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Customer reviews

Rating 4.4 out of 5 stars with 1857 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,857 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great printer, bad security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good. HP security stinks lead me into scam web site!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy setup and easy to use. Ink tanks last a very long time

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Smart Tank 7602

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this for three months. It prints well, but slowly and the digital display is annoying to use as I have to tap multiple times. The paper tray feels very fragile like it might break when I pull it open or push it closed. The paper tray adjusts for large but not the 8.5X11 although it prints OK. I paid over $300, but I saw the same printer at WALMARTS for $200, but at BEST BUY you pay for customer service and expertise. I had a problem which they quickly resolved. I recommended this item, but I would first look at other similar printers available and take another look at laser printers. I had an ink jet printer that I liked much more which is older so no digital, but the ink kept drying out since I don't print very much which is why I went with the ink tank .

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Very nice but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more quiet and quick than earlier HP Envy model. The one negative is that you have only one paper to option for the tray- you can’t print a photo without going to take all paper out and loading photo paper and vice versa

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy to set up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer!! Quality prints and great photo prints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paper tray hard to open.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, the only problem I have is with the paper tray. It is very hard for me to open, I have to fool with it every time when I open it. I feel like that I am going to break it. It just don't open easy. Other than that I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Not so much

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints nicely, including 7 photos. However, the printer used an entire tank (1/2 of a XL bottle) of black ink for 74 pages. Supposedly that amount of ink is good for up to 2500 pages (where did the ink go??). Set up easy for printing but not easy for scanning. My previous Officejet was so easy for all setup. This unit does not have "scan to computer", but instead has wifi direct in its place. Apparently, you have 2 options, wifi (through the router) and wifi direct where the printer, or laptop, or whatever acts like the router. It's either one or the other, not both. I have yet to figure it out. It asks for STMP etc (or something like) and I have no idea where to get that info. HELP says to contact the person who set it up. Well, that would be me. But between the printer and laptop (and HP Smart app), I can scan to my laptop. But set up is not easy for scanning. If I had it to do again, I would probably go back to Officejet, despite the VERY high cost of ink. One more issue on printing photos -- the paper tray can adjust to the width of the paper, but NOT to the length. I put in 5x7 photo paper. But the printed photos were missing approx 1/4 inch of photo (5x6.75, with 0.25 white strip). That truly is in not good. But the quality of what did print was very good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice printer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Works very nice and the ink tanks are simple to fill.So far I really like it. The only drawback so far is it is a bit noisy when it prepares to print.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and super easy to setup. Long lasting

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Smart Tank 7602 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and print quality is very good. Would definetely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased last month. I like the quality of the print and the color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great, product is great!! would go back to best buy everytime

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Sven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super and easy to install!! Great print quality and nice screen assists when needed!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    HP Smart Tank Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I have been looking for. I have not used it a lot because I am trying to use up my old printer's ink. It was relatively easy to setup. I like the ink replacement an the HP brand

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, like option to use LAN cable or wireless. Great ink supply, like being able to see ink levels and easy to fill without making a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank Wireless Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I have used! The color lifts images and looks like actual photo!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I am glad I chose the HP Smart Tank 7602 Supertank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched home printers online and discussed the pros and cons in person with Best Buy Reps. I am glad that I chose the HP Smart Tank 7602 Supertank. It fills my needs nicely for copies, scanning, and faxing. Easy to set up and use. Best HP printer that I have bought and used yet.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP 7602 is Superstar Tank Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of spending money on cartridges that did not last. After careful research, HP 7602 was only choice that had tank feature and USB port. I find that USB port is very helpful for saving important files and then printing them. HIghly recommend after one month of use. Ink has not moved much and I have used printer frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ittt. I use it for all my personal activities and my daughters school work. Is Amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints well & always stays connected. Haven’t had it l g enough to monitor how long the ink lasts. But so far, so good, with daily use.

    I would recommend this to a friend