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Customer reviews

Rating 4.4 out of 5 stars with 1855 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank 7602 printer's very good print quality and ease of use. Many also appreciate its overall performance and fast, easy setup. Additional benefits include a quiet operation, reliable connectivity, and a size suitable for desk placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,855 reviews
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. Wasn’t able to install printer heads because it wouldn’t move so they could be installed. Tried multiple times, it wouldn’t budge. Going online to troubleshoot, was told to move it and was afraid that it’d break if I applied any more pressure attempting to do so. Returning printer and going with another option.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My printer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures look really good, WiFi makes it really convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp 7600 series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow, but overall a great improvement over my Deskjet 8600.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this printer copier scanner It works very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank 7602

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product has functioned exceptionally well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer with many different features working as expected.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Let the salesperson know you live in a hotel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending about two hours withGgek Squad setting it up, I was told that the printer is 2.4 GHZ and the hotel I was in (because my house burned down) had 5 GHZ and the printer could not be used. I was so disappointed. I thought it would be a great printer. I’ve always had HP printers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Jams frequently with double sided printing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had as many problems with any printer as I have with this one. It Jams frequently when printing the second side of double sided printing. It works fine if I only do single sided printing. The automated document feeder for scanning documents does not work well either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has all the functionality for my small business needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer it does everything I wanted plus more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP printer not up to prior standards

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made. No ability to set auto on/ off. Two sided printing is not as good as before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally an hp tank printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, been waiting for hp to start producing tank printers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great a lot of prints and ink has barely moved

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAY FROM THIS ONE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a MISERABLE printer! It's loud, slow, and prints horrible quality. It's not worth the space it takes up! DO NOT BUY. STAY AWAY. Go with a BROTHER instead. HP quality has plummeted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have struggled with this printer as it is printing spotty and very, very slowly. I’m considering returning it for something more efficient.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its a good product and works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product and works very well……….. I love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Plan on returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed. I purchased this printer and set up was not easy. I wanted a printer that I could scan multiple pages through the document feeder and send to my laptop from the buttons on the printer. The only options to choose on the printer display are Scan to email, Scan to Network, or Scan to USB. There’s no option to Scan to Computer. This printer makes you go back to your laptop to the HP Smart app and scan from there. Not convenient!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Printer Review - Cyber attacks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer and it works well overall but is easily compromised by cyber attacks and has been used multiple times to access my data in an account takeover fraud case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this printer. Prints well and quicker than our previous HP printer. Highly recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Any suggestions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer and had problems with it. I called the Geek Squad and went over the problems I was having. The ink would smear, it would freeze up, would not print when I sent something to it and would not turn off with the button. They couldn't figure it out and I was told to take it back and have it replaced. I took it back and replaced it with the same model. I loaded the HP Smart and HP Print. Still having similar problems. It's so frustrating trying to print snd nothing happens. This one won't turn off either. Guess I'll have to return this one too. Maybe I'll try an Epson.

    No, I would not recommend this to a friend