Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • HP Smart Tank 7002 3 years of ink included HP 31 (Cyan) 79 ml HP 31 (Magenta) 79 ml HP 31 (Yellow) 79 ml HP 32XL (Black) 175 ml
  • hp Smart Tank Printers - Best everyday print quality - Easiest-to-use tank printer - 3 years of ink included* - Self-healing Wi-Fi - Easiest-to-use print app *Based on 200 pages per month. Packaging may differ.
  • 3 years of ink included* Print up to 8,000 color/6,000 black pages with included ink bottles. *Based on 200 pages per month. Packaging may differ.
  • Best Everyday Print Quality
  • Mess-Free, 15-Second Ink Refill System Magenta 31 ml Oz Bottle
  • HP Smart Tank 7602 - Print - Copy - Scan - Fax - Color HP AI enabled Print up to 15 pages per minute black, 9 pages per minute color 3 years of ink included* Self-healing Wi-Fi & wireless printing 250-sheet input tray Auto document feeder Auto 2-sided printing *Based on 200 pages per month. Packaging may differ.
  • Which HP Smart Tank is right for you? 7001 Perfect for Home/Biz Functions: Print, scan Print speed (up to): 15 ppm black/ 9 ppm color Auto 2-sided printing Wireless Self-healing dual-band Wi-Fi Ethernet Auto document feeder 7301 Perfect for Home/Biz Functions: Print, scan, copy Print speed (up to): 15 ppm black/ 9 ppm color Auto 2-sided printing Self-healing dual-band Wi-Fi Ethernet Auto document feeder 7602 Perfect for Home/Biz Functions: Print, scan, copy, fax Print speed (up to): 15 ppm black/ 9 ppm color Auto 2-sided printing Self-healing dual-band Wi-Fi Ethernet Auto document feeder
  • Perfectly Formatted Prints with HP AI - Remove unwanted content - Optimize ink usage - Reduce wasted pages Before HP AI After HP AI HP AI: Requires Windows 11. HP AI features are available in U.S. English only and require a U.S. location for printer setup. Availability of features varies by supported printers. Requires HP AI-enabled printer set-up after September 15, 2025, and the HP app. Internet access is required and must be purchased separately. Wireless operations are compatible with 2.4GHz and 5.0GHz operations only. Learn more at hp.com/go/mobileprinting. To learn more about HP AI features and capabilities, visit hp.com/HP_AI.
  • Perfect for Office - Cartridge-free printing with a refillable tank system - Color documents, presentations, brochures, flyers - Print web pages and emails just the way you want—HP AI easily removes unwanted content
  • Print, scan, and copy from the HP app.
  • - 35-sheet auto document feeder - Magic touch panel - Flatbed scanner - 100-sheet output tray - Low-on-ink sensor - Borderless printing - Front USB port - Smart-guided lighting - 250-sheet input tray
  • Self-healing Wi-Fi® detects and resolves connectivity issues.
  • Protect against viruses and malware with enhanced security. HP WOLF SECURITY HP Smart Tank 7602
  • 9.46" H 14.33" D 16.83" W
  • In the Box HP Smart Tank 7602 All-in-One Includes 3 years of ink* *Based on 200 pages per month. Packaging may differ. Original HP 32XL and 31 Ink Bottles Black, Cyan, Magenta, Yellow Power cord
  • Complete tasks with the magic touch panel's intuitive interface. Copy uncommon min - no physical or software experiment coren inventa omos an the nation, SES res PAES 1E tyrorgh ngorous LAe as o - The Y ths IU TAm provision M pHCDROuSY n 1 tubfwld noticar - the - tyBicatiV dats a Mas conclusions Sd saSTS sart deckinved saie ponmant aroh OME on umais nAs Th Brose Dureim economic an ThE mmentary Booer DR Mile Caesic ana presrigiou M of Simmel a The (19OS Money t wmr George effects moterity) 15 T ThE mhe ThE rolation - Dichard To - anas U Weder a Vretie analysing - 1has o Hoosooiy the works anas in DA To include The ntuertial social works and Smmet's Peter Tien Ethic GorDe Mare har modais Swetberg 5% Input-outout Tnear methods STATUS aman common
  • Quickly copy and scan with the 35-sheet auto document feeder. Water is one of the most precious resources in the world. It plays a crucial role in our daily lives, and it's important to conserve it. Did you know that: - 2.5 billion people lack access to clean water. - 79% of the world's water is used for agriculture. - 24% is used for industry. - 92% of the world's water is used for energy production. Water is essential for life, and it's important to use it wisely.
  • Save time and paper with auto 2-sided printing.
  • Fax ports USB 2.0 (for connection to PC) Ethernet port
  • Made with More Than 25% Recycled Plastic
  • hp America's most trusted printer brand
  • Tech Tips - HP Home Office video 3 minutes 18 seconds
  • HP Smart Tank 7602 Testimonial - Matt video 0 minutes 30 seconds
  • HP Smart Tank 7602 Testimonial - Amanda video 0 minutes 29 seconds
  • HP AI-Enabled Printing Testimonial video 0 minutes 15 seconds
  • HP Start Tank 7602 Overview video 1 minutes 19 seconds
  • HP Smart Tank 7602 Features video 0 minutes 35 seconds
  • HP Smart Tank 7602 Unboxing video 1 minutes 04 seconds

HP - Smart Tank 7602 Wireless AI-Enabled All-in-One Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included¹ - Dark Surf Blue

Model:
HP SMART TANK 7602/28B98A#B1H
SKU:
6498190
Highly rated by customers for:
$349.89
Save $120
Comp. Value: $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1857 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,857 reviews

  • Love the ink situation instead of replaceable cart

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ink situation. It lasts way linger than replaceable cartridges. I cant seem to get it to work on wifi. It recognizes it but always says offline.

    I would recommend this to a friend

  • No!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t know that it couldn’t make two sided copies. Shouldn’t have bought it. My old HP did. Black ink won’t last two years. Had to get geeks to help set it up to scan to my laptop. Not worth the money

    No, I would not recommend this to a friend

  • Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a slick printer with more sophisticated technology than my older Canons. Loading the ink was easy and clean

    I would recommend this to a friend

  • Good printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, great quality, excellent and fast service.

    I would recommend this to a friend

  • Best Printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Printer choice for us as it scans, faxes, copies in black and in color and uses ink instead of toner cartridges which we have not been able to find anymore.

    I would recommend this to a friend

  • Good overall

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been pleased with overall performance. The ink tanks are easy to fill and save money over cartridges. Wifi printing from multiple devices works well.

    I would recommend this to a friend

  • A printer with promises.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a little tricky. I could only get it installed so far when I had to call the geek squad for assistance.

    I would recommend this to a friend

  • The best

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer for businesses also, Bluetooth is very worth it

    I would recommend this to a friend

  • Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new printer is much more advanced than my old one. The printer uses liquid ink which is much better than the cartridges.

    I would recommend this to a friend

  • 21st century proof of better

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first printer without cartridges and it goes beyond saying; if you don’t evolve, you will mutate.

    I would recommend this to a friend

  • Smart Tank

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second HP Smart Tank that I purchased and I love them, I have one in my home and the other one is for my office

    I would recommend this to a friend

  • HP 7602 Printer - Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer from HP functioning as mentioned with good build quality. Only issue is with the HP app the email configuration is not available for scanning the docs

    I would recommend this to a friend

  • HP- Smart Tank 7602 Wireless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is amazing, easy too operate and have clean & clear image.

    I would recommend this to a friend

  • smarttank use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like but frustrated that it keeps needing to be reloaded to my computer. A friend said we have a slow internet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Needs Multiple Improvements

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with HP. Please lower your expectations with this model. The set up was seamless but that's the end of positive statements. The touch commands are horrible. The copies are not as crisp as my older HP laser model. Sometimes it print both sides, sometimes it will not. Sometimes it will not print at all!

    No, I would not recommend this to a friend

  • Hp printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and has nice color. I wish it had an easier understanding of how to use the ink verses ink cartridges.

    I would recommend this to a friend

  • A good option

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer looks modern with the mix blue and white, is very economic too. The price was good and has a lot of functions, in general looks a good printer.

    I would recommend this to a friend

  • difficult install on older windows 7

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    colors were not a sharp as my old hp officejet, but ok. had issues connecting print/scan functions with my windows 7 pro, microsoft no longer provide updates, but finally after couple hours of repeating reboots and running install software, printer installed. I would recommend printer for only users with fully updated windows7 or later.

    I would recommend this to a friend

  • Winner

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only way to go with printers now days avoid the ink deals from HP they haven’t much control

    I would recommend this to a friend

  • Good quality printing.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital use selections could be more friendly. Expecting that practice will improve familiarity with selections options.

    I would recommend this to a friend
Page 75, Showing 1,481-1,500 of 1,857 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.