Customer Ratings & Reviews

Has been the best HP laptop I’ve had highly recommend would buy again

I use this laptop primarily for school work, and it works pretty well for just that. It runs pretty slow so you can't have multiple windows open at the same time, but its handy for when you want to get work done on the go.

Good for beginner my kids love it it’s great for their schoolwork

Great laptop perfect for my business needs and the price was affordable. Also the customer service I receive was amazing

I love this laptop. It doesnt have a big memory but is worth it.

Great service even after the product was discovered defected . Great customer service and help . Thanks, Preston

Good for the price. Runs a little slower than other computers. Videos and pictures are a bit pixelated and blurry; not as clear as a MacBook. But decent for the price. Relatively easy to navigate. Works better once all updates have been completed. Has all the basic essentials.

You get what you pay for. The computer is super slow even after I deleted all the bloatware. I can't have more than one tab open at a time, absolutely cant run two programs at once, and zoom is spotty which I know it a PC problem because it works just fine on my Ipad and my boyfriends pc. I really just use it to write papers, so it's good enough for me, but if you want to run anything aside from microsoft word, look elsewhere.

I love hp product (laptop), even though the lifelong of the battery don't last. The cost of the laptop was an awesome deal. Getting help was kinda slow but the workers were friendly. Thanks Bestbuy

This bad boy got me through school and plenty of zooms. I was skeptical because of the reviews but gave this a chance . After I graduated I passed it down to my daughters to use for home school . It is still going strong

The only issue i've had is the fact that google chrome could not be used on this computer. using google chrome slows the computer but when using internet explorer is a lot faster, which makes not sense. Loved the color and the size, perfect for fitting in a backpack or school bag.

Problems in the beginning with freezing so I’m not sure how I feel about it. I am not 100% happy with the battery life. It’s o.k. so far I guess.

Although the one I bought was an open box and most keys didn’t work it was pretty fast. It was suffice to get me through state licensing exams that normally freezes the computer but it was pro fast and I PASSED!! I’m confident as a brand new model it will be a great laptop.

Quality products long term battery storage is to carry

Listen, I'll be honest, I'm not the most tech savvy when it comes to the specs of electronic gadgets.. But for the price point, this is perfect and all I needed for the basics & for on the go.. (checking emails, studying, catching up on shows). Keep in mind the size is probably best for smaller people (probably not suitable for big hands) Only saying that because at times I feel it's almost to small for me, and I'm very average sized...but still it works for me so it's perfect. I love the rose gold color too, very much suites my personality :) I am overall very pleased with my purchase.

The computer is very slow. I wish I could say I'm happy with my purchase, but for my usage, I needed a more powerful laptop. Overall, this is a good computer to do web browsing.

Very good for what I bought it for - basic web research and word processing. Also runs my old nostalgic DOS games, so that's a plus!!!

I purchased this for my mother. She uses it a few times a week and loves it. It is simple to set up and easy to use

Nice computer, runs a bit slow for me but works for its ppurpose

I like this computer I know some said it was slow but I did not have any lag. I used it for school had no issues gray values for the proce