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Customer reviews

Rating 4.5 out of 5 stars with 2321 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,330 reviews
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this on TT we fostwr dogs (have 6 at the moment) and this is a game changer! Definitely worth the cost

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 3 out of 5 stars

    Drains battery very fast when using :(

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Vacuum! Although I wish the tank would be bigger and the battery of the vacuum wouldn’t drain too fast :(

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Hi Kayzar, we're happy to hear that you like the vacuum, but understand the wish for larger tanks and battery life. We're taking these suggestions into account when designing new floor washers. We hope you continue to enjoy your Tineco FLOOR ONE S3!

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I have three different vaccum cleaners and this one is the Best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great exactly what I expected when i bought it !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what it claims

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the title states, it does exactly what it claims to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. Unbelievable keep using it and it keeps sucking up dirt.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Puts a smile on my face!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using a Bissell for years and was disappointed every time I used it, I decided to purchase the Tineco. This floor cleaner is amazing! I can actually tell my floors are getting clean! I have nothing negative to say about it! I would recommend this to anyone thinking about buying a vacuum mop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment saving time and effort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in cleaning large room with wooden or tile floor. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good product. But after a year the charging base has issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very powerful cleans up quickly love it! Very is to lift going up and down stairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TINECO 4EVER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give anyone life advice right now ... it would be to buy a tineco. I have an indoor german shepard and THIS is my BFF !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone back and forth with getting this and i am so glad i did. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much to clean the floors with. I want the other models now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful. Saving me the time from cleaning the apt.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for the awesome feedback on your Tineco XXX. We are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please reach out to our Customer Service Team at 1-855-292-8864 Mon. - Fri. 9am - 6pm (CST) or email us at support@tineco.com.

  • Best Buy Employee

    Rated 5 out of 5 stars

    Tineco for the win

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum allows high temperature water in res. Exceeded expectationa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on hard floor but questionable on tile.otherwise it’s a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. Very happy. Very very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to clean. Auto detect works perfect

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Do not bother.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this a 0 star I would. It worked great while using it. However Used this product for less than a month and it stopped charging, lights won’t turn on, it does nothing. Warranty takes weeks to respond or make any suggestions. Best Buy won’t take it back because it’s passed their two week return window. Beyond disappointed!!

    No, I would not recommend this to a friend
    • Brand response from Tineco team
      Posted .

      We sincerely apologize for the trouble you’ve encountered with your Tineco product. It’s concerning to hear that you’ve faced charging issues and a lack of response from our warranty service. We greatly appreciate your feedback, as it helps us improve our products and services to better meet our customers’ expectations.

      Based on your description, it seems that your unit has stopped charging and the lights no longer turn on after less than a month of use. We understand how frustrating this must be, and we’re here to assist you in resolving this issue as quickly as possible.

      We’d love to assist you further and ensure a resolution to your problem. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re committed to providing you with a resolution that meets your satisfaction and will work diligently to address your concerns.

      Thank you for bringing this to our attention. We’re on a mission to improve our products continuously, and your feedback is a crucial part of that journey. We hope to have the opportunity to restore your confidence in Tineco. tineco

  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this item. Does all that she was looking for and more

    I would recommend this to a friend