Customer Ratings & Reviews

I bought this printer to replace a +/- 5 yr. old HP "all-in-one". The screen on that printer simply froze so that I couldn't change functions, couldn't do anything. This "smart tank" printer was extremely difficult to set-up and synchronize with my existing computer and software. It should have taken maybe 30 minutes to get it up and running, but it took me over 3 hours (probably operator error more than anything). Now that it has been working and running for a few weeks, I like it a lot. Smooth and easy usage all the way around. Printing, scanning, copying (have not had a chance to use the fax function) all work fast and smooth. It is over-priced, but what isn't these days. Would definitely recommend this "all-in-one" for anyone that is in the market for such a machine.

The printer works extremely well. It was very difficult to set up No written instructions were included. Had to go on a website which was hard for me to navigate. My daughter-in-law had to come set up the scanner and she had a hard time as well. She was not able to set it up to scan to a website or email, but had to set it up to print to a folder on my desktop. I was just not very happy with all the difficulty and steps that setup entailed.

Awesome printer! Haven't used all the features yet, but so far it is the best printer I have ever purchased. So easy to fill the ink, absolutely no mess at all.

It is a really nice printer we are happy with it no problems at all

I like the easy way to setup the printer to wifi and computer. The no mess filling the tanks with the ink.

I haven't had this item long, so I can't really rate it right now, but so far so good. I am giving it a 5 star because of the outstand help I received from the Chardae. She was very Helpful

My first time with an Inkjet Printer and I like it. Not as fast as cartridge printers, but the output is good. Learning how to use hand controls is hard. I'm used to using my computer to do what I want ' like copying, printing, scanning, and expanding print size from scanned copy

So far so good. Had issues getting it to connect to my internet but that’s on me. Prints clear and fast. If anything changes I’ll update.

We’re satisfied with our new printer. It is fairly easy to use and so far we’e experienced no major issues. It’s hard to understand how the ink included could possibly be close to a 2-year supply as advertised, but we’ll see how long before having to refill the ink tanks.

Set-up was really easy when using the guided set-up instructions. So far the printer itself is functioning well. There is a learning curve which could be aided by more intuitive controls e.g., converting scans to PDF and saving them on connected PC for emailing. However, I believe that, as with other upgraded tech equipment, this device will prove as dependable as the older HP model that it replaced.

This is one printer I'm glad to have purchased, previous printers were extremely difficult to setup, while this printer took more than a little extra, I'm thinking that's due to it being so new and the setup menu wasn't finalized, after setup, everything is fine, with the new ink refill system, it should cost far less to maintain in the future.

easy to use and more than enough ink to use though do not use a lot

Great and easy to use printer. Love the quickness of availability when printer is turned on. Prints beautiful color photos.

Love my new printer. It is smaller than my last (which I like) and the print quality is great

Love it!!!I use it everyday and it prints beautifully.

Crisp, clear copies. Easy set-up and great navigation surface screen.

Love this product! Printouts are of excellent quality and are produced quickly. The installation process went very well. The Geek Squad technician was very efficient and provided helpful information.

As expected from HP. Good quality and easy to use.

Great printer for home office. Fast, quiet and great quality print.

This was a super purchase...and so far I have not had to buy more ink. I print lots of data reports and I have been spending more money than the cost of the computer. I tried several printers for a month and thought I would try HP again (especially when I saw the new wells. I even bought extra ink...and so far it has just been a real winner!