Customer Ratings & Reviews

The product seems to be a quality HP printer but I am awaiting Best Buy Geek Squad to set up the printer to my communications system. The Geek Squad reacted swiftly to my request for support and will be at my home soon for installation.

Unbelievably easy to install, it does just about everything itself. The print quality and photo printing are excellent. It is everything I hoped for in a home printer and more.

Went in to buy a different machine. Glad I got this one. Not only does the ink last longer, it also prints front to back without turning the paper! Haven't tried the fax yet. Colors are nice.

So far so good. Easy set up. Does what it is supposed to do. Replace an hp photo 7800 that i had constant problems with. Hoping for a better experience.

The best printer ever. It prints fast and good quality. In love with this machine

Double-sided printing is particularly smooth and easy. Sharp and clear. Easy setup.

Great printer, economy and functional perfect for home

This printer has been working great! It has been easy to print from both a computer as well as wirelessly via our iphones/ipad. I am not expecting top notch quality with photos, but the few that I have printed have turned out very nice. I chose this printer over some of the lesser models at the time since it can hold lots of ink and paper. I have had the printer for more than a year now and still have not run out of ink. I am very happy with this purchase!

Easy to set up automatically connected to Wi-Fi. You don’t have to mess with Wi-Fi direct. They give you a year of ink, which is really nice. Great print quality.

Fast stylish and easy to setup... would recommend for any home office

So far, I like this printer. It makes good copies.

I was in search of a new printer after my old one decided to quit. The HP 7602 popped up and really intrigued me and after purchasing it, loved the simplicity of use and how easy it was to set up and use. I would highly recommend to anyone needing a new printer

Has worked as expected for our needs, highly recommended product.

Great customer service!! They are friendly, patient, bilingual, knowledgeable, and give you the confidence to buy the item your are in doubt of or even have a change of heart and totally go with a totally different brand!

This printer works well, and I like not having regular ink cartridges.

Great printer! It has been working really well. I highly recommend it.

Good printer at a great price. Double sided printing and no print cartridges.

Love this printer -- speedy, easy to use quality print image. Speed is great. Love the ink tanks.

After having used the 8600 Officejet Pro 8600 Plus and Premium printers for almost 10 years, both failed to print after having used third-party, non-genuine HP printer ink cartridges and messed up the printer-head. A printer-head replacement only temporarily solved the issue, but the printer stopped printing. I ended of purchasing this printer as the end of last month while using Best Buy's printer recycle program (recycled one of the printers). I opted for a printer with refillable inks instead of the typical ink cartridges, as the ink cartridges were not cheap, and were the source of all sorts of trouble and problems. The setup was relatively easy for the most part, except for a moment in the later stages where it was stuck with one of the steps in the process, thus unable to automatically complete the setup. I ended up having to restart the printer in order to manually finish the setup process. My only complaints with this model are the 3.0" Touchscreen MGD (Mono Graphics Display), lack of native/built-in Scan to Computer/PC option from printer, scanning with the ADF (Auto Document Feeder), printing and the paper tray to list up for now. Regarding the 3.0" Touchscreen MGD, it is on a narrow strip on the body, and personally it is rather small, and quite cumbersome to use when making copies as all of the options are under menus and you can only touch, and swipe up and down the menus. If the display was somewhat larger and had a little more touchable buttons, such as arrows for UP/DOWN, and immediately print after changing one of the options such as double-sided copying (from single-side) would have been real nice, as you would have to manually touch the back button until you reach the first menu to actually copy (it is only one or two back-button touches....) As for the Scan to Computer/PC, this feature has been removed from the printer, as the option is not present on the printer to choose from. You can only send scanned documents/files/pictures to a E-MAIL, NETWORK FOLDER or a USB drive that is connected to the printer via the USB port on the printer. Even to this day, we use the Scan to Computer/PC method and I was extremely disappointed that it has been removed as an option from this model. I am not sure whether it is only HP or only the recent and newer models of even the other brands/competitors have done this/doing it, but it is quite cumbersome to have to use a separate program to scan from the printer to the connected PC. There is a FAX telephone line jack, and I personally feel like that should have been a lower priority on these higher-end models and the native, built-in Scan to Computer/PC was left on. I am sure there a quite a few tech-savvy people out there that do not mind this and pretty much work digitally/on the cloud, but I do have old-school co-workers so, it would have been real great to have had that same old way of working with scanning documents and files to the computer. On the same topic of scanning, you can scan from the ADF, but the resolution will be capped at 200 DPI, and you would need to scan from the Glass Bed scanner for higher resolutions (can change from settings of scanner program). I am using the program HP Scan to scan directly to the PC and have changed several settings for our use. Lastly, the paper tray is another slight con, as the gray tab that is also used to extend the tray from longer/larger papers is set to 8.5" x 14" and I was unable to adjust the length to match the typical letter size 8.5" x 11" length. As a result, the paper moves around quite a bit in the tray, and can copy/print slightly diagonally/slanted and not from the very top of the paper as intended. Also, with the previous printer documents/files were manually setup to print on a page as close to the edges as possible, but with this printer, such settings are pretty much pointless and I needed to manually readjust every single file (spreadsheets and etc.) to print up to the edges. Going back to the paper tray, I personally would have loved it if it was capable of loading 500 sheets instead of 250, as reloading this single paper tray is also slightly cumbersome. If the above caveats/annoyances do not matter to you, then this printer might be a steal. when buying on sale and recycling a printer that is no longer functioning/on the verge of failure. I personally will not recommend this to those who will miss the old-school features. I am unsure whether some of the "minor" things can be found on the competitors' high-to-higher end models. We do quite of bit of printing mostly in black and occasionally in color on a daily basis, and so far, the ink levels are still pretty high (slightly below max level) even after a month of use. The printer does come with a set of the inks in bottles; 32XL BLACK 135 mL x 1, 31 CYAN 70 mL x 1, 31 MAGENTA 70 mL x 1 & 31 YELLOW 70 mL x 1. I got a set of the inked bottles just in case, which was rather low in stock at the store. P.S. Read and follow the directions with included manual, and do not shake the ink bottles as bubbles will form and there will be a little bit less when filling up the tanks.

works great. Thank you for your fantastic customer service