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Customer Ratings & Reviews

$329.89
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Comp. Value: $469.89

Customer reviews

Rating 4.4 out of 5 stars with 1859 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,859 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how to use it properly yet but was able to set it up, thats great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a happy camper

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very nice printer, but difficult to use , paper wouldn’t go through correct worked this customer service, it was a joke. Took bite in shorts and got rid of it and bought a different one. Seems as though I got different answers from different people every time I called. Just got tired of run around.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer I’ve owned

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome set up with remote scanning. The app with this is great and don’t have to change out ink all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, really gets the job done and love the fact I don’t have to buy inc cartridges anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new HP Printer. Was a little hesitant to purchase this printer due to the ink cartridge refillable cartridges. It wasn’t a problem at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this printer a few weeks and so far I'm loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workhorse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workhorse of a printer. No more expensive cartridges. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the Best Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good printer, but shuts down on its own which is a problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is the wifi capable update I needed for my new printer and the ink supply is enormous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer. Very easy to load ink into wells. App is super easy to use to connect to your network

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Printer & Insta Ink issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord kept falling out, would “sleep” and not wake up to print, some paper jams. HP Insta Ink kept charging/billing me after cancelling when previous printer crashed. I emailed and spoke to representatives several times; 2 1/2 months later HP informed me my account had been suspended. Stay away from their subscriptions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer is the bomb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is very good I really like those refills. I think it’s better than the cartridges.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Prints quickly with good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Needed tech support to get it to connect to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is well capable and output is perfect. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tank

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP -Smart Tank 7602 Wireless All in One is a real money saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Smart Tank 7602

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it but needed Geek Squad to help load it on my laptop and PC.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP is a lightweight printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load, clunky and jams too much. I should have stayed with old reliable Brother printers

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp smart tank 7602

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied so far. Had an issue with my first one, but BEST BUY replaced it with no questions asked

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer bc the reviews were amazing. This printer is AWFUL. It doesn’t stay connected to WiFi, it takes forever to print and takes even longer to make a copy. The colors are less than bright. I would NOT recommend. If I could give it zero stars I would.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So so printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some pros and cons. It does the job but is a little clunky to use for business.

    No, I would not recommend this to a friend