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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,329 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant wet dry vacuum. Easy to use and even easier to clean. Well worth the money. Love it.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Ljackley, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your new smart hard floor wet dry vac as much as we do!! The FloorOne S3 washes and vacuums your hard floors at the same time! By combining the two chores into one the S3 provides better, faster cleaner results than traditional vacuuming and mopping. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 is cordless, lightweight and has a hands-free, self-cleaning system that helps keep your unit fresh and clean! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Ljackley and welcome to the Tineco family!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product works amazing.used to think my floors were clean till I switched to this product

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Nieesh, thank you for leaving us a review on the FloorOne S3! I’m so glad the S3 worked amazingly for you and that your floors are cleaner than ever before! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Nieesh and welcome to the Tineco family!

  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for about a year and still working great, it is definitely a learning curve trying to find the best way to clean it but I still use it very frequently and won't go back to the mop anytime soon

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tineco Floorone S3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuuming mop I’ve ever used. No mess to clean up afterwards and the self clean is amazing.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Hartmann55, thank you for leaving us a review on the FloorOne S3! We’re thrilled that you’re loving your new FloorOne S3, and it’s one of the best wet dry vacuums you have ever used! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Hartmann55 and welcome to the Tineco family!

  • Rated 5 out of 5 stars

    Easy cleanup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient making it way easier to clean! Love that it’s also cordless.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d have to say the best floor cleaner I’ve used to clean my LVP floors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vac/mop for hard floors!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best machine for a quick deep cleaning of hard floors. Just had luxury vinyl plank flooring installed in my house. The flooring company suggested this machine. With all the traffic from the contractor the floors were filthy when they left. One cleaning with this product removed all dirt and grime. Spotless. I would highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Self cleans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum mop combo. Best thing about it is the self clean option.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Machine will CONTROL You. SHUT DOWN, NO-OVERRIDE

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine constantly commands you to either empty the dirty water tank, fill up the clean water tank, clean the debris. This is already annoying enough, but what is truly unforgivable is that when the machines barks at you like that, 1) it doesn't mean what is says is true. "Clean the debris, " for instance, when I cleaned the debris 2 seconds ago, 2) it WILL NOT let me override it, but the machine actually shuts down of its own accord. It is like the machine is the master, and I the slave. I could deal with the constant, annoying barking, if I can at least override and control. But oh no, no, the machine will try to CONTROL you and will NOT obey what you want the machine to do. SOOOO aggravating. When it works, it works great.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are very sorry for your bad experience. After reading through your review, we understand you are having a DWT False Alarm issue with your vacuum. Tineco offers two tears warranty for every valued customer so you are encouraged to contact us customer service team for detailed troubleshooting and warranty process. We will definitely help you fix the issue.Thank you for your review.

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for Hard floors

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but so worth it! If you have any type of hardwood floors... perfect gift!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great my wife has been loving cleaning the house with it.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the water tank was bigger, but over all I’m happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BEST WET DRY VACUUM!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mop and vacuum I have ever had. Its easy to use and clean. Works awesome with dog hair.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Mellie, thank you for leaving us a review on the FloorOne S3! We agree, the FloorOne S3 is the best and not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The battery on the FloorOne S3 will run up to 35 minutes with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Mellie and welcome to the Tineco family!

  • Rated 4 out of 5 stars

    Good for quick cleans not so much for soiled floor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for quick cleans but it’s not the best for moderate to heavy soils. I have a very light gray tile and I can see every spot that it misses. I have to get the old fashioned mop or get on my hands and knees to get the harder to clean spots..,which is often since I have 2 kids and 2 dogs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! My floors have never looked better!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for a few years...most of the time it works great. But lately when the battery shows 79%, it dies and needs to be recharged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Clean Floors, Works Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased after my wife’s friend posted a video of her new Tineco…My wife absolutely loves it. We have wood textured tile in our home, and it cleans the floor wonderfully. The feature which detects small amounts of dirt which assists you getting floors cleaner really seems effective for us. Very good product and it is highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Mop

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hardwood floor cleaner ever. Vacuum and mop all with one machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Time saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum takes what used to be three steps down to one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great mop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Good battery life. Makes it much easier to mop

    I would recommend this to a friend