Customer Ratings & Reviews
- Model:
- FW101900US
- SKU:
- 6498058
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
Tineco mop and vacuum.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Tineco! It has the best suction along with floor cleaning capabilities. We have stained concrete floors and it works amazingly on them.
I would recommend this to a friend- Cons mentioned:Water tank size
Fell out of love with this VERY quickly!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I was pretty excited to receive this item. It seemed amazing, cleaning and vacuuming in one step! Also, the fact that it can go anywhere, and does not need to be plugged in. However, after one month of use, the reality is that it is a pain in the neck (or other body part as you might prefer!). The dirty water tank must be emptied quite often, and where exactly do you empty dirty water with bits of stuff in it that have been vacuumed up? Not in the sink with garbage disposal because the little bits will gum up/break the disposal. Not down the regular sink because, again, little bits of stuff might clog the plumbing. So, that leaves the toilet...gross...plus, little tiny Lego bits, dog fur, etc, might clog the toilet as well. Also, when cleaning the dirty water tank, bits of fur, hair, etc, must be wiped off with a cloth or paper towel and disposed of. Also, a particularly sticky bit of something on my floor would not clean up with this mop. I had to get out my trusty little steam mop which quickly cleaned up the sticky mess, no muss, no fuss. So, unfortunately, I cannot recommend the Tineco 3 in 1 mop. I think my little steam mop works much better, along with a regular vacuum cleaner for all the little bits, fur, hair, etc, that need to just be thrown away. Maybe if it just cleaned, but did not vacuum, it would be better.
No, I would not recommend this to a friend Ti evo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent:………………………….———-……………………………………………….
I would recommend this to a friendThe best cleaning product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far good but battery dies out faster and also need to include extra pad for cleaning
I would recommend this to a friend- Pros mentioned:Ease of use
High recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much easier than having to vacuum and then mop.
I would recommend this to a friendBrand response from Tineco Support
Posted .Horrible thank you for leaving us a review on the FloorOne S3! We’re thrilled that you would highly recommend the S3! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Horrible and welcome to the Tineco family!
BEST VACUUM/MOP EVER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved how i was able to vacuum my labradors hair and mop at the same time. cleaning solution smells amazing as well.
I would recommend this to a friendVaccum mop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love how it another compartment for the dirty water but doesn’t clean the floor that well. I would recommend a steam mop.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your feedback! We’re glad you appreciate the separate compartment for the dirty water – that’s a feature we designed to help keep things cleaner during the process.
We’re sorry to hear, however, that you found the floor cleaning performance wasn’t quite up to your expectations. We really value your honest opinion, and we’ll definitely take your comments into consideration as we work on improving our products in the future.
Thank you for choosing our product. If any questions come up later, please feel free to contact us. We’re here to help!
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only regret i have is WHY DIDNT I BOUGHT this SOONER!! It works like magic and even though i have little toddlers who throw anything and everything everywhere, my floor is well maintained. 10/10!!!
I would recommend this to a friendMaking cleaning floors a Breeze
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was so wonderful that I ordered one for all my kids
I would recommend this to a friend- Pros mentioned:Cleaning performance
Great product not easy to maintain
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works well, it just requires a lot to clean and keep clean.
I would recommend this to a friend Comfortably friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.extremely very comfortable and extremely versatile, thank you very much for its great design and manufacturing
I would recommend this to a friendVery good machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended very good machine for a busy mom
I would recommend this to a friendMy vacuum cleaner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The products works great for niw wil see after six months of using it
I would recommend this to a friendLove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum mop. Love its cleaning capabilities. You do have to clean it after each use. But its very nice.
I would recommend this to a friendTotal Member Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. My SO has been wanting one of these. Works great.
I would recommend this to a friendSmart vacuum.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love more chalenge and I like to learn about new things. This vacuum is very smart and no easy to use if you don’t know about technologie.
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this!!!!! Bought previous models and this one’s the best yet!!!! Works great on tile and hardwood.
I would recommend this to a friend- Cons mentioned:Water tank size
Cleans great when it actually works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great for the short time it worked. Now it will not finish the kitchen in one attempt even if I sweep and mop first. It continually says to clean dirty water tank or debris channel, even when the tank is empty and the channel is clean. I have scrubbed it completely and it still doed the same thing. Unfortunately im stuck with it because bestbuy says its not returnable even though it only worked for about 2 weeks.
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Dear SteveH,
We apologize for the inconvenience with your Tineco Floor One S3 Extreme 3-in-1 Smart Floor Washer. To address the dirty water tank and debris channel prompts, please follow these steps:
1. Reset the floor washer by turning it off, unplugging it, waiting a few minutes, and then turning it back on.
2. Check for firmware updates on our website or by contacting our support team.
3. Clean the sensors carefully to ensure accurate performance.
If the issue persists, contact our dedicated support team at Service@tinecousa.com or call 1-855-292-8864 (Mon-Fri, 8 a.m. – 8 p.m. CST). We are committed to providing the best possible assistance and finding a resolution to the problem.
Thank you for choosing Tineco, and we hope to resolve this matter to your satisfaction.
Best Regards,
Tineco Support
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase for me and my home. Must have item.Thank you!
I would recommend this to a friendGreat buy on sale!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife for Christmas. She wanted the ifloor 3 but after doing some research and reading reviews I went with this one. She loves it. Works perfect for our Vinyl and Ceramic flooring.
I would recommend this to a friend