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Customer reviews

Rating 4.4 out of 5 stars with 1855 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,855 reviews
  • Rated 2 out of 5 stars

    A real hassle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used HP printers exclusively for decades so when my faithful HP8715 developed problems I chose the 7802 to take advantage of the ink tank feature. As a total tech customer I called on a Geek squad setup. After two cancelled setups the Geek Squad determined the printer was defective, control panel didn't work. Got a replacement printer but Geek Squad kept cancelling appointments. I finally had to hire an outside service to set it up. Then Best Buy informed me that my Total Tech extended warranty only applied to the original printer. I've used Geek Squad for years and been delighted with the service until now. I use my computer daily and can't afford month-long disruptions in service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality but disappointing about the 2 year free ink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great printer and I live the smart tank feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Smart Track

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Superior paper handling. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an excellent printer. The inks are in little bottles.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints a little on the slow side. Paper tray does not keep paper in place. You have to continually adjust positioning of paper. Sometimes goes offline. Fairly expensive to have these issues. Especially the poor quality of the paper tray

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect upgrade from a hp 4500 series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refillable ink tanks. Love the smart display panel, very clean design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - Smart Tank 7602 wireless All-In-One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer is exactly what I wanted as a all-in-one printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to set up and extremely efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How to print remotely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need help setting the printer up to print remotely.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok printer, wouldn’t buy again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ink tank design, but wanted a better duplex copying using paper feeder like my previous cartridge based OfficeJet that this replaced. Duplex printing works fine. Fax works fine, but must use HP Smart software. I don’t like the 2 line touch panel design on the top of this unit. I constantly get notifications of errors when printing, but have no actual errors. Seems like low memory or poor memory management. I also have had the paper output tray fall apart already. I feel this is isn’t the best HP can do for it’s customers. Overall, I wouldn’t buy this printer again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    How do I redeem the 2 years of free ink?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great. Need to know how to redeem the 2 years of free ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer works great, very versatile. Hope the ink works as advertised.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Printer

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect printer for my school needs performs just as I expect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike in NYC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Responds as described. No issues. Overall very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sales, stands behind everything sold, trusting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great project live it does a great job just what I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working good, I buyer it for my office work and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer %hhujhffggdghhftrftrfyttyttytry

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Smart Tank 7600 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it three stars as it works well, no better no worse than my previous HP printer/fax. It does not get higher marks as I wish I had known it cannot sit idle for extended periods as the ink will dry out. Not helpful for someone who travels.

    No, I would not recommend this to a friend