Customer Ratings & Reviews

Great but couldn’t expect this good for the right price .

Good for beginner my kids love it it’s great for their schoolwork

I use this laptop primarily for school work, and it works pretty well for just that. It runs pretty slow so you can't have multiple windows open at the same time, but its handy for when you want to get work done on the go.

It’s a great laptop for light use. Perfect for school or office work.

Great laptop perfect for my business needs and the price was affordable. Also the customer service I receive was amazing

Not to bad but it is very slow and not a lot of memory

An ideal laptop!! I am very happy with it, does the job!! I got 2, one is for my dad! He loves it too!!

I love this laptop. It doesnt have a big memory but is worth it.

Great purchase, and experience at the local store.

Has been the best HP laptop I’ve had highly recommend would buy again

Good for the price. Runs a little slower than other computers. Videos and pictures are a bit pixelated and blurry; not as clear as a MacBook. But decent for the price. Relatively easy to navigate. Works better once all updates have been completed. Has all the basic essentials.

Great service even after the product was discovered defected . Great customer service and help . Thanks, Preston

The only issue i've had is the fact that google chrome could not be used on this computer. using google chrome slows the computer but when using internet explorer is a lot faster, which makes not sense. Loved the color and the size, perfect for fitting in a backpack or school bag.

I love hp product (laptop), even though the lifelong of the battery don't last. The cost of the laptop was an awesome deal. Getting help was kinda slow but the workers were friendly. Thanks Bestbuy

This bad boy got me through school and plenty of zooms. I was skeptical because of the reviews but gave this a chance . After I graduated I passed it down to my daughters to use for home school . It is still going strong

You get what you pay for. The computer is super slow even after I deleted all the bloatware. I can't have more than one tab open at a time, absolutely cant run two programs at once, and zoom is spotty which I know it a PC problem because it works just fine on my Ipad and my boyfriends pc. I really just use it to write papers, so it's good enough for me, but if you want to run anything aside from microsoft word, look elsewhere.

Although the one I bought was an open box and most keys didn’t work it was pretty fast. It was suffice to get me through state licensing exams that normally freezes the computer but it was pro fast and I PASSED!! I’m confident as a brand new model it will be a great laptop.

Problems in the beginning with freezing so I’m not sure how I feel about it. I am not 100% happy with the battery life. It’s o.k. so far I guess.

Listen, I'll be honest, I'm not the most tech savvy when it comes to the specs of electronic gadgets.. But for the price point, this is perfect and all I needed for the basics & for on the go.. (checking emails, studying, catching up on shows). Keep in mind the size is probably best for smaller people (probably not suitable for big hands) Only saying that because at times I feel it's almost to small for me, and I'm very average sized...but still it works for me so it's perfect. I love the rose gold color too, very much suites my personality :) I am overall very pleased with my purchase.

Nice to look at but had very low memory that is almost completely used just by seeing up the computer.