Customer Ratings & Reviews

This is the best setup I have ever had-All-In-One and so much easier than fooling with ink cartidges. Great machine.

Easy to use, very good print quality, fast printing, quiet. Setup manual could be better, more info especially setting up ink.

Over all great printer. Quality is superb. Initial set up does take a little time, but well worth the effort.

Nice printer. Can’t clear a false paper jam but still prints well. Smart tank really lasting a long while and haven’t had to change ink. Just be prepared for not being able to clear the fake jam alert.

Works great! Easy to use.worth the price! Hp is good in this !

Product works well. Very satisfied. The store associate was very helpful in selecting the printer we needed. Really happy with the purchase.

Nice printer, colors are great and it's easy to use. A bit complicated to set up but there are You Tube videos to help.

Great all in one printer, ink has been lasting even after going through several hundred pages of paper. Double sided printing is also great as it automatically flips the paper. Top scanner is nice being able to just load the tray and send it. Highly recommend if youll be printing large quantities.

I actually love this one better, it is easier to operate. Took no time to set up and my printing world is perfect now.

I gave it 4 stars because I haven't had it very long. So far set up went fairly easily, for the most part the instructions were easy to follow. I am able to print from my phone and my laptop. It prints faster than my old HP.

What a fantastic buy. The copies are great quality. Best purchase .

I’m in love with this printer. I’ve always purchased HP products but my 2014 Officejet Pro’s ink cartridges were financially killing my budget with the large volume my home office printing demands. I hated to give up the quality I had become accustomed to with my existing Hp. After consulting with a BestBuy representative I purchased the super ink tank model. This printer has become a well loved addition to my work! Thank you Best Buy and HP I am a lifetime customer.

Needed a new printer. Decided on this bad boy! Was very easy to set up and 2 years of ink included. Was a no brainer. Price was good at $329.99. Can't find it cheaper at any other seller. Print quality is very nice, speed is great. CAN'T GO WRONG. You can even print from a smart phone. I liked that.... Thumbs up Best Buy................

The printer is pricey. But ink is cheap and there is plenty of it. For decades printers where cheap but ink was expensive. Example: HP 8710 pro was $160 and ink was $130 HP ink and not able to use off brand ink very well whithout messing up printer forever and only lasting around 2,000 pages. This printer: HP Smart tank 7602 is $450 and ink is only $65 for HP ink and you can use anybody's ink Black 32XL and 31/CMY ink for as low as $20 and lasts 8,000 pages. So Buying a 8710 Pro with enough ink for 8,000 pages would cost $680 and to buy HP Smart Tank 7602 with ink for 8,000 pages would cost $450. So you save $230 after printing 8,000 pages with HP 8710 Pro. Now I admit that is using there projected amount of ink used for 8,000 pages but you get the idea, that estimate is for 2 years of ink for each printer. So in a 2 year time frame you are saving approximatly $230. After that ink is cheap for another 2 years. Sounds like a win-win to me!!!!

I am very happy with my HP printer. It will also save me money on ink. Great print out on documents and pictures.

this product is doing great! so far no issues. easy setup and very easy to use

Best printer we have bought in years.Ink should last for a couple of years

I have always purchased HP printers. I have had this printer for about a month. It seems to print slower than other printers. And the commands are digital, but take longer to program because only one ‘command’ shows up at a time - needing to scroll to get to the wanted ‘command.’ If you want 20 copies…..it is necessary to scroll through numbers 1-19 to get to 20 instead of just typing in ’20.’ Perhaps I just don’t know how to do this. Also - how do they decide that it has ‘two years of ink?’ I am quite sure this ink supply will not last two years for me. I also think it is unusual that the top of the paper tray cannot be removed. The whole paper tray needs to be pulled out in order to see how much paper is left. I am just a little disappointed in some of this printer’s qualities.

Not difficult to set up. Took about 30 minutes. Probably overpriced for what you get, but the next model down was only a bit less after I traded in my old printer for a credit. I do like the printer ink reservoirs. So much less waste. The bottles are recyclable. The bottles are one full fill of the printer. Not sure how it will go when you have to add more ink. I would probably just wait until a reservoir is completely empty before trying to fill it again. I think it would be a bit messy otherwise. The printer is fast. I use it on wireless alone. AirPrint works great with all my Apple devices. Easy to connect to windows 10 and 11. I used the app to set it up on all the devices. Do not sign in to the app before setting up! Skip that step. This took me to a dead end about printer ink and I had to log out of the app before continuing. It does not do duplex scanning, but how often would I use that anyway? I have a canon scanner for that. My old printer kept running out of paper all the time. This one holds three times as much. Big paper tray. Love that. Print quality is good. Not great. Not artist quality. Business quality. I think it depends on the paper quality as well. I use cheap copy paper. My old printer had 6 ink tanks with gray and two blacks and the colors were a bit better. The app also shows how much paper is left… that is cool. I took away one star for the price, lack of duplex scanning and the print quality.

Excellent printer. Quick, easy setup. Worked immediately.