Customer Ratings & Reviews

Sometimes it needs to take the order more than one time

I probably haven't been printed 50 pages with this printer but yet it constantly has a problem with the print heads I've constantly going to take lift up the door and take out the print ads and pushing back down worse printer I have ever purchased I've always been a fan of HP printers this is not one by if you need a printer that's dependable

very slow, paper gets stuck. Does not do 2 sided copies well

i wanted something a lot faster and print quality better color

Instruction very hard to understand Would not purchase again. Slow

Excellent cost effective but quality is not not so good as regular inkjet printer

I purchased this tank printer to avoid excessive costs of cartridges. The tank is great but the printer consistantly needs to be turned on and off to continueing print jobs. I seems to loose something in the programing. Very fustrating. I was looking for dependable printing but this printer isn't doing the job.

The paperwork said this printer doesn’t qualify for ink replacements by mail. Dumb.

Easy setup and printing is very good. The color is bold and bright

Need duel-sided scanning? Go elsewhere! I was told by an HP Rep who was actually in the store when I bought this that it could do duel-sided scanning. I got it home, and guess what. IT DOESN"T. The rest may be good, but if it doesn't do what you need, it's pretty much worthless.

Dumped a good chunk of change ($350) on the printer to print and scan my son’s curriculum. As a single income family this is as a big hit. I have had back to back issues with the printer constantly throwing error codes and freezing, had HP send out a replacement printer, all for the replacement printer not to work, and then they tell me that it’s now out of warranty and I’m stuck with a broken replacement printer and there is nothing more that they can do. Stay far away from HP

After 5 months the printer started making noise on the scan feeder. It was working great until it didn't.

It is a bit complicated. I do like it; It is also a little slow to warm up.

Don’t buy it, Previous verisions were more capable despite the cost of cartriges. And it doesn’t have dual sided scanning, which is misleading. For the price even on sale go with better features that are as difficult to configure.

Setup is a pain : many videos of problems from consumers

This printer is not compatible with glossy paper as it states in the specs on the hp website. The ink on glassy paper NEVER DRIES, even when you change the settings to glossy paper on both the printer manually and on the computer itself. You will have ink all over your hands. I am super dissapointed in this purchase and will be returning after having spent longer than you would expect to get it all setup and updated.

During the setup process, my printer has run into an error where it doesn’t recognize the blue ink tank has been filled. Thus, preventing me from being able to install the black and tricolor cartridges and finish setup. Can’t use it, will try to bring it in for Best Buy to look at. I was hoping to really enjoy this printer, especially for the price. Hopefully the store can help and get it fixed, but as of now I can’t recommend it. Will august review if I get to use it eventually.

This printer is VERY SLOW! If you have things to do, don't buy this printer. Also, it paper jams about 20% of the time. I am not impressed with HP at this point.

Not for the printing needs of a small business. Tried two of them and they both had major problems with feeds on larger projects. Constantly jammed! Along with smeared copies, this model is AWFUL! Fragile parts and noisy. Switched back to a new Laser Jet Pro MFP 3301 and glad I did. Back in business!

The worst printer I have owned over the years. The feeder only takes one page. If you try multiple pages it jams or takes more than one page at a time. Totally useless. The paper for printing and copying has also jammed up multiple times. I can't waste my day clearing paper jams.