors arealways clean
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
It Cut Our Cleaning Time in Half!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It ha certainly cut time in half. But I was hoping to be able to use this as a rug vacuum as well. Overall great product
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works like a Charm
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans great and saves lots of time. Drying is quick as well.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Buy it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE LOVE LOVE it!!!! Worth every penny!! Doesn’t stay charged for very long but other than that it works really good!!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Had to buy the 5extreme
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Tineco! I had a 3 but gave it to my sister and bought me the 5 lol
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this thing!! Cleans so effortlessly!!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend Rated 2 out of 5 stars
It's great when it works.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this vacuum & mop for a little over a year now, and it worked great for the first year. However, after that, it often fails to detect the dirty water tank. This has become very frustrating, especially after I empty the tank. The unit won’t mop or vacuum if it can’t detect the dirty water tank attached. It’s like the old TVs, where I had to tap it a few times for it to recognize the tank.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for sharing your feedback with us. We are glad to hear that your vacuum and mop worked great during the first year of use. However, we are sorry to learn about the recent issues you've been experiencing, and we apologize for any frustration this has caused. Please rest assured that we take your feedback seriously and are committed to using it to improve our products and services.
Based on your description, it seems that the device is having difficulty detecting the dirty water tank, which prevents it from functioning properly. This issue appears to occur even after you have emptied the tank.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this can help maintain the device's efficiency and extend its use time.
We’d love to assist you further and address any concerns you may have. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is ready to help you with any questions or additional support you may need.
Thank you for your understanding and patience. We hope to have the opportunity to enhance your experience with our products in the future.
Best regards,
Tineco Customer Service Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vaccum/mop, cleans the entire house in just one use!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good quality and efficient combo of mop and vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and clean, provided extra roller and filter. Cleaning 1500 sqft takes about 50% of the charge.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love the product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love with it! I have a dog and a cat, this product save my life! %100 recommended!!
I would recommend this to a friend Rated 5 out of 5 stars
Tineco - floor One S3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great product that changed my life!!!!!!!!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your incredible feedback with us! We’re thrilled to hear that our product has had such a positive impact on your life. It’s always our goal to create products that make a real difference for our customers.
We’re glad to know that you’re satisfied with your purchase and that our product has exceeded your expectations. Your support means the world to us, and we’re grateful for the opportunity to serve you.
If you ever have any questions or need further assistance, please don’t hesitate to reach out to us. We appreciate your support and look forward to continuing to provide you with products that make your life easier and more enjoyable.
- Pros mentioned:Mop
Rated 5 out of 5 stars
Satisfying vaccum
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loooooove it so much. So strung vaccum and reliable mop
I would recommend this to a friend Rated 5 out of 5 stars
Life Saver
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is amazing! We have four kids and a dog. Between the dog bringing in every piece of mud and dirt and the kids shoes, I was overwhelmed. What used to be sweep, mop, re-sweep and sometimes wipe, has turned into a one step process. I am more than impressed, and it will not disappoint. If you've been holding back, don't wait any longer like I did!
I would recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
Love love love.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!!! I’m going to continue buying tineco. My floors are so shiny and it’s not heavy and bulky.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Buy this now
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this!!! Works so well on my floors. As a mom of three kids it’s a life saver!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is incredible. It’s crazy how much dirt it gets up off of floors that appear to be clean.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing. Te best purchase I did from Best Buy
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! This is my second Tineco wet/dry vacuum!
I would recommend this to a friend Rated 5 out of 5 stars
Tineco
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it.. best floor cleaner I’ve ever used..
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful review! We’re ecstatic to hear that you think our floor cleaner is the best you’ve ever used. Your satisfaction is our top priority. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us. We’re here to support you and ensure your continued satisfaction with our product. Thank you for choosing us!