Customer Ratings & Reviews

Great printer and great customer service, will be back.

While setup was not seamless (had to remove and reinstall hp app several times), printer function is exceptional. WiFi connection is stable, print quality and speed are great. I like the paper tray and it’s capacity. Overall I’m very happy with this purchase.

Great print quality and easy to use. Use for photos and am very pleased with the use, quality and ink supply

This has been a GODsend in my classroom this year! I create all of my own materials (pisters, nanipulatuves, games, vicabulary) and the fact that I do notneed to buy ink monthly is a huge savings for me. Absolutely worth the money. :)

Easy to set up. The price was not bad. The quality of copies are great.

The HP Smart Tank Printer is reliable, fast printing, and easy to install. Great buy.

It is a really nice printer we are happy with it no problems at all

Great printer…easy change out from a 15 year old HP that served us well.

This is by far the best equipment bought. Fully impressed with the set up, printing quality, can print straight from my phone, scan documents to email with ease. Just happy with this purchase, not 1 compliant at all.

First bought Epson ecotank pro printer took it home and turned it on and it showed paper jam error when i have not even put papers in. Called epson and they said its paper jam and i tried to explain them i have not put any pape in the printer yet but they are not trying to understand that. Retuned it bought HP supertank and could not be more happy with my printer purchase.

The printer works extremely well. It was very difficult to set up No written instructions were included. Had to go on a website which was hard for me to navigate. My daughter-in-law had to come set up the scanner and she had a hard time as well. She was not able to set it up to scan to a website or email, but had to set it up to print to a folder on my desktop. I was just not very happy with all the difficulty and steps that setup entailed.

Great product. I Love the print quality. It was very easy to install.

Love it!!!I use it everyday and it prints beautifully.

This is a fantastic printer. My previous printer had finally decided after many years of solid usage that it was time to go up to the great printer in the sky. After looking at many different printers across all manufacturers I settled on this one for two reasons, my previous printer was an HP and it lasted a long time, and the new ink fill system is awesome. Great looking prints and fast easy scanning. A great purchase.

Crisp, clear copies. Easy set-up and great navigation surface screen.

So far so good. Had issues getting it to connect to my internet but that’s on me. Prints clear and fast. If anything changes I’ll update.

Hands down this is the worst printer I have EVER owned! ALSO THE HP SOFTWARE IS HORRIBLE NOW TOO. In the past everything I owned was HP My laptops, I had two of them I had bought for my son and I. And have only bought HP printers for the past probably 25 years. I still have one it's the maybe it's the inkjet 5610V. That printer was great It was heavy it printed perfect, the software was great. And if I had the software for it now I bet you it would work. I would keep it just for the scanning with the document feeder if I could. The printer I bought prior to this one was the envy 5663 best buy model years ago, and I was satisfied with the software and the printer. But as of late I needed something with an automatic paper feeder. Right from the start I started having constant paper jams, lines in my printing even after using maintenance. Went to use the automatic feeder and I had black lines on the document I fed through. I cleaned the rollers in the back gently and then the paper feeder stopped working. When I say gently I mean a very light damp rag as best I could. But the rollers do not turn and I was not going to force them. So that was that. Scanning stopped working I uninstalled and reinstalled the software. I uninstalled the drivers and reinstalled. I did everything I could possibly think of and no matter what the scanning button was always grayed out. I did this on both my computers and it was still grayed out. The only solution in case anyone is wondering was using Windows paint and selecting import or export I can't remember now downloading it into Windows and then scanning it that way I can't remember exact process I'd have to look at the computer but that was the way I was able to scan and the only way. I tried other software after researching but once I got to a certain point it would revert me to HP because it would not work. Duplexing, I could not get it to work properly no matter what I did it would not match up I tried using it through canva and matching it up I tried nudging it a little bit I tried every possible way with PDF, with word, with canva, I had AI help me, and eventually I realize it's an issue with this printer. That being said I've probably used a total of between 6 and 800 pages and on the blue ink I have less than a quarter of print left for that ink and then the other are half gone. There is no way this would even last up to 6 months printing say even 1200 pages so that's just crazy. The control panel is the worst I have ever dealt with for anything not just a printer It's absolutely garbage. I cannot believe I paid over $300 for this piece of junk. Also for some ungodly known reason even though HP wants you to keep their printer on it has a light on it that stays illuminated even when it's sleeping. Which is really annoying if you have it in your bedroom which also is your office. I'm tired of having to put a towel over my printer every night to make it not illuminate. There's nothing I can find to shut it off but who knows because the control panel is so crappy. The software settings are just ridiculously sparse. I was trying to go through them with my chat GPT and it told me that HP had quietly stopped some of the settings that I had known to be prior and some of their updates. Don't ask me what they are no because there's so many issues I can't even keep track at this point. I have bought a new printer for twice the amount with a different brand hoping it will work out and it will be worth it. Thank God I have a Best buy credit card and I'm able to get 0% financing. I tried to bring this computer back even though I've had it for about 6 months. I have to bring it back in tomorrow if they do not refund me at least they can refurbish it for me and then I will just sell it when it is refurbished after I make sure that it's actually working properly. And if it is not I will be returning it and they will give me all my money! I realize after over 20 to 30 years of using HP products I am done totally. My laptops ended up being horrible when I bought them I have since moved on to different laptop brands it's a shame because they used to have really good products but now I wouldn't spend $100 on an HP product.

I haven't had this item long, so I can't really rate it right now, but so far so good. I am giving it a 5 star because of the outstand help I received from the Chardae. She was very Helpful

I bought this printer to replace a +/- 5 yr. old HP "all-in-one". The screen on that printer simply froze so that I couldn't change functions, couldn't do anything. This "smart tank" printer was extremely difficult to set-up and synchronize with my existing computer and software. It should have taken maybe 30 minutes to get it up and running, but it took me over 3 hours (probably operator error more than anything). Now that it has been working and running for a few weeks, I like it a lot. Smooth and easy usage all the way around. Printing, scanning, copying (have not had a chance to use the fax function) all work fast and smooth. It is over-priced, but what isn't these days. Would definitely recommend this "all-in-one" for anyone that is in the market for such a machine.

Great and easy to use printer. Love the quickness of availability when printer is turned on. Prints beautiful color photos.