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Customer Ratings & Reviews

$329.89
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Comp. Value: $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1849 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,849 reviews
  • Rated 5 out of 5 stars

    Good color copier for "small home office" useage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it a month but, so far, so good. Use it for home office. Pleased that the ink levels haven't dropped much at all. I like that you don't have all those plastic ink cartridges to throw away. Can't attest to ease of installation (wireless) because I had someone else install it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good upgrade printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this printer to replace the old school cartridge printer. So far after just a couple months this is a great printer. The ease of filling and just topping off of ink is great. The print quality is just as good as the old printer. The price was a little expensive for anyone on a tight budget.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    secretary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works as fine. Color and quality are good. Speed is better than expected

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    good printer, not expensive, should be fine.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    coming from a color laser that just doesnt have manufacturer support anymore, this printer is ok, it prints nice and the colors are nice.. i dont like that hp uses proprietary middleware for it, but it is what it is.. scanner works good too. i opened a support ticket with hp because i couldnt get some of the features to work (like firmware update) and im pretty sure the solution was to just give up.. but it all works fine, so no real (valid) complaints. i was gonna get another laser but dont use a printer much and bubblejets tend to dry out.. from what i've read these tank printers can sit for a long time and still work, so we're giving it a shot..

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Pretty much great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I was very pleased with the quality of the product and the service

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Print improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hp 7602 printer is definitely an improvement in print clarity compared to my Epson 4720. If the ink lasts as long as advertised then it is a cost improvement also. On the down side, this printer is noticeably slower to print, especially when the process include printing on both sides of the page. It also takes a bit longer to turn on and get ready. I was aware of these conditions prior to purchase and chose this printer due to it's overall performance

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we like it , was easy to set up ,easy to fill ink containers . Mainly printed emails etc haven’t tried doing greeting cards yet .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this wireless printer. Great reviews, prints more documentation than other printers we have had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my point of view this printer works perfectly. I could be in the toilet once it’s on I can print . Setting up was no problem, properly instructed how to set it up with the barcode. I haven’t tried the fax yet hopefully no problem also. I will definitely recommend it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the printer for a few weeks now. It prints well, it is quiet and seems to be a great machine so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer HP Smart Tank 7602

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, has the capacity to perform different kind of task, printing, scanning, copy, double side printing, great device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Improvement on HP Printers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Printer! Works great and ink lasts a long time. Only negative is it doesn’t copy 2-sided to 2-sided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank 7602 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer during a Black Friday sale at Best Buy and the HP representative that walked me through how this printer works and determining if it would need my printing needs was very helpful, knowledgeable, and professional. I would highly recommend this printer!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Fantastic printer!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer!! Quick printing speeds. The photos it prints are amazing! The interface is great and the setup is a breeze. Can’t say enough good things about it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Most Convenient Printer I’ve ever owned!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very efficient printer. Easy to use and easy to add ink anytime

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Smart Tank 7602

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really have been needing a home printer and the HP Smart Tank 7602 has blew our expectations out of the water! From the ease of access to the ease of filling the ink, top to bottom best printer we have owned.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Printer is horrible. It constanly giving a message that there is a paper jam, you cant send a docume t from your phone to print, it had to be sent through s website to print. If there is a servive issue HP requires a charge that you have to pay even for a brand new printer. The alignment is crooked no matter how many time i have to realign it. Just a very poor unreliable product…… i do not recomend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed with Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the printer. Had an issue with the paper loading, but the HP tool fixed it. What I didn’t like was I bought a different HP printer from Best Buy that wouldn’t work at all. I had to pay another install fee for both. Evan though the first one wouldn’t work.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Scanner Feeder Issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Holds a lot of ink. Worth every penny so far. My only issue is having to download the app to operate and the Scanner feed is horrible. System errors always happening

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP printer is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP products. this printer is great, so glad you carry it.

    I would recommend this to a friend