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Customer reviews

Rating 4.4 out of 5 stars with 1855 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,855 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Fantastic printer!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer!! Quick printing speeds. The photos it prints are amazing! The interface is great and the setup is a breeze. Can’t say enough good things about it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Smart Tank 7602

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really have been needing a home printer and the HP Smart Tank 7602 has blew our expectations out of the water! From the ease of access to the ease of filling the ink, top to bottom best printer we have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer HP Smart Tank 7602

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, has the capacity to perform different kind of task, printing, scanning, copy, double side printing, great device!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Printer is horrible. It constanly giving a message that there is a paper jam, you cant send a docume t from your phone to print, it had to be sent through s website to print. If there is a servive issue HP requires a charge that you have to pay even for a brand new printer. The alignment is crooked no matter how many time i have to realign it. Just a very poor unreliable product…… i do not recomend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed with Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the printer. Had an issue with the paper loading, but the HP tool fixed it. What I didn’t like was I bought a different HP printer from Best Buy that wouldn’t work at all. I had to pay another install fee for both. Evan though the first one wouldn’t work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank 7602 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer during a Black Friday sale at Best Buy and the HP representative that walked me through how this printer works and determining if it would need my printing needs was very helpful, knowledgeable, and professional. I would highly recommend this printer!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    A great HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only had the printer for a month or so, but it is by far a much better quality than any other printer we’ve had. I believe the ink bottles are easy to install as well as the entire set up of the printer. Would recommend to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Most Convenient Printer I’ve ever owned!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very efficient printer. Easy to use and easy to add ink anytime

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Scanner Feeder Issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Holds a lot of ink. Worth every penny so far. My only issue is having to download the app to operate and the Scanner feed is horrible. System errors always happening

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. It is fast reliable and easy. The app is very helpful. I couldn’t be more pleased with my purchase of the HP printer I just purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Awesome Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better printers I've had over the years. Would give it a 5 star but the print speed was just a tad bit underwhelming. Still, it's a pretty nice printer and all the functions you get for the price is definitely worth it. It's also pretty compact too so there's not too much to worry about as far as sizing goes.Overall, I'd say if you're looking for a printer that gets your money's worth, then this is pretty much it. Like I said though, print speed is a bit on the slower end in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and connect with my computer....I was able to put the ink... Very good and quick connectivity with my phone and computer...Very good product..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP printer is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP products. this printer is great, so glad you carry it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Nailed it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Canon printer would not hold a connection and drank ink like an alcoholic. This new printer is great and I don’t have anything bad to say about it. Filling the tanks was a flawless process and I was certain there was going to be a spill, so I had paper towels ready. I could have filled them blindfolded, it was super easy. It prints fast enough and I have also printed some photographs that look like good. I have also sent a 42 page fax as well and you really cannot beat the fact it comes with so much ink.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Home Run Hitter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all the printers I have had, this version of HP is the best. It comes up quickly, it is very easy to get online and connect to my wifi. And last, the folks at Best Buy were the most knowledgeable and helpful when I got conflicted about what to buy for a new printer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr Austin Kilbourn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink printer is just a perfect for our new laptop. Great addition and price. Also i met the rep for hp. Very good product. Thank You. Excellent service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with the HP SMART 7602 PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer & scanner with small footprint-very easy to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but mighty.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was super easy to set up using their app. It works perfectly for my busy home office!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Beautiful printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect for pictures document and everything/ we recommend

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Review HP Smart Tank 7602 All in One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer install easy & works well from Win10 computers, Android phone & Apple iPad. Print, Scan-Print, Scan to PDF, Copy color & B&W worked well. Sadly, there were no instructions included to setup the Fax & wants an HP login to get the info. This disappointed me & I still haven't set that up. Online instructions referenced some sort of 2-wire fax cable that wasn't included either, which has also delayed setup of the Fax function. Not a 5 without the Fax setup as that's part of all-in-one.

    I would recommend this to a friend