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Customer Ratings & Reviews

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Comp. Value: $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1849 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,849 reviews
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Great at first then malfunctioning constantly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works-great. Malfunctioning only weeks after purchase, paper jams galore

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Wonder machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has met all my printing requirements at a minimal cost

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed, no quality I expected from HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed. the printer was a challenge to setup with wi-fi. Got past that and there is this annoying blue light on the front of this thing that will light up the room at night, wife not happy that this cannot be turned off without power down or disconnect from wi-fi. Then lately the thing takes a crap. Was purchased 12/15/2025 and now will not work. Error that print head is missing. Cleaned it, put back, same error. Run out and buy a new print head, same old crap. So now I have to try to get this printer replaced.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like the ink bottles vs the small cartridges. Holds more ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer great for classroom. Should save on ink purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Printing is great quality. I would recommend to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer easy to fill ink and easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a good printer but have only had for a month.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Super printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Fabulous. Smart and environmentally friendly. Great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works good. The only issue is it printing is a little slow. Other than that it's a good printer. I only had a few weeks, will see h how it preforms over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super great machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, very functional, my wife it’s really happy with this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended at all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sorry I bought this --- nothing but trouble. Many compatibility issues in installing which were never resolved after multiple calls to HP's tech service. User guide (online only) lists features for all models, many of which you'll unhappily discover do not apply to this model! Shakes ridiculously when printing. Single paper tray is flimsy and switching sizes is a pain! Not intuitive---does not auto- sense things like paper size, and requires too much button pushing to do simple things. I was swayed by its sleek modern look, but have not been happy with it at all. For the price this should be a much better machine! Look elsewhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and user friendly functionality. Scanner is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for my need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven’t anything to dislike. Working just fine

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and high quality, definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Office printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent printer/scanner for office. No one issue with for 1 year

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer All-In-One.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Previous HP customer for 2 additional printers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Cartridges

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer. Don’t have to worry about cartridges anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great prints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice good quality prints. Quick and quiet my husband

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one , fast page count , economy cost per page

    I would recommend this to a friend