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Customer reviews

Rating 4.4 out of 5 stars with 1859 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,859 reviews
  • Rated 5 out of 5 stars

    Rob

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great only two shortcomings one the feeder tray is small and second you cannot print two sided copies to two sided copies straight from the feeder tray

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up wasn't that easy. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DAVID

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONLINE SET UP IS TERRIBLE PRINTER SCREEN STUCK IN MODE "THE HP SOFTWARE IS SETTING UP YOUR PRINTER". WE HAVE DONE EVERYTHING TO CORRECT. THE HP SMART APP IS VERY LITTLE HELP. KEEPS DIRECTING US BACK TO THE SAME SET UP SCREEN THAT THE PRINTER IS LOCKED UP IN. REVOLVING DOOR. PRINTS AND SCANS BUT WE CAN NOT ACCESS THE ON SCREEN APPLICATIONS FOR USE AS JUST A PRINTER.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer working great so far! A little trouble reaching CS on phone but if you watch YouTube you can piece the installation together!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn't had too many troubles yet. A couple of fixable jams. Other than that it seems to be working well. The ink is a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how I don’t have to buy cartridges all the time for it. The only thing different is I would make the cord longer so you can set it on a bookshelf

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    P Smart Tank 7602

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Temperamental..........keeping wireless connection difficult as HP states it is not really compatible with Samsun computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. just the printer we needed. Just a little hard setting up, but we got though it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    HP Smart Tank printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok, I've only used a couple times since installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. could improve set up for wifi direct not everyone needs a network printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp’s quality is constantly on downfall. This is my 4th printer. The first was a photosmart.. although expensive to print, the quality was outstanding. But now the system is cheaply made, the software especially the web service portal are outdated. But yet they keep on increasing the price of their subscription printing/ink.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Set up not bad. Print quality not as good as laser printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY - Constantly jams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am constantly having to unjam the paper jams. I can hardly print more than a few pages without it jamming. Having gotten use to brother laser printers, I forgot how bad these cheap HP inkjet printers are.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP Smart Tank 7602

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nixe printer. Tge control panel has large print which is great for me.m as I have low vision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once everything is set up, this is a great printer, however set up is a pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far - however, the scanner and copier frequently jam or take multiple pages. The Smart Tank function is the very best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great price! Great item. I love the ink value. Not buying ink every other week now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer does the things that I need done. No problems and the picture quality is good. Ink tanks are a good idea.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer but doesn’t allow instant ink so that is the only issue.I advise taking more time to read the info provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer with amazing features such as duplex copy, the fax and scanning feature and the longevity of the ink.

    I would recommend this to a friend