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Customer reviews

Rating 4.4 out of 5 stars with 1859 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,859 reviews
  • Rated 5 out of 5 stars

    Forget EPSON EcoTank and go with HP Smart Tank!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started my switch to ink tank printing with an Epson EcoTank printer that was cheap, slow and would not stay connected to my home wifi network so it was quickly returned. The HP Smart Tank 7602 was faster, less expensive, solidly built and also featured the option to scan to USB. It prints much faster than the EPSONs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great computers! I have bought numerous ones to use in our office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Extended Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 7602 is excellent. I don’t have to buy the printer cartridges anymore and use less ink. Paid for the extended warranty and was worth it because at 11 months of use the printer heads showed an error. Took the printer back to Best Buy and exchanged it for a new one. Had to buy a new warranty but would have paid more for new printheads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good people to,deal with

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased an EPSON printer but after getting and trying to set it up didn’t want it. To difficult to set and and use. Returned it to the store for a refund. Talked to another associate, she answered all my questions and provided me additional information. She Was very helpful. About a week later we received a sale circular and noticed our printer was on sale. We returned with our receipt and were given a refund for a lower price. Over all the folks we encountered were very professional and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    printeverytime

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. has worked really good and I recommend it to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warrantee started before a month before purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first unit would not go through it's startup, so I couldn't install the print heads. I question it being a fresh unit from the factory. The warrantee showed it started over a month before I bought. The second works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Latest tech.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A superior product uses the latest technology, high speed output with crisp imaging.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    We Were SOLD on the HP Smart Tank Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking at an Epson or an HP printer. Started leaning to an Epson after reading reviews, but when tested it at Best Buy, that changed our mind on the spot! Epson seemed kind of cheaply built, not impressed. After test printing a couple of pages, we were sold. Best Buy also took in our old HP printer and gave us $30. The tank printers are a little more expensive, but longer time between refilling ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    good printer, not expensive, should be fine.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    coming from a color laser that just doesnt have manufacturer support anymore, this printer is ok, it prints nice and the colors are nice.. i dont like that hp uses proprietary middleware for it, but it is what it is.. scanner works good too. i opened a support ticket with hp because i couldnt get some of the features to work (like firmware update) and im pretty sure the solution was to just give up.. but it all works fine, so no real (valid) complaints. i was gonna get another laser but dont use a printer much and bubblejets tend to dry out.. from what i've read these tank printers can sit for a long time and still work, so we're giving it a shot..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped by Santa Maria store manager to set up printer. Everything worked excellent. Very happy with purchase and with help with set up. Strongly recommend Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Print improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hp 7602 printer is definitely an improvement in print clarity compared to my Epson 4720. If the ink lasts as long as advertised then it is a cost improvement also. On the down side, this printer is noticeably slower to print, especially when the process include printing on both sides of the page. It also takes a bit longer to turn on and get ready. I was aware of these conditions prior to purchase and chose this printer due to it's overall performance

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good looking and Hard Working Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleek design, the quiet performance, the quick printing, and the value for ink with the tank. The double sided and printing remotely from my phones are features that are extremely useful.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good upgrade printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this printer to replace the old school cartridge printer. So far after just a couple months this is a great printer. The ease of filling and just topping off of ink is great. The print quality is just as good as the old printer. The price was a little expensive for anyone on a tight budget.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer replaced our previous Epson printer. Nothing fancy about this printer it works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased it and use it a couple of times and it has been fantastic! Bought it when it was on sale, and it is worth every penny so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Fantastic printer!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer!! Quick printing speeds. The photos it prints are amazing! The interface is great and the setup is a breeze. Can’t say enough good things about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my point of view this printer works perfectly. I could be in the toilet once it’s on I can print . Setting up was no problem, properly instructed how to set it up with the barcode. I haven’t tried the fax yet hopefully no problem also. I will definitely recommend it .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Smart Tank 7602

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really have been needing a home printer and the HP Smart Tank 7602 has blew our expectations out of the water! From the ease of access to the ease of filling the ink, top to bottom best printer we have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use printer and is compatable my hp desk top computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    secretary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works as fine. Color and quality are good. Speed is better than expected

    I would recommend this to a friend