Customer Ratings & Reviews
- Model:
- FW101900US
- |
- SKU:
- 6498058
Customer reviews
Rating 4.5 out of 5 stars with 2321 reviews
(2,321 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Amazingly great floor cleaner!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic machine, easy to use and really does a great job with cleaning the laminated floors in my new apartment. They were incredibly filthy when I moved in, and now are very clean with minimal effort on my part! It's been a long time since I've LOVED a machine, but I am very impressed with this one!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Battery life, Cleaning performance, Ease of useCons mentioned:Water tank size
Rated 5 out of 5 stars
Works so good and good directions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever! It talks to you and explains what to do and the self cleaning feature is amazing!! Very easy to understand and use. Charge lasts a long time. I do wish clean water tank was bigger. Need to fill it twice to do full house
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
GREAT VALUE
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with this vacuum! This is my top 5 fave favorite gadget! I honestly hate vacuuming, swiffering and then Mopping the floor, it’s so time consuming and I usually take big short cuts lol. This honestly works well and picks up all the dog hair and gross stuff on the floor! So easy to use.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
That's A Pricey Mop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this at the office and I really like that it communicates with you as far as needing to refill, clean or charge the machine. It's not as heavy as you would think, for such a tech heavy device. It has some serious pull, when it's on , so it will literally scrub the floors by itself, if not for thr need for a guide to turn it. That's where you come in. It does become a little annoying when the voice starts nagging you to clean it. But at least it wants you to take care of it. A little note though. Clean the area you plan to use this on thoroughly before using it for the first time. Not doing so, will make for a long day. And a lot of solution being used. When it finds a particularly dirty spot, the blue ring will turn red until it has cleaned that area to it's satisfaction. That flipping cool. But as I said before, if your floor is dirty, that ring's gonna be red a long time. Meaning you'll be emptying, cleaning and refilling the tank all day. All and all, it's a really awesome piece cleaning tech for small apartments or offices. But it is an awfully lot of money to spend on what, for all intents and purposes, is still a mop. As much as I would love to, I can't in good conscience, recommend this to anyone. That's a $500 mop.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use, Mop
Rated 5 out of 5 stars
Definitely buy if able
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE my Tineco! Especially since I live “out in the woods” it’s difficult to keep floors clean to be able to walk barefoot inside, since everything gets tracked in from outside. The typical sweep up only would last 10 minutes before feeling it needed it again. And to lug the mop and bucket everywhere just made it even more vile. With the layout of my home, it becomes “well if I’m gonna sweep and mop the kitchen, might as well do the living room, and if I do the living room, might as well do the hall…” etc etc etc. So I’d defeat myself before even starting. But with this… I’ve had no problems tackling the messes! It’s been a dream being able to walk around barefoot, catch the kids messes easier, clean up the bathroom after my boys (yes! It works wonders with that too!!), and handling a clean house easier. In a house of 5 (my husband (long beard), myself, 2 boys, and a long haired daughter)…this has helped me keep all the cleaning up afterwards so much easier. Even my daughters hair, which ends up EVERYWHERE has been no match to my Tineco. It has vacuumed and mopped up everything from grass, dirt, spills, bathroom mishaps, paint, food, mud, glitter (yes glitter!), and so much more. I can not push this machine enough! I can get under my cabinets and get each corner with ease. The self cleaning is awesome, sucks up all the hair and dirt off the roller to get it ready for the next round. I only wish they had different cleaners. Different smells (the one that came with it smells good but is only a cleaner and deodorizer), even a disinfectant or antibacterial would be awesome. I’ve always mopped with a “germ killer” because kids bring home a lot more that finger paintings from school, so I’d feel better if that was an option.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great for wood floors!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've replaced all of the carpet in my house besides my stairs. I now have hardwood, saltillo tile and ceramic. The solid Brazilian Rosewood, is the most difficult to care for, and that where I hoped this floor cleaner would help the most. I also had high hopes that it would help keep my mexican saltillo tiles clean. I had little doubt that it would do well on my ceramic tile. So let start with my biggest disappointment, the Tineco app and their support. I never got their app to work properly, I sent several emails to their support and received no reply. I tried several different setup methods, all failed to complete. So I won't cover the use of the app with this smart cordless vacuum. But the good news is is the cleaner works pretty well without the app (but they still loose a star). Like I said, I got this to better care for my solid Brazilian Rosewood flooring, about 600sq ft in my connectibg living room/kitchen. I keep the floors well dusted, but damp foot prints, an the invertible kitchen mess, always leaves... a bit of a mess. I know using too much moisture on a solid wood floor is a bad idea, but the box said that the smart cleaner could determine the appropriate amount. As I moved from tile to wood, it looked like it was adjusting, and where the wood was concerned, the about it left behind seemed to evaporate pretty promptly (images 3 & 4), mind you, I live in Phoenix, AZ, where it is dry. In any case image 2 and 6 show a before and after of of the dirtyest area on my floor. I'm very happy with the effort required (minimal) and the results. I found it cleaned best when I used the vacuum horizontally then vertically (90 degree angles of attack). This got into the cracks and crevices better. I used the vacuum for about 45m, changing the water/refilling the cleaning tank 3 times, this is easy to do, and the DWT (dirty water tank), allows you to judge how much gunk has been picked up. It has multiple filters which do a great job os separating out the larger particles. They supply an extra primary filter with the vacuum, as well as an extra roller. Yea! Then I used it on some of my 900sq ft of saltillo tile, much deeper groves and not nearly as smooth. On light dirt it did fine, on dirt within the grout joints, not so well. On scuff marks, little effect. So not so impressed. On my flat ceramic tile it did a great job, but it was not that dirty. But as I said my primary job for this was my wood floors, which I'm happy to say it did an exceptional job. My 6+yr old wood floors look nearly as good as the day I put them in. In fact a friend dropped by after I'd finished and he complimented me on the sheen of the floor. And I didn't have to spend any time on my hands/knees to accomplish this (and I knew it was easy to do it this way again). I'm sure that the app issues will get resolved, but even without it, this is a smart floor vacuum. I've tried two other brands, which disappointed mw with their functionality on my wood floors. This Tienco did a great job, I'm happy to have it!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .3Tcubed, thank you so much for leaving us such detailed feedback on the Tineco FloorOne S3! I’m happy you were pleased with your S3 and you found it easy to use and liked all the features it has to offer minus the app! I’m sorry that you are not getting a response via email regarding the app, I will contact Management and let them know. I have included a link below that has helpful tips and suggestions for the app. If this does not help, please call into Customer Service. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or email at [email protected]. As a reminder, the FloorOne S3 comes with a 2-year warranty. Thanks again 3Tcubed, we appreciate the feedback! https://us.tineco.com/support/troubleshooting/103.html
- Pros mentioned:Cleaning performance, Ease of use, Weight
Rated 5 out of 5 stars
Easy Cleaning!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes cleaning the floors so quick and easy!! It even pulls it forward for you, making it feel so light. It can get streaky at times, but I just do a second pass or clean the brush
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
4 kids, 2 dogs, this has been a godsend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve wanted a Tineco for years! But, I’ll admit, I was skeptical about this purchase at first. I had viewed tons of review videos and read reviews online and it all seemed too good to be true! But one month later after putting this thing to the ultimate test, I find myself telling my husband that I wished I’d have bought this sooner!! We’ve put it through many tests and it has done a superb job at cleaning each mess up! Dropped and cracked a raw egg on floor, ketchup, kitty litter, just to name a few and it cleaned it all up with no problems. We have 4 children and 2 large dogs who like to run inside dragging in dirt. Oh, and the pet hair! If you have inside pets, you know the struggle is real. I love that the hair does not get tangled in the roller. With that being said, I can come home from work, go over the floors and they are left sparkling clean! It is an absolute game changer in our home! The kids even like to get in on the fun and enjoy cleaning the floors… SCORE! Two in one!! Being able to vacuum and mop at the same time saves this busy mom a lot of time. I love the self cleaning mode and the ease of use. This thing drives itself, you just gotta steer! It tells me when I need more clean water and when I need to clean the dirty water tank. It’s wonderful! It’s super easy to assemble, I didn’t even need the directions. The app and wifi connection is handy if you decide to use it. Oh! The extra rollers and charging dock are also a major bonus!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco team
Posted .Thank you for your fantastic and detailed review! We’re ecstatic to hear that our product has exceeded your expectations, making cleaning tasks easier and more efficient for your busy household. The fact that it handles various messes effortlessly and is a favorite with your family, including the kids, is music to our ears. We’re also glad to know you appreciate the convenience of the self-cleaning mode, ease of use, and the added benefits of the app and extra accessories. Your satisfaction is our priority, and we’re committed to maintaining the high standards you’ve come to expect. If you ever encounter any issues or have questions, please don’t hesitate to reach out. We’re here to support you every step of the way!
- Pros mentioned:Cleaning performance, Ease of use, Weight
Rated 5 out of 5 stars
⭐️⭐️⭐️⭐️⭐️
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Tineco vacuum works amazing! It’s powerful, lightweight, and picks up everything. Easy to use and easy to clean. Highly recommend!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use, Weight
Rated 5 out of 5 stars
Greatest creation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best creations. It has made cleaning my floors so much easier. No more back pain from mopping floors. It’s really easy to use and one of my favorite features is the self cleaning mode. You do still need to clean the area that holds the roller and the dirty water container. The self cleaning mode is to basically clean the roller and the tubing inside the machine as to keep it smelling fresh and clean. The machine itself is super light weight and self propelling. No need to push the machine and you get a better more thorough clean this way. I highly recommend.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
This Vacuum is a time-saver
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So is it a vacuum or a hard surface floor cleaner...both of course! The cleaner leaves very little water on the floor because it vacuums it back up. The cleaner floats (almost) effortlessly accross the floor. It comes with the cleaner a charge docking station, extra roller, filter, cleaning wand, bottle of cleaner, clean and dirty water receptacle. I am so pleased with this dynamo, and as pictures speak volumes please check out my pics. There was drywall dust all over in 1st one, I used a shop vac to get up as much as possible and the 3rd is after using the Tineco...you be the judge.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Marvlus, thank you so much for leaving us a review on the FloorOne S3! I’m so glad it’s been a time-saver for you! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. As a reminder, the FloorOne S3 comes with a 2-year warranty. Thanks again Marvlus, we appreciate the feedback and welcome to the Tineco family.
- Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 5 out of 5 stars
Wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this thing there solution doesn’t make the floor feel sticky and it really picks up debris very well I wish it just had a larger tank but overall it makes cleaning so much easier when you got kids making messes all the time and I’m able to clean the all the floors on one charge
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Tineco S3 Extreme - Makes my life easier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This had the best reviews compared to the newer models so I chose this one. Easy to use, easy to clean and I love that it doesn't leave my floors soaking wet. Self cleaning is a little loud, but considering it self cleans it doesn't bother me as much as the kids. Would definitely buy again and I got on Black Friday so this is great for the price.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use, Weight
Rated 4 out of 5 stars
Works on dirt, doesn’t scrub, head doesn’t swivel
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You don’t need to vacuum before using this, but i will always sweep up leaves or big things before using it again. Everything goes into one tank, so you’ll end up having to wipe all the large chunks out if the tube with the cleaning brush. PROS: uses minimal water, light weight, user friendly. Works well for a fast clean, but doesn’t seem to sanitize or polish like the old fashioned hot soapy water mop bucket does; however, it takes a quarter of the time to mop. I think i’ll need to do a monthly deep clean the old fashioned way, but we’ll see. Maybe frequent use will make a deep clean unnecessary. The app is great! CONS: the head doesnt swivel, so it doesn’t get around toilets or between things like my Dyson stick vacuum does. Also, it does well on new dirt/grime, but doesn’t scrub at all. The roller has as much texture as a paint roller. Overall i like it, but not as much as i hoped i would.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of useCons mentioned:Water tank size
Rated 5 out of 5 stars
Better than I imagined! Ease-speed & cleanliness!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is up front about how to operate, refill and clean it. The parts fit into place very easily, and you can't do it 'wrong'. I have been cleaning a poured epoxy floor with a mop and 2 buckets. This machine speeds the process so much, and the floor is so much cleaner than with a mop and bucket - even though the mop is rinsed each time in clean water after cleaning the dirty area. Due to the large space I am cleaning, the clean water tank needs to be refilled 2 or 3 x. But still worth the end results. The Tineco-Floor One 5S Smart Floor Washer will guide you all the way AND you won't dread the chore of floor cleaning.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Tineco Floor Cleaner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this floor cleaner so much! So easy to use and it leaves your floor clean and dry. Makes cleaning your floor easy and saves time! Highly recommend the Tineco!
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performance, Weight
Rated 5 out of 5 stars
Makes Cleaning So Much Easier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been really happy with this Floor One S3. It vacuums and mops at the same time, which saves me a lot of effort, especially with dogs and daily messes. It’s lightweight, easy to maneuver, and the self-cleaning feature is super convenient. My floors look noticeably cleaner with almost no work on my end. Definitely recommend if you want something quick and simple to use.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Battery life, Cleaning performance
Rated 5 out of 5 stars
Top of top
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tineco Vacuum Review: Smart Cleaning Made Effortless The Tineco vacuum is a revelation in home cleaning. Combining advanced technology, powerful suction, and user-friendly features, it’s a standout choice for anyone looking to keep their home spotless with minimal effort. Cleaning Performance: Tineco vacuums deliver excellent cleaning results across various surfaces, from hardwood floors to thick carpets. The powerful suction effortlessly picks up dirt, pet hair, and debris, leaving your floors looking spotless. For wet-and-dry models like the Tineco Floor One S5, the ability to vacuum and mop simultaneously is a huge time-saver. Smart Features: One of the most impressive aspects of Tineco vacuums is their smart technology: • iLoop Smart Sensor: Automatically adjusts suction power based on the level of dirt detected, optimizing cleaning and conserving battery life. • LED Display: Provides real-time updates on battery status, cleaning progress, and maintenance reminders. • App Integration: Connects to your smartphone for additional features, including usage stats, troubleshooting, and cleaning tips. Ease of Use: Tineco vacuums are lightweight and ergonomically designed, making them easy to maneuver around furniture and tight spaces. The cordless models provide excellent mobility, and the one-touch controls simplify operation. Battery Life: The long-lasting battery provides ample runtime to clean large areas without interruption. For larger homes, some models include a swappable battery option,
I would recommend this to a friend - Pros mentioned:Battery life, Cleaning performanceCons mentioned:Water tank size
Rated 4 out of 5 stars
Really nice, but maybe get one with a bigger tank.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice mop. I would suggest getting another model with a bigger water tank and dirty tank. It will fill up fast. It cleans well though. And it will tell you if you need to keep cleaning an area. It's nice. The self cleaning is a plus. This mop is great for small rooms. Its vacuum is powerful as well. The wife loves this. Just wished for bigger tanks. And the charge lasts for a while too.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Water tank size
Rated 4 out of 5 stars
2-in-1
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy the fact it saves me time by sweeping and mopping both at once. One thing i do not like it that i feel like the clean water tank is too small and the water tends to run out quick.
This review is from Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
I would recommend this to a friendBrand response from Tineco Support
Posted .Dear AMart,
We appreciate you taking the time to share your thoughts on our product. It’s great to hear that you enjoy the convenience of sweeping and mopping simultaneously, saving you time in your cleaning routine.
Regarding the clean water tank size, we understand your concern about it being too small and the water running out quickly. Your feedback is invaluable, and we will take it into consideration as we work to improve the design and functionality of our products.
Please be assured that we are continuously striving to enhance our products based on customer feedback. If you ever encounter any issues or have suggestions for improvement, do not hesitate to reach out to us. We are always here to listen and to make things right.
Thank you once again for your support and for choosing our product. We look forward to continuing to provide you with cleaning solutions that meet your needs.
Warm regards,
Tineco Customer Service Team

















