Customer Ratings & Reviews
- Model:
- HP SMART TANK 7602/28B98A#B1H
- |
- SKU:
- 6498190
Customer reviews
Rating 4.4 out of 5 stars with 1849 reviews
(1,849 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Works well for my needs. Perfect size for my desk. Love the way to fill the ink. No cartridges.
I would recommend this to a friend - Pros mentioned:Overall performance, Print quality
Rated 5 out of 5 stars
Office use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Does everything I need and some, prints clear no issues and barely uses any ink
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Outstanding Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this printer. Joins seamlessly to connect with phone, ipad and computer for wireless printing. The ink is so simple to install and great instructions are included.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Perfect so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I didn’t give this printer a 5 is because of the limited use to date. It has performed flawlessly so far. I would recommend it.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level, Print quality
Rated 5 out of 5 stars
Satisfied with our new printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, a couple of months after getting it, we are very satisfied with the printer. Easy installation, easy connection to wi-fi, accurate and clean printing, low noise.
I would recommend this to a friend - Pros mentioned:Overall performance, Print quality
Rated 5 out of 5 stars
works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great after a rough start to figure it out - good printing quality
I would recommend this to a friend - Pros mentioned:Overall performance, Print quality
Rated 5 out of 5 stars
HP Smart Tank
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer replaced my reliable old Epson that finally died. The setup and connectivity of the printer are superior, and the large ink tanks are so convenient. Print quality and speed are excellent. So far this has been a significant upgrade.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is incredible; the ink doesn't run out quickly. I've been using it for over 6 months and I print more than 100 pages a day. The quality and speed are impressive. I recommend it 100%.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Finally the right one!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After being a HP printer user for more than 8 years I decided to try something new when my printer stopped working . I started with a “brother”printer and didn’t find it very user friendly. Then an “Epson” printer - too many presets just to print in color on regular paper. Too time consuming. I thought about a cannon and decided why not use the HP printer again. Easy set up, very functional and this time with a tank printer how could one go wrong. It is an exceptional value. So many quality copies - can’t go wrong. Should I mention that all of these changes happened within a few weeks. It didn’t take long to go back to what works!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
HP Smart Tank Printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions easy to follow. Set up was simple. Takes uo less space than previous printer. Like ease of adding ink.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great BUT
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my Smart Tank HP7602 on October 9th, 2023, and it worked great until about a week ago, when it began going offline on its own and experiencing issues with connection and printing. I have to restart it over and over, which is becoming annoying, especially since I'm not sure why it is suddenly behaving this way when it had been working great until now. I start college on August 28, 2025, and need to pick up my printer on my way to Best Buy.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
SWILHELM TRUCKING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is one of the best hp printers that i have bought it is easy to set up and operate it is small and does not take up a lot of space in my home office have used it every day for about 4 months and the ink is still full
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Rated 4 out of 5 stars
Great and easy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this printer. Crispy output and super easy to set up. I haven't tried printing photos yet so I am hopeful that it will do well. All of the functions work flawlessly and connects easily to my phone/app
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
Good But . . .
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this all-in-one a few weeks ago to replace 12-year old HP 8600 plus which had been quite robust and dependable. This Smart Tank 7602 will definitely save on ink since cartridges for my old printer topped $130 for all four standard cartridges, while all four ink bottles for the 7602 is $67. The printer itself is small and very flimsy. When opening it to install the ink, the hinge for the cover seems easily breakable so I had to gingerly raise it to its locking position, Likewise lowering it to disengage the locking position seemed fragile as well. Aside from that, the most glaring problem is installing the drivers which took quite a while, and the website had so many popups (repeatedly asking if I wanted to install Windows 11, other advertisements for HP stuff, and a survey request) which detracted from the installation. I had to reinitiate installation twice in order to complete installation. The HP Smart application would not work correctly with our computers (an HP desktop and HP laptop running Windows 10), and I wound up installing the universal scan software and driver so the scanner would work properly. I opted not to subscribe to the HP Instant Ink program since I don't need my printer to be monitored by HP. Overall, scanning and printing documents, and printing photos happens slowly (at least slower than our old printer), but the quality seems ok. Printing photos is one feature I needed that wasn't offered on the HP 9100 series printer I would have purchased since it offered double sided scanning from the ADF, a desirable function not available on the 7602. Even with the aforementioned issues, I would recommend this all-in-one.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Smarty, you're Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, I absolutely loved my previous HP printer for many years. My new HP - Smart Tank 7602 Wireless AI-Enabled, etc. with 3 Years of Ink Included - Dark Surf Blue is amazing!
I would recommend this to a friend - Pros mentioned:Print quality, Setup
Rated 4 out of 5 stars
Starting off strong
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 2 months this printer operates well. It does require some complex setups for scanning...some of which I still haven't figured out. However the basic setup is easy and quality is good.
I would recommend this to a friend - Pros mentioned:Overall performance, Print quality
Rated 5 out of 5 stars
HP Smart tank printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great printer like the refillable ink vs cartridges. Been working great just has an occasional hiccup that requires it to be un plugged and plugged back in after a power brown out.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Great all in one!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving the HP Smart Tank printer! I love the bottles to fill the tank, #1! No fuss, no mess!! I love that the tank indicators are on the front of the machine and not on the side like my other eco tank was. It was super easy to set up and get working, did take a little to get used to how it works, but overall its a great machine and it prints great. I haven't had any problems with 2 sided printing and it prints envelopes much better than my last printer! Hard to find any negatives.... I gave 4 stars for ease of use only because it's taken me some time to get used to how it works... it's my fault, not the machines!
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Excellent Printer for its price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Easy to setup and love that it is quick but quiet
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Great printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Easy to use. All set up is done with the app .
I would recommend this to a friend



























