Customer Ratings & Reviews
- Model:
- FW101900US
- SKU:
- 6498058
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
Great Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great 3 in 1 machine for daily cleaning. Save time.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback with us. We’re delighted to hear that you’re enjoying the convenience and time-saving benefits of our 3-in-1 cleaning machine. Our goal is to provide products that make your daily cleaning tasks more efficient and less time-consuming.
We appreciate your choice to use our product and are committed to delivering high-quality and reliable solutions for your cleaning needs. If you ever encounter any issues or have suggestions for improvement, please know that we are always here to listen and strive for excellence.
Thank you again for your support, and we look forward to continuing to serve you with products that simplify your life.
- Pros mentioned:Cleaning performance
amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the way it picks up and mops at the same time
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on tile floors. Love the self cleaning feature.
I would recommend this to a friendBrand response from Tineco team
Posted .Dear Dee1,
Thank you for taking the time to share your positive feedback about the Tineco Floor One S5 Extreme - 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer in Black, purchased from BestBuy. We are thrilled to hear that the product is working great on your tile floors and that you love the self-cleaning feature.
At Tineco, we strive to provide innovative and efficient cleaning solutions to make your cleaning tasks easier and more convenient. We are delighted that the Floor One S5 Extreme has met your expectations and has proven to be effective on your tile floors. The self-cleaning feature is designed to enhance the user experience and ensure optimal performance.
If you have any further questions or need assistance in the future, please feel free to reach out to us. We are here to help and ensure your continued satisfaction with our products.
Thank you again for choosing Tineco. We truly appreciate your support and look forward to serving you again.
Best regards,
Tineco Support
- Pros mentioned:Cleaning performance
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it for my slate and wood floors. There is nothing else I have used that was even close.
I would recommend this to a friend - Pros mentioned:Cleaning performance
makes life easier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was super excited for this product! It works great for floors and carpet!
I would recommend this to a friend - Pros mentioned:Ease of use
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans up everything, very easy love hiw its self propelled
I would recommend this to a friend - Pros mentioned:Mop
Convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that i can vacuum and mop at the same time and save so much time
I would recommend this to a friend Disgusted customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your people are terrible. I am going to quit shopping there. I have been treated horribly
I would recommend this to a friend- Pros mentioned:Ease of use
Handy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it! Easy & Convenient. Living in Colorado with the snow it’s a quick cleanup on our wood floors.
I would recommend this to a friend - Pros mentioned:Ease of use
Very pleased with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mop works well. It is self-propelled and easy to clean. The floor dries quickly without streaks.
I would recommend this to a friend Maverick
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, my wife lives it. Cleans deeply and takes out all dust
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful review! We're thrilled to hear that your wife loves the product and that it effectively cleans deeply, removing all dust. Your satisfaction is our top priority, and we're grateful for your support. If there are any areas for improvement, please let us know, and we'll strive to make our product even better. Thank you for choosing us!
- Pros mentioned:Ease of use
life saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans up the mess my baby made during meal like a breeze. Definitely a life saver to anyone has small kids and hardwood floor.
I would recommend this to a friendBrand response from Tineco Support
Posted .SarahG, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the S3 and we agree, it’s a lifesaver for parents! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again SarahG and welcome to the Tineco family!
- Pros mentioned:Ease of use
Great Purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used my broom or mop since my purchase. Very satisfied with my purchase.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With 4 kids, 2 dogs and a husband who is constantly tracking in dirt, this thing is amazing!
I would recommend this to a friendBrand response from Tineco Support
Posted .Lange, thank you for leaving us a review on the FloorOne S3! The FloorOne S3 is perfect for families with kids and pets and we agree it is amazing! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Lange and welcome to the Tineco family!
- Pros mentioned:Cleaning performance
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, clean up is a bit messy. I also wish I was able to smell the cleaner more.
I would recommend this to a friend - Pros mentioned:Ease of use
Don’t hesitate to buy this.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing!! I was mindblown the first time I used it and get excited every time I use it now.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Super nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum cleaner… it really saves a lot of time and the house is clean!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Love it!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! Makes life so much easy l. Cleans ups spills and easy to maintain clean.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Tineco S3 AMAZING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the most amazing thing ever!!! If you don't have one and are thinking about getting one, GET IT! You will not be sorry!
I would recommend this to a friendBrand response from Tineco Support
Posted .Jane, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the S3 and many thanks for the 5-star review! We agree, the FloorOne S3 is amazing and as you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Jane and welcome to the Tineco family!
- Pros mentioned:Cleaning performance
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best vacuum mop I have ever used. If you don’t have one you need to get one.
I would recommend this to a friend