Customer Ratings & Reviews

Easy to set up automatically connected to Wi-Fi. You don’t have to mess with Wi-Fi direct. They give you a year of ink, which is really nice. Great print quality.

Good printer at a great price. Double sided printing and no print cartridges.

Great customer service!! They are friendly, patient, bilingual, knowledgeable, and give you the confidence to buy the item your are in doubt of or even have a change of heart and totally go with a totally different brand!

works great. Thank you for your fantastic customer service

We have had this printer for over a year and no problems thus far. Quality printing.

Super machine. I does everything it’s advertised to do.

Love this printer -- speedy, easy to use quality print image. Speed is great. Love the ink tanks.

So very nice. Easy to operate. Thanks and thanks again.

Love the idea of liquid bottles for the ink. Very quiet machine. Haven't figured out all the abilities of the printer yet but seem like it will be fine.

After having used the 8600 Officejet Pro 8600 Plus and Premium printers for almost 10 years, both failed to print after having used third-party, non-genuine HP printer ink cartridges and messed up the printer-head. A printer-head replacement only temporarily solved the issue, but the printer stopped printing. I ended of purchasing this printer as the end of last month while using Best Buy's printer recycle program (recycled one of the printers). I opted for a printer with refillable inks instead of the typical ink cartridges, as the ink cartridges were not cheap, and were the source of all sorts of trouble and problems. The setup was relatively easy for the most part, except for a moment in the later stages where it was stuck with one of the steps in the process, thus unable to automatically complete the setup. I ended up having to restart the printer in order to manually finish the setup process. My only complaints with this model are the 3.0" Touchscreen MGD (Mono Graphics Display), lack of native/built-in Scan to Computer/PC option from printer, scanning with the ADF (Auto Document Feeder), printing and the paper tray to list up for now. Regarding the 3.0" Touchscreen MGD, it is on a narrow strip on the body, and personally it is rather small, and quite cumbersome to use when making copies as all of the options are under menus and you can only touch, and swipe up and down the menus. If the display was somewhat larger and had a little more touchable buttons, such as arrows for UP/DOWN, and immediately print after changing one of the options such as double-sided copying (from single-side) would have been real nice, as you would have to manually touch the back button until you reach the first menu to actually copy (it is only one or two back-button touches....) As for the Scan to Computer/PC, this feature has been removed from the printer, as the option is not present on the printer to choose from. You can only send scanned documents/files/pictures to a E-MAIL, NETWORK FOLDER or a USB drive that is connected to the printer via the USB port on the printer. Even to this day, we use the Scan to Computer/PC method and I was extremely disappointed that it has been removed as an option from this model. I am not sure whether it is only HP or only the recent and newer models of even the other brands/competitors have done this/doing it, but it is quite cumbersome to have to use a separate program to scan from the printer to the connected PC. There is a FAX telephone line jack, and I personally feel like that should have been a lower priority on these higher-end models and the native, built-in Scan to Computer/PC was left on. I am sure there a quite a few tech-savvy people out there that do not mind this and pretty much work digitally/on the cloud, but I do have old-school co-workers so, it would have been real great to have had that same old way of working with scanning documents and files to the computer. On the same topic of scanning, you can scan from the ADF, but the resolution will be capped at 200 DPI, and you would need to scan from the Glass Bed scanner for higher resolutions (can change from settings of scanner program). I am using the program HP Scan to scan directly to the PC and have changed several settings for our use. Lastly, the paper tray is another slight con, as the gray tab that is also used to extend the tray from longer/larger papers is set to 8.5" x 14" and I was unable to adjust the length to match the typical letter size 8.5" x 11" length. As a result, the paper moves around quite a bit in the tray, and can copy/print slightly diagonally/slanted and not from the very top of the paper as intended. Also, with the previous printer documents/files were manually setup to print on a page as close to the edges as possible, but with this printer, such settings are pretty much pointless and I needed to manually readjust every single file (spreadsheets and etc.) to print up to the edges. Going back to the paper tray, I personally would have loved it if it was capable of loading 500 sheets instead of 250, as reloading this single paper tray is also slightly cumbersome. If the above caveats/annoyances do not matter to you, then this printer might be a steal. when buying on sale and recycling a printer that is no longer functioning/on the verge of failure. I personally will not recommend this to those who will miss the old-school features. I am unsure whether some of the "minor" things can be found on the competitors' high-to-higher end models. We do quite of bit of printing mostly in black and occasionally in color on a daily basis, and so far, the ink levels are still pretty high (slightly below max level) even after a month of use. The printer does come with a set of the inks in bottles; 32XL BLACK 135 mL x 1, 31 CYAN 70 mL x 1, 31 MAGENTA 70 mL x 1 & 31 YELLOW 70 mL x 1. I got a set of the inked bottles just in case, which was rather low in stock at the store. P.S. Read and follow the directions with included manual, and do not shake the ink bottles as bubbles will form and there will be a little bit less when filling up the tanks.

Expensive but better than the other printers I have bought. So far so good. Hoping it stays that way. The usual problem is often WiFi connectivity and finding printer. So far that issue hasn’t been too bad. 5 Star for now.

This printer was easy to set up and program for home use only.

The printer worked as expected. No problems. I love how a person can see the ink from the outside. However, it doesn't have 2-sided printing

I love this printer and hope I haven’t jinxed it! Absolutely no problem to set up, fast enough, great quality print. Have not had a chance to use other features but expect they are equal to the task. No idea as to ink usage yet however if it is one instead of two year supply, I will be just as happy

This printer replaced an OfficeJet Pro about 9 or 10 years old. I love that ink will be much less expensive, especially the color. Paying roughly $40 for a ton more ink when needing more ink is better than $100. However, compared to my previous all in one printer, while it is smaller and lighter, it is also slower at all printing quality settings, scans documents slower, has a smaller touchscreen, and is louder. Still a great all around printer, definitely worth it for the ink pricing in the long run, just the somewhat slowness of printing and quite slow document feeder scanning make it less convenient.

I love the fact I no longer need to purchase HP's over priced cartridges. The Supertanker is fast and easy to use, and it saves money. I highly recommend it to anyone who needs a reliable printer without cartridges drying out or timing out.

Works just as expected for home or work place and great quality.

Ive had this product for a couple years now and its still going strong. I used this printer for work for months and im still using the ink that came in the original box. I moved homes and the peinter didnt need to be reconnected to wifi. I just turned it back on and started using it again. (Which was 3 months from packing it up)

I really like the hp smart tank 7602. It’s quieter than the 5101, easy to see the ink levels, prints 2 sided, and I especially like the computer control panel that’s on top. This printer is easy to set up and easy to use.

The setup for this printer was provided in a simple, step by step order. The printer's functions (print, color print, duplex printing, scan and scan with document feed) all worked first time and worked without error or problem. It was a dream to set up, and it does what it should, quickly and efficiently.