Customer Ratings & Reviews

I would highly recommend this laptop as a gift or even personal use! Very easy to navigate and set up!

Needed a new laptop for work. This was perfect! Thx

Great for students and keeping up with classes. Excellent

Got this for my son for Christmas! Hes absolutely in love with it.

BestBuy staff are really efficient and professional. This laptop meets my need except that I seldom use it but other laptop.

Great product long lasting battery no complaints perfect

Purchased for my mother. She loves it more than anything I’ve bought her

It's slow in typing and opening the Internet but for the price it was worth it.

Decent laptop Very east to set up Very beginner friendly

Haven’t used it much, but it’s a little slow. Hopefully gets better. But for the money it’s ok.

Much faster than I imagined. Nice coloring. Works well.

All of the employees were fantastic! The geek squad and every employee at Best Buy went over and above everything I could have on any expectation for customer service and helpful

Reasonably priced, very basic laptop. Not being able to access my desktop, I wanted something larger than my phone screen for daily use. Easy to set up. Had no issues getting into Facebook, Pinterest or my banking information. The hubby has the same laptop and wasn’t pleased that I had purchased one. He said there’s no space on it to load anything like U tube, etc. I’m only using mine for searches, so I should be ok.

Good price for the HP value. Scheduled delivery was on time.

Excellent condition for an open box item, and works fine.

Perfect for checking emails, it's pretty good if you are not gaming or trying to store alot of stuff.

It took a few hours for it to connect to my Wi-Fi and work well, I even took it back to the store for them to tell me tough crap. smh all I could do is return it or pay geek squad to look at it. Thankfully this nice Hispanic guy helped me with geek squad I say Hispanic guy because if I knew his name, I would say it because I thank him for helping me. I took it back home and it finally worked. So far so good now.

The computer is good for the price. It slow to open windows pages.

I bought under 200 with free mouse for school. Works well for school work. No touch screen and keys do not light up. Somes time slow. I added sd card for more memory.

It runs a little slow. I bought it for school and am required to use Zoom. Error message stating low bandwidth appears at times.